Animal control service · Bloomington, IN · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%64+18.1Replies to reviews 8%100+8.2Experts Score= 77Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#70 of 73 cockroach controliPosition by Experts Score among all companies we track in this category. · better than 4%
4.8★★★★★63 Google reviews · 23 photos
95%five-star reviews
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite prompt response times, professional conduct, and thorough animal-proofing services for issues involving raccoons, skunks, and birds. Recurring themes include reasonable pricing, detailed communication, and effective exclusion methods that prevent future infestations. However, low-star reviews highlight a pattern of difficulty reaching the company despite advertised 24-hour availability, with callers reporting multiple unanswered attempts and no callback.
Google rating: 4.8 out of 5 from 63 reviews (95% five-star).
Reviews on this page: 63 Google reviews (57 with written comments, 3 with photos).
Owner responses: the business replied to 59% of reviews.
Most recent review: July 16, 2025.
Service: Cockroach Control serving Bloomington, Indiana.
Data from Google, last updated November 1, 2026.
Score profile vs other cockroach control
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: reliability.
Indiana Wildlife Pros LLCCockroach Control median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Indiana Wildlife Pros LLC: 80/100 on this factor. Category median: 95.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Indiana Wildlife Pros LLC: 64/100 on this factor. Category median: 94.B
64
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Indiana Wildlife Pros LLC: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
63 Google reviews we collected
4.8of 5
5 stars6095%
4 stars00%
3 stars12%
2 stars00%
1 star23%
Praise vs complaints
Phrases our text analysis found in 57 written reviews
99%praise
Praise11999%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3832%
Speed & response2420%
Would recommend2218%
Quality & results1714%
Price & value119%
Communication54%
Honesty & trust33%
What customers talk about
We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Collin was very pleasant and professional to deal with.”
“Their website made it easy to contact them about our problem after normal business hours, and they responded first thing the next day.”
“I highly recommend these folks for any of your animal control needs.”
“Not once did he complain, he was very careful around our plants, very respectful, and most importantly, he did a great job!”
“I felt the price was reasonable and most important, the office and crew communicated well.”
“Collin was very professional and explained everything to me in detail as well as answered all of my questions.”
“They were kind, considerate, and genuinely cared about the health of the animals.”
People customers mention
Collin4 reviews
County3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKaren2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We had birds nesting in the exhaust vent from our bathroom, causing an unpleasant odor in the bathroom. Vent cleaning companies do not clean exhaust vents. We are grateful for Indiana Wildlife Pros! Their website made it easy to contact them about our problem after normal business hours, and they responded first…
SSara13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Collin and his team have provided bat control service for my home over the past three years. Their response is always prompt and the quality of their work is of the highest caliber. I highly recommend these folks for any of your animal control needs.
EEllen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We called Indiana wildlife pros to help us with a skunk problem. Corey came out on probably the hottest day of the summer and dug a 1 foot deep trench all the way around our 40 foot porch to add and bury some steel mesh to close off the openings along our porch. Not once did he complain, he was very careful around…
GGarry8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We had a horrific smell coming from under our screen porch. I found IWP on the internet and within 90 minutes they were on site and removed the dead critter and treated the ground. They were prompt, polite and very professional. I felt the price was reasonable and most important, the office and crew communicated…
LLuma1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great company that prioritizes animal safety more than any other wildlife removal place. Fast service. Excellent work.
CChristopher2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
A squirrel got stuck in one of our gutter downspouts, the kind that empties into an underground pipe. Indiana Wildlife Pros sent someone out that same day and they were very helpful and professional. They took apart our gutter (and put it back together), checked the whole length of it, and ran water through the…
We had birds nesting in the exhaust vent from our bathroom, causing an unpleasant odor in the bathroom. Vent cleaning companies do not clean exhaust vents. We are grateful for Indiana Wildlife Pros! Their website made it easy to contact them about our problem after normal business hours, and they responded first thing the next day. We scheduled an appraisal, got an itemized quote, and have had both steps of a two-step process all completed within about a week of my initial contact. Collin was very pleasant and professional to deal with. I highly recommend Indiana Wildlife Pros!
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Sara Sanders13 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Collin and his team have provided bat control service for my home over the past three years. Their response is always prompt and the quality of their work is of the highest caliber. I highly recommend these folks for any of your animal control needs.
E
Ellen Wildridge1 reviewiTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
We called Indiana wildlife pros to help us with a skunk problem. Corey came out on probably the hottest day of the summer and dug a 1 foot deep trench all the way around our 40 foot porch to add and bury some steel mesh to close off the openings along our porch. Not once did he complain, he was very careful around our plants, very respectful, and most importantly, he did a great job! We would highly recommend this company to help with any critter problems.
G
Garry Rollins8 reviewsiTotal number of Google reviews Garry has written across all businesses on Google Maps, not just this one.
We had a horrific smell coming from under our screen porch. I found IWP on the internet and within 90 minutes they were on site and removed the dead critter and treated the ground. They were prompt, polite and very professional. I felt the price was reasonable and most important, the office and crew communicated well. I hope I never need them again but can highly recommend.
J
Jordan Kern7 reviewsiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
A squirrel got stuck in one of our gutter downspouts, the kind that empties into an underground pipe. Indiana Wildlife Pros sent someone out that same day and they were very helpful and professional. They took apart our gutter (and put it back together), checked the whole length of it, and ran water through the underground pipe to try to flush the squirrel out. Ultimately, we didn't find the squirrel; I like to think that the squirrel managed to get itself out before we got there. But it was nice to have it taken care of. The technician even pointed out some problems with the drainage we were getting out of the underground pipe and dug some small trenches to improve drainage out of the pipe, which really seemed like going above and beyond, and was much appreciated. I would definitely recommend Indiana Wildlife Pros.
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Paul Engelke6 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Great experience, gave a much better price than competition and made multiple trips out to the house to ensure satisfaction. Very knowledgeable on various entry points for pests inside the house. Even came to the house when there was a foot of snow on the ground. Also took extra steps like matching paint to garage color on a guard that was placed on the door.
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Carey Stapleton2 reviewsiTotal number of Google reviews Carey has written across all businesses on Google Maps, not just this one.
After receiving and outrageous quote from Critter Control I called Indiana Wildlife Pros. So thankful that I did! Collin and his crew are wonderful and were able to humanely trap and relocate our resident groundhog “Fred” to a new home. The are professional and wonderful to work with. Their prices are fair and the quality of their work is excellent. I would strongly suggest then for any wildlife removal or mitigation you may need.
