Customers report that Illuminated Moving & Packing provides local and long-distance services, including packing, moving, and unpacking, with a 5/5 rating from 221 reviews. Recurring themes highlight punctuality, efficient handling of items, careful protection of belongings, and clear communication regarding quotes and schedules. Reviewers note that the team is flexible with unique requests and often delivers final costs below initial estimates. The owner replied to 38% of reviews, and no common criticisms were identified in the provided excerpts.
Google rating: 5.0 out of 5 from 221 reviews (99% five-star).
Reviews on this page: 221 Google reviews (199 with written comments, 1 with photos).
Owner responses: the business replied to 38% of reviews.
Most recent review: October 1, 2026.
Service: Furniture Delivery serving Waynesville, North Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
221 reviews on Google
5★219
4★2
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
RM
Ronald Magee7 reviews
★★★★★
I had an excellent experience. Arrived on time and ready to work. Very reasonably priced. Polite, thorough, and surprisingly quick/efficient. Helped with packing, moving, and unpacking. Highly recommend.
So communicative, brought a truck bigger than needed so I wasn't stressed about everything fitting. Nice guys. Careful with the truck. So helpful. Gave me a quote, let me put down a deposit online, final cost was less than the quote! Would def use again.
Response from the owner · a year ago
Thank you, C Tyler. We’re glad the clear communication, extra truck space, and careful crew made your move easy—and that the final cost was below the estimate. We will be here when you need us again!
Reece and his guys were outstanding, from loading up to unloading. Everything was handled with care and nothing was damaged. We are so grateful for the excellent service Illuminated Moving and Packing provided, especially in this extreme heat. I would highly recommend these guys!!
Response from the owner · a year ago
Holly, thank you for the thoughtful review. We’re pleased our team handled everything with care from loading through unloading and that nothing was damaged. Your recognition of their work—especially in the extreme heat—is greatly appreciated. Thank you for the recommendation.
Working with Illuminated Moving & Packing for our big move up the east coast was the best choice we could have made. Reece and his team were so respectful of our things- they did a great job prepping the larger items to protect them in the truck, packed the truck to the brim, and headed out on the road before we expected them to. Everything made it up to New Hampshire without issue. His team loading the truck and the team that met us up at our new location were wonderful. Everyone was so efficient! I am so glad we went with a local company in Asheville. Reece was very easy to communicate with, transparent on all his pricing, and really made us feel at ease with all our possessions making it to our new home. Highly recommend Reece and the team at Illuminated Moving & Packing!
Response from the owner · a year ago
Emma, thank you for entrusting your Asheville to New Hampshire move to us. We are pleased that our crews’ careful preparation, efficient loading, on-schedule delivery, and clear communication and pricing met your expectations.We hope you are enjoying New Hampshire!
I highly recommend this moving service. We had a lot of moving parts to our daughter’s relocation and Reece was very flexible and made some herculean efforts to accommodate us. His team: Shua, Dhyan, and Naz were awesome! They were able to meet our hard deadlines and with amazing attitudes.
Thanks so much for the awesome review Donna! We’re glad the team could help make your daughter’s move go smoothly. We really appreciate you choosing us!
Best moving service i’ve ever used. The packing, moving & unpacking process was fast & smooth. Highly recommend!
Price assessment: Reasonable price
Services: Local moving, Moving-related packing
Response from the owner · a year ago
Thanks so much, Mollie! We’re thrilled to hear everything went smoothly from packing to unpacking. It means a lot that you’d call us the best—thank you for the recommendation!
Super quick and great to work with. We’re very accommodating and flexible for our schedule. Packed, Moved, and Unpacked for us and absolutely nothing broke! 11/10 would use again
Response from the owner · a year ago
Thanks a ton, Jon! We're so glad we could work around your schedule and keep everything safe from start to finish. Really appreciate the 11/10—hope to help you again down the road!