I had a mold inspection and indoor air quality test done by Atlanta Environmental Testing, and I couldn’t be happier with the service. Felipe came out to my home, performed a thorough visual inspection, and conducted air quality testing to check for potential mold concerns. The entire process was professional from start to finish. Felipe was knowledgeable, took the time to explain everything, and made sure I understood what was being tested and why. What stood out to me most was the honesty and transparency. I never felt pressured into purchasing unnecessary services. It’s hard to find companies that genuinely care about their customers, but Atlanta Environmental Testing definitely does. I highly recommend them to anyone looking for reliable mold testing or indoor air quality services!
Indoor Air Quality Services
Indoor Air Quality Services at a glance
Customers report that Indoor Air Quality Services provides thorough mold, asbestos, and air quality inspections with rapid turnaround times for lab results. Reviews highlight the team's professionalism, clear communication of findings, and helpful follow-up explanations, noting that staff do not pressure clients into unnecessary remediation. One criticism mentions a lack of appointment reminders, which led to a missed visit and a retained deposit.
- Google rating: 5.0 out of 5 from 239 reviews (98% five-star).
- Reviews on this page: 239 Google reviews (201 with written comments).
- Owner responses: the business replied to 100% of reviews.
- Most recent review: October 14, 2026.
- Service: Home Inspector serving Atlanta, Georgia.
Data from Google, last updated October 29, 2026.
Star ratings
239 Google reviews we collected
- 5 stars23598%
- 4 stars31%
- 3 stars00%
- 2 stars00%
- 1 star10%
Praise vs complaints
Phrases our text analysis found in 201 written reviews
- Praise451100%
- Complaints20%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude12127%
- Would recommend7817%
- Quality & results6915%
- Speed & response6414%
- Communication5713%
- Honesty & trust348%
- Price & value307%
What customers talk about
We read 201 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The entire process was professional from start to finish.”
“I highly recommend them to anyone looking for reliable mold testing or indoor air quality services!”
“Felipe came out to my home, performed a thorough visual inspection, and conducted air quality testing to check for potential mold concerns.”
“They answered the phone promptly, listened carefully to my concerns, and provided a clear, detailed estimate.”
“Felipe was knowledgeable, took the time to explain everything, and made sure I understood what was being tested and why.”
“What stood out to me most was the honesty and transparency.”
“Everything was explained to us and the price was incredibly reasonable for the amazing service we received.”
People customers mention
- Tammy 34 reviews
- Michael 29 reviews
- Bill 25 reviews
- Lisa 4 reviews
- Simon 3 reviews
- Mike 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 239 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I had a great experience with Indoor Air Quality Services. Michael was thorough, professional, and patient throughout the inspection. He took the time to sit down on the couch, listen to my concerns, and understand what prompted me to request the assessment. I felt heard, and I never felt rushed. He carefully examined the areas of concern, explained what he was observing, and answered my questions in a way I could understand. The detailed report included photographs, laboratory findings, and recommendations that helped me better understand the conditions and suggested next steps. The team also responded to my follow-up questions and clarified the invoice and sampling process. I appreciate the time and care they put into their work. I would recommend them to anyone looking for a thorough assessment and a team willing to listen and explain their findings. Lisa and Tammy in the front office were also wonderful. They answered the phone promptly, listened carefully to my concerns, and provided a clear, detailed estimate. Their timely follow-up and willingness to answer my questions made the process easy from start to finish. Both were so kind and personable—just sweet people who made me feel comfortable and valued as a customer.
- Price assessment: Great price
- Services: Mold inspection
- Response time: 0–1 hr
Thank you so much Marcus for this kind review. We wish you the very best! -Tammy
I want to share my genuine experience with Indoor Air Quality Services. From my first conversation with Lisa, I knew I was in capable hands. She listened, answered my questions, and showed a level of compassion that meant more than she probably realized during an incredibly difficult time. Michael conducted a very thorough inspection and explained the process in a way I could actually understand. Bill handled the sampling with the same professionalism and care, making sure I felt informed throughout. What stayed with me most was the kindness of the entire team. When life gets heavy, having people in your corner who genuinely care not just about the work, but about the person behind it, means everything. I never felt like a number. I felt respected, heard, and supported. Indoor Air Quality Services helped me navigate one of the hardest situations I have ever faced. Their knowledge, attention to detail, communication, and compassion truly set them apart. If you are dealing with indoor air quality concerns, I would recommend IAQS without hesitation. Thank you, Lisa, Tammy, Cora, Michael, Bill, and the entire team for the way you showed up for me when I needed it most. I will never forget it. Five stars simply are not enough.
Thank you for the very kind review Stephanie. We wish you the very best. -Tammy
Michael, the owner, is probably the most ethical, sincere, and helpful person I've had the privilege to hire. He has incredible knowledge in his field and has had zero hesitation to educate us and assist us. We are very grateful to have found Michael to help us. 100% recommend Indoor Air Quality Services!!!!
Thank you so much for the very kind review. We really appreciate you taking the time to say such thoughtful things. You've been a pleasure to work with. -Tammy
Very fast very detailed and very professional. They find everything that's will cause harm and explain it so you can make correct decisions.
- Price assessment: Not sure
- Services: Mold inspection, Mold mitigation, Water damage-related cleanup & repair, Water damage-related mold removal, Mold damage restoration
Thank you so much for the nice review. We really do appreciate it. All our best. -Tammy
The team was very knowledgeable and professional in helps guide us through the best process and approach to deal with or home air quality issues!
Thank you for the review Glenn. We appreciate you taking the time to do this. It's been a pleasure working with you. Take care. -Tammy
It's harder & harder to find good people who do good work these days...lots of snakes hiding in the weeds! So, if you want to step over them and find a good old fashioned, honest, down to earth company that will treat you right and do the work with a great attitude, then give Indoor Air a call...Good People...Great Work!! Guided me through a tough job step by step & Got the job done on time and well done! Thanks to the owner, the office staff and the hard working crew!
Thank you so much Mr. Yeargin. It means so much to us to get a review such as this. You've been a pleasure to work with. We wish you the very best. Take care! -Tammy
Michael, Ivan, Lisa, Tammy, and team were the most helpful group of people as I was trying to investigate air quality issues in my town house. They try to be holistic in their approach and are willing to put in the time to collect all the information needed. The team seemed earnest in trying to help. I am very appreciative of the work they did for me. I would recommend Indoor Air Quality Services if you are looking for partners to help figure out air quality issues within your home. They tell you upfront if you need to seek out other companies for areas of expertise that they do not handle. In my case, the air quality issues stemmed from only one return for the HVAC system in the whole house, which led to air quality and circulation suffering in the second floor. The team did some research and suggested relevant companies who could help me figure out the correct solution.
Hi Marie. Thank you so much. Your review is very kind. I'm so glad we were able to be helpful to you. Take care. -Tammy
Air Quality Servicies is such a professional company. My daughter and I have been having health issues in our apartment. We have been dealing with this for 2 years. The management of this building brushed off our complaints. Finally when we were having some breathing difficulties along with other issues, they brought their vendors in to see if their attempts at cleaning our vents and carpets would help. Very low tier venders. When dealing with health issues it is scary. I then turned to Air Quality for their expertise. They are thorough and reliable.
- Services: Mold inspection
We really appreciate your review Margie. We wish you the best. -Tammy
Tammy was very helpful in explaining the report
Thank you for your kind review. Take care! -Tammy
Business details
- Address: 3355 Lenox Rd NE #750, Atlanta, GA 30326
- Phone: (770) 363-2670
- Website: iaqanswers.com
- Service area: Atlanta, GA