Customers consistently praise the salon for its clean, welcoming atmosphere, friendly staff, and quick service times without long waits. Reviewers highlight the quality of manicures and pedicures, noting that the work is detailed and natural-looking while remaining reasonably priced. A recurring criticism in low-star reviews involves a lack of communication regarding specific package components, such as a missing paraffin wax treatment, which led to customer dissatisfaction despite the overall positive sentiment.
Google rating: 5.0 out of 5 from 319 reviews (99% five-star).
Reviews on this page: 319 Google reviews (307 with written comments, 144 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 1, 2026.
Service: Beauty Salon serving Phoenix, Arizona.
Data from Google, last updated November 1, 2026.
Star ratings
319 Google reviews we collected
5.0of 5
5 stars31799%
4 stars10%
3 stars00%
2 stars10%
1 star00%
Praise vs complaints
Phrases our text analysis found in 307 written reviews
100%praise
Praise428100%
Complaints20%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16538%
Quality & results10524%
Would recommend7517%
Speed & response4310%
Price & value246%
Honesty & trust123%
Communication61%
What customers talk about
We read 307 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I came in close to closing but I was still greeted friendly and professionally.”
“First time trying builder gel and Wendy did an amazing job!”
“This new salon is worth the visit for sure—highly recommended!”
“They get you in and out quickly while still providing great service.”
“It’s a truly wonderful place with reasonable prices—I loved everything they have!”
“** If you're looking for beautiful nails, great people, and a place that genuinely makes you feel appreciated, THIS IS IT!”
“I really appreciated how knowledgeable she was and how she explained everything in a way that made me feel informed and confident in my decision.”
People customers mention
Wendy76 reviews
Veronica16 reviews
French6 reviews
Nina4 reviews
Dunlap3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
YOU ALL HAVE GOT TO COME SEE WENDY!!! She did my nails in under an hour and they are so on point and when you walk in here, it’s a totally different vibe. She’s great at what she does and she loves doing it.!!!! And the price of these beautiful nails… NOT EVEN OVER $100!!! Everywhere else I’ve been and I’ve gotten something done like this. It wasn’t even half as good and costed so much more.!! COME SEE WENDY!!🥰🥰😘❤️❤️
Response from the owner · 3 hours ago
Thank you, Krystal, for your wonderful feedback! We're so glad to hear you loved your experience and appreciated the vibe of our salon. It's fantastic to know you were pleased with the quality and value of your nails. We can’t wait to welcome you back soon for another great visit!
J
Javonna1 reviewiTotal number of Google reviews Javonna has written across all businesses on Google Maps, not just this one.
First time trying builder gel and Wendy did an amazing job! Light weight, neat, and natural just like I wanted! The shop is nice and service was great. Will definitely be back.
Services: Pedicure, Gel manicures
Response from the owner · 3 hours ago
Thank you, Brittaney! We're so glad you enjoyed your first experience with builder gel and that you loved the results. It's wonderful to hear that you found our shop and service to your liking. We can't wait to welcome you back for your next visit!
T
Tameka HoganLocal Guide · 32 reviewsiTotal number of Google reviews Tameka has written across all businesses on Google Maps, not just this one.
Had a great time walked in very welcoming staff very cozy ladies were nice my second stop while visiting from the DMV so far so good if I'm ever in the area in the future will return great job Nina on my pedi
Services: Pedicure
Service duration: 30–60 min
Atmosphere: Relaxing
Response from the owner · 7 hours ago
Thank you, Tameka! We're so glad to hear you had a great experience with our welcoming staff and cozy atmosphere. It’s wonderful that you chose us during your visit from the DMV. We can’t wait to welcome you back next time you're in the area!
H
Hayde Lopez Rios3 reviewsiTotal number of Google reviews Hayde has written across all businesses on Google Maps, not just this one.
Excelente servicio, son súper amables y me encantaron mis uñas y el pedicure también, volveré para mis siguientes uñas y pedicure
Services: Nail art, Pedicure
Service duration: 1–2 hr
Atmosphere: Relaxing, Energetic, Modern, Cozy
Maintenance: Pristine
Response from the owner · a day ago
Thank you, Hayde, for your wonderful review! We're so glad to hear that you loved your nails and enjoyed the friendly service. We can't wait to welcome you back for your next visit.
A
Alejandro Ortiz6 reviewsiTotal number of Google reviews Alejandro has written across all businesses on Google Maps, not just this one.
Veronica did great with my pedicure. The ladies all made me feel welcomed. Definitely coming back
Services: Pedicure
Service duration: 30–60 min
Atmosphere: Relaxing, Modern, Cozy
Maintenance: Pristine
Response from the owner · a day ago
Thank you, Alejandro! We're so glad to hear you had a great experience with your pedicure and felt welcomed by our team. We can’t wait to welcome you back for your next visit!
C
Chaim Nicole Smith1 reviewiTotal number of Google reviews Chaim has written across all businesses on Google Maps, not just this one.
New owner, Wendy‼️ Wendy and Nina are both wonderful! Wendy did my full set, and Nina did my toes. Highly recommend!!
Services: Pedicure, Manicure
Service duration: 1–2 hr
Atmosphere: Relaxing, Energetic, Modern, Cozy
Maintenance: Pristine
Response from the owner · a day ago
Thank you, Chaim Nicole Smith! We're delighted to hear you had such a wonderful experience with Wendy and Nina. Your recommendation means a lot to us. We can’t wait to welcome you back for your next visit!
D
Dawn LaMonica5 reviewsiTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
Wendy was amazing and made me feel right at home! She did an amazing job. It was the best nail salon I’ve been to! zero complaints. Great nails and great conversation! I have found my new nail salon!! I will be back!
Services: Nail art, Manicure, Gel manicures
Atmosphere: Relaxing, Cozy
Maintenance: Well-kept
Response from the owner · a day ago
Thank you, Dawn! We're so glad to hear you had such a wonderful experience. It’s fantastic to know you felt right at home and enjoyed both the service and the conversation. We can’t wait to welcome you back for your next visit!
K
Kelly Tapley12 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
This is a great salon for nails. Wendy is very friendly and welcoming. Definitely come in, you will be regret it. I’ll be back for sure.
Update: I have been coming here for over 5 months and can’t say enough good things about Wendy and the salon. Always professional, accommodating and very clean. Wendy has always gone above and beyond with new creative ideas and beautiful colors. I am very happy I found this salon and will continue to come back, hopefully for a long time.
Response from the owner · 5 months ago
Thank you so much, Kelly! We're glad you had a great experience and felt welcomed. We appreciate your kind words and can't wait to see you again for your next visit!
M
Madison bec1 reviewiTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
Veronica, did an amazing job on my pedicure and an even better job on my nails. She really took her time and paid attention to every detail to make them turn out exactly how my inspo picture was! They care about their quality of work!
Services: Nail art, Pedicure
Service duration: 2–4 hr
Atmosphere: Relaxing, Cozy
Maintenance: Pristine
Response from the owner · a day ago
Thank you, Madison! We’re so glad to hear you had a wonderful experience and that your nails turned out just as you envisioned. It means a lot to us that you noticed the attention to detail and our commitment to quality. We can’t wait to welcome you back for your next visit!
