Customers consistently praise the company for punctual arrivals, clear communication, and detailed explanations of moisture sources and remediation processes. Reviewers highlight the professionalism of both field technicians and office coordinators, noting daily progress updates and helpful guidance regarding insurance and scheduling. With a perfect 5.0 rating from 156 reviews and a 99% owner response rate, the service is described as thorough and responsive, with no recurring criticisms found in the provided excerpts.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Michael was on time, friendly, and explained everything clearly.
Hi Kathy - Thank you so much for reviewing our water damage and mold removal services in your Naples home! We thank you for trusting iMold Cleaning and Restoration!
⭐⭐⭐⭐⭐ We had bamboo flooring lifting in a bedroom and discovered it was caused by a moisture problem, not an installation issue. iMold was professional, respectful, and knowledgeable from start to finish. They kept us informed throughout the process, communicated clearly about scheduling, identified the source of the moisture, and resolved the problem. We are very pleased with their work and highly recommend them.
Thank you Debbie for taking the time to leave a very kind review! The recognition of our team's mold removal and water damage restoration services at your Whiskey Creek Fort Myers home means a lot. We pride ourselves on our communication, customer service and professionalism, thank you!
I mold company is great and excellent. They were precise and did an amazing remediation.
Thank you Yves for taking the time to leave a review! The recognition of our team's mold removal and water damage restoration services at your Orange Tree Naples home means a lot. We pride ourselves on our communication, customer service and professionalism, thank you!
Great company, very responsible and professional. The team works carefully and knows how to handle water and mold situations very well. I was very satisfied with the final result.
Thank you Gianpiero for choosing us for your water and mold damage remediation! We greatly appreciate the review and will relay the kudos to our team!
We needed our ducts cleaned so after reviewing all of their Google Reviews we decided to use iMold Cleaning and Restoration. We are very impressed with our services. Steve R. was our technician and he was punctual and efficient. He explained everything in great details as he performed the services. We plan to use iMold Cleaning and Restoration in the future for all of our duct cleaning needs! Thanks Steve!
Hi Kenny - We so greatly appreciate the review for our duct cleaning service! Thank you so much and we will relay the kudos to Steve! Thanks!
Everyone from the front office to everyone in the field was a pleasure to work with definitely highly recommend Imold
Thank you Steven for the kind words! We greatly appreciate the feedback!
I had Hailey come out to our house to give us an estimate on some bathroom repairs. I found her to be very friendly, courteous, honest and I felt like she really cared about our situation. She went above and beyond to help us with our bathroom issues. She has been by far the best customer service representative I have ever dealt with. If anyone has mold, mildew or need water restorations call I-Mold and ask for Hailey! She was a lifesaver!
Thank you Ms. Byrnes for the great review, we surely appreciate the kind words and we'll relay the kudos to Hailey. We pride ourselves on care and empathy and are happy to hear how we supported you. Thank you!
It was a pleasure to work with the Imold team. Scott was able to come out to my property quickly and help create our game plan. Heather, Debbie, Brandon and Jeff all were professional and helped the project along. I would highly recommend the team and would use them again.
Thank you Mr. Flynn for the positive feedback, we'll relay the kind words to the team! We pride ourselves on customer service, thank you again!
Imold made an unpleasant mold issue I experienced into a good one, with the help of Heather, Production Coordinator, who set up all the different phases and technicians and scheduling. She was always easy to reach and answered my concerns. J.T. called and let me know he was on his way and showed up on time, as well as summarizing the work that took place. Heather & J.T went above and beyond and are a great asset. Highly recommend Imold. E. Lindsay
Thanks Gina for the kind feedback, we greatly appreciate the review and we'll relay the kudos to our team, thank you for trusting iMold!
I liked the daily reports on mold removal progress, the thoroughness of the work they did and Heather, the project coordinator who managed the job beautifully.
Thanks Maria for the kind feedback, we greatly appreciate the review and we'll relay the kudos to our team, thank you for trusting iMold!
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