Analyzing 5,408,2915.4M ReviewsFor 14,54914.5K Experts
Customers frequently praise the clean, relaxing environment and professional staff who provide personalized massages, including deep tissue and hot stone techniques. Reviews highlight effective pain relief for neck, back, and nerve issues, along with reasonable pricing and attentive communication during sessions. However, some lower-rated experiences cite difficulties with scheduling, inconsistent pressure levels that did not match requested intensity, and concerns regarding staff behavior or facility amenities.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 288 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“In Touch is always extremely professional and exactly what you ask for.”
“If you're looking for a place that truly cares about your comfort and well-being, I recommend booking an appointment.”
“Worst experienced I've ever had at a spa, would NOT recommend.”
“Tori was my massage therapist and she did an absolute amazing job.”
“She evaluated my neck, explained her course of treatment.”
“It was my first time here and I was immediately impressed with the relaxing atmosphere and cleanliness; it also smelled really good, but not overwhelming.”
“I saw Luis today, and honestly, it was the most helpful massage I've ever experienced.”
“The float therapy was different but unique for sure, and being the first time I've ever got a message professionally, this was totally worth it.”
praise complaint · found by our text analysis, Google review wording unchanged.
Always very professional and attentive.
Thank you for your review Denise! We hope to see you soon!
I went for a massage today. It was wonderful. Tori was my massage therapist and she did an absolute amazing job. I will be returning fand booking with Tori.
I have had numerous massages here over the years. Appreciate that it is a small business. Very clean and relaxing environment. Very personalized massages. Everyone that works here is very professional. I always feel amazing when I leave!
Best massage. Neck pain with headaches. She evaluated my neck, explained her course of treatment. I literally could not turn my neck from side to side. Afterwards, I felt my neck was back to normal movement. Will definitely go back!
Thank you so much for your wonderful review! We’re so glad to hear you had a positive experience and are feeling better. We appreciate your trust in our team and look forward to seeing you again at In Touch Massage!
I always have a great experience here. Just wish I could go more often!
It's always a pleasure seeing you Meredith!
Honestly the best massage I have had in years. I have a pinched nerve in my neck and helped in relieving the pain so much. Thank you.
Thank you so much! ❤️ We are happy to hear you enjoyed your massage and experienced some relief. We truly appreciate your feedback and support!
Rosemary gives an excellent massage. Everyone is courteous and welcoming. Their services are priced well.
Thank you so much for your kind words! ❤️ I'm glad you enjoyed your massage and felt welcomed by our team. We appreciate your support and look forward to seeing you again!
Very professional facility and staff. Luis always gives a great massage. I had a long bike ride the day before and he gave a super massage.
Hello, Thank you for your great review! We are glad you had an amazing experience!
In Touch is always extremely professional and exactly what you ask for. It’s always such a delight!!
Thank you so much for your kind words and continued support! We truly appreciate you!
Andrea is the best therapist. You will not be disappointed. Very professional experience.
We will let Andrea know you were not disappointed! Thank you for your review Brittany!
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Analyzing 5,408,2915.4M ReviewsFor 14,54914.5K Experts