Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts

Indianapolis Community Tennis Program logo

Indianapolis Community Tennis Program

Tennis club · Carmel, IN · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%58+36.8Reliability 28%71+20Replies to reviews 8%28+2.3Experts Score= 59Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 12 tennis courtsPosition by Experts Score among all companies we track in this category. · better than 36%
4.6 ★★★★★ 28 Google reviews · 10 photos
75%five-star reviews
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Dec 2024latest review
📞 Call (317) 259-5377Request a call backWebsite ↗

Indianapolis Community Tennis Program at a glance

Google reviewers rate the Indianapolis Community Tennis Program 4.6 out of 5 based on 28 reviews, with the owner not responding to any feedback. Customers frequently praise the facility's convenient layout, ample courts, and dedicated coaching staff who treat participants with kindness. Positive themes include the friendly atmosphere and effective training, while no common criticisms emerge from the provided excerpts.

  • Google rating: 4.6 out of 5 from 28 reviews (75% five-star).
  • Reviews on this page: 28 Google reviews (10 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: December 8, 2024.
  • Service: Tennis Court serving Carmel, Indiana.

Data from Google, last updated November 5, 2026.

Score profile vs other tennis courts

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and satisfaction; weakest: replies to reviews.

Satisfaction58Reliability71Craft & service–Value–Momentum–Replies to reviews28Satisfaction: 58 (median 63)Reliability: 71 (median 74)Replies to reviews: 28 (median 19)
This companyTennis Courts median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Indianapolis Community Tennis Program: 58/100 on this factor. Category median: 63.C
58
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Indianapolis Community Tennis Program: 71/100 on this factor. Category median: 74.B
71
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Indianapolis Community Tennis Program: 28/100 on this factor. Category median: 19.D
28

Bar = this company · dark tick = category median.

Star ratings

28 Google reviews we collected

  • 5 stars2175%
  • 4 stars414%
  • 3 stars27%
  • 2 stars00%
  • 1 star14%

Praise vs complaints

Phrases our text analysis found in 10 written reviews

  • Praise4100%
  • Complaints00%

What customers talk about

We read 10 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I am impressed at how kind the coaches are to the children.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

CherylLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My Favorite 😍 car wash place to go .Love the unlimited part and .The employees that great me everytime I come Naomi Joseph and Naomi nephew. And Manager Craig . Are all great people and they make my day .

DaltonLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The results that Bryan, Jeff and entire Smith Tennis Team have achieved speak for themselves!! Great people and unbelievable coaches!! 🎾

CamdenLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★

I'm in the north central tennis team. And I love this place and the people that I can call family and friends

PaulLocal Guide · 650 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★

A convenient place to play. Tons of courts all oriented north-south so you don't have the sun in your eyes

CarolynLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★

Great place and the NICEST People you could ever want to meet.I am impressed at how kind the coaches are to the children.

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Photos

Customer reviews

4.6 ★★★★★ 28 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Cheryl WilliamsLocal Guide · 125 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My Favorite 😍 car wash place to go .Love the unlimited part and .The employees that great me everytime I come Naomi Joseph and Naomi nephew. And Manager Craig . Are all great people and they make my day .

Jenna SpurrierLocal Guide · 751 reviewsTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice facility.

Dalton AlbertinLocal Guide · 34 reviewsTotal number of Google reviews Dalton has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The results that Bryan, Jeff and entire Smith Tennis Team have achieved speak for themselves!! Great people and unbelievable coaches!! 🎾

Camden VanoverLocal Guide · 26 reviewsTotal number of Google reviews Camden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'm in the north central tennis team. And I love this place and the people that I can call family and friends

Paul WilliamsLocal Guide · 650 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A convenient place to play. Tons of courts all oriented north-south so you don't have the sun in your eyes

Carolyn KirbyLocal Guide · 55 reviewsTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place and the NICEST People you could ever want to meet.I am impressed at how kind the coaches are to the children.

Alejandro CosmeLocal Guide · 84 reviewsTotal number of Google reviews Alejandro has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very dedicated trainer, great facilities.

Robert EssexLocal Guide · 577 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It is a very nice place.

Tori HarperLocal Guide · 9 reviewsTotal number of Google reviews Tori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice with lots of room to play

David ClarkLocal Guide · 32 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best tennis facility in Indianapolis

Indianapolis Community Tennis Program on Google Maps →

Business details