In The Kitchen

Thank you for sharing your feedback. We’re sorry to hear that the class didn’t meet your expectations, and we understand your frustration given the price of the class. Our goal is always for our class descriptions to clearly communicate what participants will be learning and doing, and we’re sorry that this class did not provide the hands-on bread-making experience you expected. We appreciate you bringing this to our attention and will be reviewing all class descriptions and formats with our chef instructor to make sure the experience is more clearly communicated to future students. Our Store Manager will also be reaching out to you directly to follow up on your experience. We appreciate you taking the time to share your feedback, as it helps us improve our cooking classes moving forward.

Christine, thank you so much for the review! We'd love to hear your feedback on how we can become a 5-Star Business to you! If you'd like, please email your feedback and suggestions to [email protected]. We hope to see you in the kitchen again soon!

Emily, thank you so much for this review! We are absolutely thrilled that you chose In The Kitchen to be part of such a special time in your lives. Creating a wedding registry should be fun, inspiring, and informative and it truly is one of our favorite parts of the job! We're so glad to hear that Haverly helped make your experience so memorable, she's a valued team member and it makes us so proud to see her efforts recognized. We're so glad you found products that fit your cooking style and lifestyle, and we truly appreciate you recommending our registry service. Congratulations to you and your fiancé! We wish you a lifetime of happy memories in the kitchen together, and we can't wait to see you both again soon!

Thank you so much for the kind words and for being a longtime customer of ours! We love being a place where both seasoned home cooks and beginners can find tools they’re excited to use in the kitchen. Our team truly enjoys helping customers find the right products, whether it’s a tried-and-true favorite of the ITK staff or an America’s Test Kitchen recommendation. We appreciate your support over the years and look forward to seeing you again soon!

Thank you, Katie! We really appreciate you taking the time to leave a review. We like to think we specialize in gifts for the “already has everything” crowd! So glad you stopped in and hope to see you back in the kitchen soon!

Hi Gary, we’re truly sorry for the frustration and inconvenience this caused — especially after such a long drive, parking expense, and the planning on your part. We completely understand why this experience was upsetting, and you’re right to expect our hours to be accurate online. Closing for inventory is something we do very infrequently, and we regret that this closure was not clearly reflected everywhere it should have been. That’s on us, and we’re actively reviewing our processes to ensure this doesn’t happen again. We would really appreciate the opportunity to make this right. Please email us directly at [email protected], and we’d be happy to personally follow up with you. Again, our deepest and most sincere apologies.

Hi Spencer, thank you for taking the time to share your feedback with us. We’re always striving to improve, and hearing different perspectives helps us to do just that! Our goal at In The Kitchen is to offer a specially curated selection of quality cookware, cutlery, and kitchen essentials for everyone who spends time in a kitchen, from passionate home cooks to culinary professionals. In addition to our essentials, we like to also offer a range of foodie-focused items for those who love exploring new flavors, ingredients, and culinary trends. We’re sorry to hear that our mix felt unclear during your visit, and we’ll absolutely keep your comments in mind as we continue refining our assortment and in-store experience. We appreciate you giving us a try, and we’d love the opportunity to help you find exactly what you’re looking for in the future. If you ever have questions or need guidance on a product, our team is always here to help. Thank you again for your thoughtful review.

Hey Sam! We truly appreciate you taking the time to share your experience and kind words! Our team works hard to provide both great products and helpful guidance, so your feedback means a lot. Thank you for choosing to shop with us!

Thank you for sharing your feedback! We’re delighted to hear that you enjoyed exploring our store and discovering some new gadgets you hadn’t seen before. The weekends are some of the busiest times in the Strip, so we appreciate you stopping in to visit us! We completely understand your note on pricing. Some of the items we carry may look similar to what you might find at a dollar store, but the difference often comes down to the quality of materials, how the product is made, and how long it will last. We spend a lot of time reviewing and selecting items that we know will truly work well for our customers, whether you’re a home cook or a professional chef. We also strive to keep a balance of good, better, best in our selection, which is why you’ll see both entry-level basics and investment-worthy pieces throughout the store. Our team is always happy to help explain the differences between products and guide you to the option that makes the most sense for your needs. As a small, independent business, the education and personalized assistance our staff provides is something you won’t find at a discount or big-box store. This level of care is what sets us apart, and while some prices may be higher, our hope is that the knowledge, guidance, and long-term value of your purchase make it worthwhile. We really appreciate your visit and your perspective, it helps us continue to improve and educate. We hope you’ll stop by again soon to discover even more kitchen inspiration!