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inBalance

Pilates studio · San Antonio, TX · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%97+61.6Reliability 28%96+27.1Replies to reviews 8%100+8.2Experts Score= 97Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 89 yoga studiosPosition by Experts Score among all companies we track in this category. · better than 75%
4.9 ★★★★★ 69 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
Jun 2026latest review

inBalance at a glance

Reviewers note a 4.9-star rating from 69 responses, with the owner replying to 94% of feedback. Customers frequently cite small class sizes, clean equipment, and a welcoming community atmosphere. Services include mat Pilates, reformer sessions, barre, and yoga, which participants describe as challenging yet supportive for various fitness levels. Instructors are highlighted for clear guidance, form correction, and high energy. No recurring criticisms appear in the provided excerpts, as all reviewed experiences are positive.

  • Google rating: 4.9 out of 5 from 69 reviews (96% five-star).
  • Reviews on this page: 69 Google reviews (62 with written comments, 2 with photos).
  • Owner responses: the business replied to 94% of reviews.
  • Most recent review: June 25, 2026.
  • Service: Yoga Studio serving San Antonio, Texas.

Data from Google, last updated November 3, 2026.

Score profile vs other yoga studios

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction97Reliability96Craft & service–Value–Momentum100Replies to reviews100Satisfaction: 97 (median 92)Reliability: 96 (median 91)Momentum: 100 (median 100)Replies to reviews: 100 (median 77)
inBalanceYoga Studios median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.inBalance: 97/100 on this factor. Category median: 92.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.inBalance: 96/100 on this factor. Category median: 91.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.inBalance: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.inBalance: 100/100 on this factor. Category median: 77.A
100

Bar = this company · dark tick = category median.

Star ratings

69 Google reviews we collected

  • 5 stars6696%
  • 4 stars23%
  • 3 stars11%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 62 written reviews

  • Praise2893%
  • Complaints27%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1550%
  • Would recommend723%
  • Price & value310%
  • Speed & response27%
  • Quality & results13%
  • Communication13%
  • Honesty & trust13%

What customers talk about

We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Instructors for reformer class are very nice and the equipment is well kept and clean.”
  • “I would highly recommend this studio and instructors to anyone!”
  • “I couldn't continue because of location and my schedule, but if you can make it, the price is 100% worth it.”
  • “I was very surprised at how efficient the reformer is for engaging the entire body!”
  • “Aubrey is very down to earth and really observed my abilities and listened to my goals, creating great routines (that were anything but) to develop an…”
  • “I haven't found anywhere else like it and I genuinely look forward to working out.”

People customers mention

  • Pilates 9 reviews
  • Pris 4 reviews
  • Hope 4 reviews
  • Barre 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Ashley12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Staff is very nice and helpful. Classes are fun and it's a strong, supportive community.

GJ8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

InBalance Northwest is a wonderful place to begin your Pilates and Yoga Journey. I’ve had classes with Pris and Aubrey; yoga with Natalie. All three of these ladies are wonderful Instructors!

Tina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came with a friend for a barre class and had such a great time! The instructor was so sweet and fun. The lady who checked us in was helpful and so nice. The atmosphere was relaxing and welcoming.

Customer photo from Tina's review
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love the variety of workouts and I get all my fitness needs met, between group classes and reformer. Great instructors!!

TaraLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mat Pilates with Carla has been so incredibly beneficial for me and getting to know muscles in my body. My strength, balance and stamina improves with every class. I love it.

Yvonne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Carla’s Wednesday mat Pilates class is the perfect midweek reset! Her instruction is clear, supportive, and thoughtfully paced—challenging enough to feel it, but never overwhelming. Highly recommend!

Photos

Customer reviews

4.9 ★★★★★ 69 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ashley Street12 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Staff is very nice and helpful. Classes are fun and it's a strong, supportive community.

Response from the owner · 4 months ago

Thank you for being a part of our community, Ashley!

GJ A8 reviewsTotal number of Google reviews GJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

InBalance Northwest is a wonderful place to begin your Pilates and Yoga Journey. I’ve had classes with Pris and Aubrey; yoga with Natalie. All three of these ladies are wonderful Instructors!

Response from the owner · 9 months ago

Thank you so much Geneva for leaving a review. We LOVE having you in class!

Tina Worcester10 reviewsTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came with a friend for a barre class and had such a great time! The instructor was so sweet and fun. The lady who checked us in was helpful and so nice. The atmosphere was relaxing and welcoming.

Response from the owner · a year ago

Thank you Tina for joining us! We hope to see you in class again soon.

Stephanie Smith1 reviewTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love the variety of workouts and I get all my fitness needs met, between group classes and reformer. Great instructors!!

Response from the owner · a year ago

Thank you Stephanie! We love having you in class.

Tara DicksLocal Guide · 32 reviewsTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mat Pilates with Carla has been so incredibly beneficial for me and getting to know muscles in my body. My strength, balance and stamina improves with every class. I love it.

Response from the owner · a year ago

Thank you for the feedback Tara! We always love having you in class.

Yvonne E8 reviewsTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Carla’s Wednesday mat Pilates class is the perfect midweek reset! Her instruction is clear, supportive, and thoughtfully paced—challenging enough to feel it, but never overwhelming. Highly recommend!

Response from the owner · a year ago

Thank you Yvonne! We love having you as a member and we agree…Carla is awesome

Joanna Nanez1 reviewTotal number of Google reviews Joanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Pris’ Tower + TONE class was exceptional. Would highly recommend.

Response from the owner · a year ago

We agree! Pris is a great instructor!

Anjelica MunozLocal Guide · 10 reviewsTotal number of Google reviews Anjelica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One of my fav Pilates studios! Love pris class!

Natalie Rodríguez4 reviewsTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So much fun!! Loved Equipment Tower + Tone with Ms. Pris 🤍

Response from the owner · a year ago

We love Pris too! Thanks for coming to class, we can't wait to see you in class again.

Rickie Meredith3 reviewsTotal number of Google reviews Rickie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always an amazing class with Pris!! You’ll sweat, but you’ll leave smiling. Thank you, Pris & InBalance!

Response from the owner · a year ago

You’re right, Pris is amazing! Thank you for being such an amazing member!

inBalance on Google Maps →

Business details