Illuminated Faces NYC Face Painting & Balloon Art logo

Illuminated Faces NYC Face Painting & Balloon Art

Balloon artist · Point Pleasant, NJ · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 28 face painting servicesPosition by Experts Score among all companies we track in this category. · better than 74%
5.0 ★★★★★ 65 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
11%reviews answered by the owner
Oct 2026latest review

Illuminated Faces NYC Face Painting & Balloon Art at a glance

Google reviewers rate Illuminated Faces five stars across sixty-five reviews, noting that the owner responded to eleven percent of them. Customers describe the services as professional and flexible, highlighting effective communication and easy booking processes for corporate and private events. Recurring themes include detailed face painting and creative balloon art that engage children and adults alike, with vendors often arriving on time to handle last-minute requests smoothly. No common criticisms appear in the provided excerpts, as all listed reviews are positive.

  • Google rating: 5.0 out of 5 from 65 reviews (100% five-star).
  • Reviews on this page: 65 Google reviews (62 with written comments, 9 with photos).
  • Owner responses: the business replied to 11% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Face Painting Service serving Point Pleasant, New Jersey.

Data from Google, last updated November 6, 2026.

Score profile vs other face painting services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability97Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 97)Reliability: 97 (median 96)Momentum: 100 (median 100)
This companyFace Painting Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Illuminated Faces NYC Face Painting & Balloon Art: 99/100 on this factor. Category median: 97.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Illuminated Faces NYC Face Painting & Balloon Art: 97/100 on this factor. Category median: 96.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Illuminated Faces NYC Face Painting & Balloon Art: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.

Star ratings

65 Google reviews we collected

  • 5 stars65100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 62 written reviews

  • Praise7399%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2534%
  • Would recommend2128%
  • Speed & response1216%
  • Quality & results1014%
  • Communication34%
  • Honesty & trust34%

What customers talk about

We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She was such a professional, incredibly talented, and did the most beautiful and fun face painting.”
  • “We highly recommend Naomi and the Illuminated Faces team!”
  • “Throughout the booking process, communication was always so easy, responsive, and reassuring.”
  • “amazing service thanks for making our day so special”
  • “The ideas and communication throughout the planning process and the final execution were flawless.”
  • “We honestly had so many more guests get their faces painted than we expected, and it ended up being such a fun and memorable addition to our reception.”

People customers mention

  • Tommi 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

TataLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Absolutely amazing team! I’ve been using their services for work events over the past few years, and they consistently deliver A+ service! Both have contagious smiles, positive energy, and such a fun vibe. They make every event run smoothly, even with last-minute requests. Highly recommend them!

DJP8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

LCE Church is so thankful to Illuminated Faces for being part of our event! The experience was absolutely incredible and truly the hit of the event. Everyone loved it, and it brought so much fun and excitement. Thank you for helping make our end of summer back to school event memorable! We highly recommend Illuminated Faces!

JillianLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had Naomi from Illuminated Faces join us for our wedding reception, and she was absolutely wonderful! She was such a professional, incredibly talented, and did the most beautiful and fun face painting. We were so impressed by her work, and our guests had an absolute blast getting creative and showing off their…

Lindsay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had illuminated faces for "Take Your Kid to Work Day," at our office and it was easily the highlight of the entire event! Tommi was incredible with the kids—from elaborate face painting to creating every single custom balloon the kids could think of, the talent on display was amazing. Every kid left with exactly…

Angelique5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tommi and the Illuminated Faces team are incredible! Tommi’s artistry is truly unmatched, she creates next level art. She was completely effortless with the children and managed the imaginative (and demanding!) requests of a creative bunch of 5 year olds with total grace. It’s so clear that Tommi loves her craft.…

Kim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tommi is the balloon queen. Incredible talent. She makes marvelous creations that are entertaining for all ages, including adults. 10/10 would recommend to anyone.

Photos

Customer reviews

5.0 ★★★★★ 65 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tata WetzelLocal Guide · 87 reviewsTotal number of Google reviews Tata has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely amazing team! I’ve been using their services for work events over the past few years, and they consistently deliver A+ service! Both have contagious smiles, positive energy, and such a fun vibe. They make every event run smoothly, even with last-minute requests. Highly recommend them!

david rojas4 reviewsTotal number of Google reviews david has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work!

DJP8 reviewsTotal number of Google reviews DJP has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

LCE Church is so thankful to Illuminated Faces for being part of our event! The experience was absolutely incredible and truly the hit of the event. Everyone loved it, and it brought so much fun and excitement. Thank you for helping make our end of summer back to school event memorable! We highly recommend Illuminated Faces!

Amy JT4 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful and relaxing face paint! Very kind and talented painters :)

David Winters15 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gorgeous painting, and wonderful with our young (5yo) daughter

Marta G. Vega2 reviewsTotal number of Google reviews Marta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing work!!!

Jillian WilsonLocal Guide · 13 reviewsTotal number of Google reviews Jillian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had Naomi from Illuminated Faces join us for our wedding reception, and she was absolutely wonderful! She was such a professional, incredibly talented, and did the most beautiful and fun face painting. We were so impressed by her work, and our guests had an absolute blast getting creative and showing off their face paint throughout the night. We honestly had so many more guests get their faces painted than we expected, and it ended up being such a fun and memorable addition to our reception. Naomi was fantastic with everyone and brought such a fun energy to the celebration. We received so many compliments from our guests about how much they loved having face painting, and we couldn't have asked for anyone better to be part of our wedding day. We highly recommend Naomi and the Illuminated Faces team!

Angeline Rodriguez10 reviewsTotal number of Google reviews Angeline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10/10 total delight

Melis Suner6 reviewsTotal number of Google reviews Melis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

You both were absolutely incredible. Not only because of your talent, but because of the positive energy, flexibility, and professionalism you brought from the very beginning. Throughout the booking process, communication was always so easy, responsive, and reassuring. Planning and hosting a birthday party can be stressful, but every interaction with you made me feel calmer and more excited. And todayy, you completely blew our minds!!! The balloon creations and face painting were beautiful, and the children absolutely loved them. Guests have been texting me ever since to tell me how wonderful and talented you are! What I appreciated most was the peace of mind you gave me. As a mom hosting a party, it was such a comfort knowing that you had everything under control. I never had to look back, organize, remind, or request anything. you simply took care of it all with such positivity and professionalism. It truly felt like you had my back throughout the event, and that allowed me to enjoy the celebration our guests.

Jedi Miché (J3)13 reviewsTotal number of Google reviews Jedi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great time

Illuminated Faces NYC Face Painting & Balloon Art on Google Maps →

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