Custom tailor · South Plainfield, NJ · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%81+51.5Reliability 28%61+17.2Replies to reviews 8%72+5.9Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 17 clothing alterationsiPosition by Experts Score among all companies we track in this category. · better than 31%
4.9★★★★★62 Google reviews · 22 photos
94%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Indian Tailoring Services 4.9 out of 5 based on 62 reviews, noting the owner replies to 98% of feedback. Customers frequently praise the shop for handling urgent same-day requests, providing quick turnaround times, and offering reasonable prices for alterations and custom stitching of Indian garments like lehengas and blouses. The staff is described as friendly and communicative, often providing helpful suggestions during fittings. One recurring criticism involves pricing transparency, with a low-star review alleging that the final charge for lehenga alterations was significantly higher than the initial quote.
Google rating: 4.9 out of 5 from 62 reviews (94% five-star).
Reviews on this page: 62 Google reviews (48 with written comments, 2 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 20, 2026.
Service: Clothing Alteration serving South Plainfield, New Jersey.
Data from Google, last updated October 26, 2026.
Score profile vs other clothing alterations
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Indian Tailoring ServicesClothing Alterations median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Indian Tailoring Services: 81/100 on this factor. Category median: 83.A
81
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Indian Tailoring Services: 61/100 on this factor. Category median: 75.B
61
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Indian Tailoring Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Indian Tailoring Services: 72/100 on this factor. Category median: 29.B
72
Bar = this company · dark tick = category median.
Star ratings
62 Google reviews we collected
4.9of 5
5 stars5894%
4 stars23%
3 stars00%
2 stars12%
1 star12%
Praise vs complaints
Phrases our text analysis found in 48 written reviews
97%praise
Praise9197%
Complaints33%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2122%
Would recommend2122%
Quality & results1920%
Staff & attitude1819%
Price & value910%
Honesty & trust55%
Communication11%
What customers talk about
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Yesterday She helped me alter my husband’s pants and was kind enough to accommodate my urgent, same-day request.”
“I will definitely be going back to Indian Tailoring Services and would highly recommend them.”
“It was a quality work and I got many compliments for my outfit.”
“…f questions to ensure she would get all the details right, which was helpful since I don’t have much experience with Lehengas.…”
“the stitching is perfect and very neat and the stitching charge also very reasonable.”
“I'm happy that I have found a great tailor for my own to whom I can trust and go again and again for my Indian clothing tailoring needs.”
“She listened calmly and actually gave honest suggestions as to how it would look once’s it’s altered.”
People customers mention
Chandrika13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Pragyan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I had a great experience with Chandrika! Yesterday She helped me alter my husband’s pants and was kind enough to accommodate my urgent, same-day request. She suggested the best way to make them look good and did an excellent job in just 30 minutes. The fitting was perfect, and I’m really happy with her service.…
IrinaLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Chandrika helped me with stitching a sari blouse in a very short time. I had an event in few days and Chandrika was only person in the area who was ready to help with getting my blouse and sari ready in time for my party. It was a quality work and I got many compliments for my outfit. I am going back next time I need alterations or Indian dress stitchings.
PriyaLocal Guide · 86 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Wow, Chandrika is an incredible tailor! We’re very lucky to have her in the area. I ordered a lehenga from Lashkaara but the blouse ended up not working out for me, so I got some fabric and asked Chandrika to help. She made me a STUNNING blouse. It fit to perfection. Before she stitched the blouse, she asked me lots…
Metuchen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Chandrika is an angel to work with!! I had a few alterations, including a kid's lengha taken in and the skirt shortened - her work was impeccable.
Nisha1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
Extremely expensive price and not transparent with pricing! Quoted $200 for lehenga alterations initially and when I went to pick up lehenga charged $400! Outrageous
MisaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This shop is amazing! I’m from out is state and found this on google. I called yesterday about possibly getting my skirt to the lehenga altered by adding a button and she immediately was able to take me this morning! I ended up needing the skirt taken in along with my blouse taken in after I tried it on. Now my…
I had a great experience with Chandrika! Yesterday She helped me alter my husband’s pants and was kind enough to accommodate my urgent, same-day request. She suggested the best way to make them look good and did an excellent job in just 30 minutes. The fitting was perfect, and I’m really happy with her service. Thank you, Chandrika, for your quick turnaround, helpful suggestions, and excellent work. Highly recommend her!
Response from the owner · 4 days ago
Thank You!
Irina NoriLocal Guide · 19 reviewsiTotal number of Google reviews Irina has written across all businesses on Google Maps, not just this one.
Chandrika helped me with stitching a sari blouse in a very short time. I had an event in few days and Chandrika was only person in the area who was ready to help with getting my blouse and sari ready in time for my party. It was a quality work and I got many compliments for my outfit. I am going back next time I need alterations or Indian dress stitchings.
Response from the owner · a year ago
Thank you.
Priya ManivannanLocal Guide · 86 reviewsiTotal number of Google reviews Priya has written across all businesses on Google Maps, not just this one.
Wow, Chandrika is an incredible tailor! We’re very lucky to have her in the area. I ordered a lehenga from Lashkaara but the blouse ended up not working out for me, so I got some fabric and asked Chandrika to help. She made me a STUNNING blouse. It fit to perfection. Before she stitched the blouse, she asked me lots of questions to ensure she would get all the details right, which was helpful since I don’t have much experience with Lehengas. Thank you so much Chandrika!
Response from the owner · a year ago
Thank you
Metuchen Mom4 reviewsiTotal number of Google reviews Metuchen has written across all businesses on Google Maps, not just this one.
Extremely expensive price and not transparent with pricing! Quoted $200 for lehenga alterations initially and when I went to pick up lehenga charged $400! Outrageous
Response from the owner · a year ago
Thanks for feedback. It was not only one Lehangas alteration the customer had multiple items including handwork.
MisaLocal Guide · 14 reviewsiTotal number of Google reviews Misa has written across all businesses on Google Maps, not just this one.
This shop is amazing! I’m from out is state and found this on google. I called yesterday about possibly getting my skirt to the lehenga altered by adding a button and she immediately was able to take me this morning! I ended up needing the skirt taken in along with my blouse taken in after I tried it on. Now my lehenga fits perfect! It took less than 30 minutes! I love lehenga outfit more now
Response from the owner · a year ago
Thank You for your review. Welcome
Aishwarya Hariharan5 reviewsiTotal number of Google reviews Aishwarya has written across all businesses on Google Maps, not just this one.
Chandrika is the best and the sweetest Indian tailor. She did not disappoint me at all and made my saree blouse ready even a day earlier.the stitching is perfect and very neat and the stitching charge also very reasonable.I'm happy that I have found a great tailor for my own to whom I can trust and go again and again for my Indian clothing tailoring needs.
Response from the owner · a year ago
Thank you.
misha chittoda1 reviewiTotal number of Google reviews misha has written across all businesses on Google Maps, not just this one.
