bryan polkLocal Guide · 6 reviews
Great experience from sales to install
- Price assessment: Great price
Review from Google · view on Google
Impulse Alarm LLC - Brinks Home Authorized Dealer
Impulse Alarm LLC - Brinks Home Authorized Dealer at a glance
Customers frequently praise the company for punctual, efficient installations, knowledgeable staff, and competitive pricing. However, recurring complaints involve post-installation issues, such as unfulfilled equipment promises, unresponsive customer support, and difficulties with contract terms or system malfunctions.
- Google rating: 4.8 out of 5 from 579 reviews (94% five-star).
- Reviews on this page: 579 Google reviews (451 with written comments, 10 with photos).
- Owner responses: the business replied to 16% of reviews.
- Most recent review: October 24, 2026.
- Service: CCTV Installation serving Las Vegas, Nevada.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★579 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
lee autrey6 reviews
Very knowledgeable and friendly guys. Only took an hour or two to take down replace and add new cameras. Very happy with the end result. Very clean look no wires. Highly recommend these guys
- Price assessment: Great price
Response from the owner · 5 days ago
Glad we could make you happy Lee! Thanks for the five stars. Please let us know if there is anything we can do to help.
Review from Google · view on Google
Dan GalarzaLocal Guide · 12 reviews
Nick Payne gave me an excellent rate, and inspected my home and helped me determine what I needed and what did not need. He and a technician Larry installed my system in less than three hours, helped me when I was struggling to get my account set up, and taught me to use my system. My system is effective and potent (they use Brinks.) I recommend them to anyone local in Las Vegas!
- Price assessment: Great price
Response from the owner · a week ago
Thanks for the 5 stars Dan! Glad to hear that Nick and Larry took great care of you. Please let us know if there is anything else we can do to help.
Review from Google · view on Google
Plants 4 Vets1 review
Efficient, respect of property. Competitive pricing and quality products
Response from the owner · a month ago
Thank you for your review and kind words. We appreciate it!
Review from Google · view on Google
LaShawn Fields10 reviews
Both reps were awesome. They showed me how to use the system and everything!!
Response from the owner · 2 months ago
That's what we like to hear LaShawn! We will let them know. Appreciate your business.
Review from Google · view on Google
Marcos Shih12 reviews
My technician Isai came on time. Installation was easy and he went thru all the info for all security situations. But after installation is where the issues came up. 8-18-26 UPDATE: After installation, I was told that they will deliver Brinks signs and stickers the following week. After 3 months of texts with the technician, he keeps making excuses and lies. One week he will say "the signs are in the mail and will get to you soon". Then it's "I'll stop by this week". Eventually, Isai stopped responding to texts. The installation was on May 19 and it's August 18 now. 8/27/26: Finally after months of asking politely, I was able to receive the Brinks signs and stickers.
Response from the owner · 5 months ago
Thanks, Marcos for the great review! It's always great to hear that Asai walked you through everything you needed to know, and made sure your account and app were all set up before leaving. If we can help with anything else just let us know. Were glad it was a great experience for you!
Review from Google · view on Google
Caroline Ramirez2 reviews
Ricky was amazing, he was super professional, detailed and very knowledgeable. I am very happy with my alarm system and glad I went with Impulse Alarm!
Response from the owner · a month ago
Hi, Caroline, Thank you. Super pleased that you are happy with us and Ricky!
Review from Google · view on Google
Kimber Shaw5 reviews
Scott is the man! He made this so easy and he was very efficient. If you need alarm service, don’t look anywhere else but Kiwi.
- Price assessment: Great price
Response from the owner · a month ago
We appreciate the 5 stars Kimber. Glad to hear how Scott made it easy for you. Thanks again!
Review from Google · view on Google
Natalie HuckinsLocal Guide · 27 reviews
OMG John Pretlor was a Great sales person and installer. He explained everything and made me VERY comfortable with the decision I made. It took two years for me to make this decision and John and Impulse Alarms will get my referral anytime!!!
- Price assessment: Great price
Response from the owner · a month ago
Thanks Natalie, what a great review! We will let John know just how happy you are with his work. Please let us know if we can do anything to help.
Review from Google · view on Google
RBryan W10 reviews
Great experience
- Price assessment: Not sure
Response from the owner · 2 months ago
Thank you for the five star review! Be sure and let us know if there is anything we can do to help.
Review from Google · view on Google
Impulse Alarm LLC - Brinks Home Authorized Dealer on Google Maps →
Business details
- Address: 1810 E Sahara Ave #324, Las Vegas, NV 89104
- Phone: (866) 266-6908
- Website: impulsealarm.com
- Service area: Las Vegas, NV