Google reviews rate Infinite Pest Solutions 4.9 out of 5 based on 507 entries, with the owner responding to 99% of feedback. Customers frequently praise technicians for punctuality, thorough inspections, and clear communication regarding pricing and treatment plans. Services include spider, ant, and flea control. However, low-star reviews criticize the company for enforcing annual contracts with cancellation fees, failing to show up for scheduled appointments, and difficulty reaching staff by phone.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Always great service!
Thank you for your kind words, John. We're delighted to hear that you appreciate our thorough and professional service. Your satisfaction is our priority, and we’re glad to have met your expectations!
I’m impressed with the thoroughness of Adrian’s inspection and treatment. He was professional and courteous.
Thank you for your fantastic feedback, Ray! We're delighted to hear that you were impressed with Adrian's thoroughness and professionalism during your inspection and treatment. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
We had such a great experience with Jonathan! He was professional, friendly, knowledgeable, and genuinely took the time to make sure all of our questions were answered. He was thorough with his work, explained everything clearly, and made us feel completely comfortable and confident that our pest control needs were being taken care of. He is an absolute asset to the company! 10/10 service from Jonathan ⭐️⭐️⭐️⭐️⭐️ Definitely would recommend Infinite Pest Solutions !!
Thank you for your fantastic review, Jasmine! We're delighted to hear about your great experience with Jonathan. His professionalism and knowledge truly make a difference, and it's wonderful to know he made you feel comfortable and confident throughout the process. We appreciate your recommendation and your kind words about our team!
In April my husband and I decided to try a new pest control company and after chatting with them we asked them to come back in two days so I could cancel my other pest control company and decide which of Infinites services would be best for us. The "knockers" asked me to sign a form saying this was how I could lock in my price and they would come back two days later. After signing the second form for mosquitoes services I realized what I was signing was actually a contract and when I brought it up to them, they acted like It was nothing. They ensured me I could cancel my contract within three days after the first service so I decided to see it through anyways. The "knockers" sold me originally to use them because they told me they could get rid of my spiders egg areas around my door. I listened but when the guy came two days later he never touched or removed those eggs. After waiting the weekend, they did get someone to my home the next day but that person told me the "knockers" should have never told me that as they cannot guarantee they can remove spider eggs and it wasn't really a service. This was the SOLE REASON I considered changing companies. The guy who came out did what he could and I called the manager immediately. After two days of waiting for a call I finally called again and the Manager tried to assist me the best he could and sent a new contract as the people I originally spoke to signed me up for more services than I wanted. It's been three weeks and I am finding ant hills on my pavers as well as spiders in my daughter's room. So I do not believe their "spray" works and I have stayed with my original company that I have had for 2 years. I am giving them two stars but the second exterminator to come out was very knowledgable and the manager did try to help. I am very disappointed and feel like I have wasted $150.
Hello Sarah! I want to thank you for your honest feedback, it is valuable for us to see how we can improve. I have reviewed your account - I do want to clarify a couple of things. First, I see notes that you asked us to remove all of the spiderwebs from trees and shrubs, not just the house. I also see that we spent over an hour and a half trying to remove the spiderwebs and egg sacs from the exterior of the house. Sometimes, it is necessary to use a pressure washer to remove that. We certainly cannot guarantee that you will never have a spider or egg sac anywhere on the house. What we do guarantee: In our Advanced Spider Service, we will guarantee the spiderwebs inside of enclosed areas like lanais or pool cages. We will also guarantee the webs for screened in porches around the house as well. If you see webs in those areas in between services, we will come back to remove them. I also want to note that we did tell you explicitly that while there can be a very fast knockdown, it takes 21 days for the products to take full effect. Despite us explaining that to you, you called in after just 3 days, upset that the spiders hadn't all disappeared. We sent someone the next day, and we did everything we possible could to remove those items, but we are not a pressure washing company, and we could not get them all down.
Above and beyond Customer Service and our technician, Rodolfo was friendly and Very Knowledgeable! I highly recommend this company!
Thank you for your wonderful feedback, Kim! It's great to hear that Rodolfo provided you with friendly and knowledgeable service. We truly appreciate your recommendation and are glad to have met your expectations!
Prompt and professional service. Doug is very sincere and polite!
Thank you for the wonderful review! We're glad to hear you appreciated the prompt and professional service. It’s great to know that Doug made a positive impression with his sincerity and politeness. Your feedback means a lot to us!
Rodolfo is great! Very knowledgeable and helpful. Highly recommend Infinite Pest Solutions.
Thank you for the fantastic review! It’s wonderful to hear that Rodolfo made such a positive impression with his knowledge and helpfulness. We truly appreciate your recommendation!
Lore in the office is fantastic! She is highly efficient in accommodating your scheduling and billing.
Thank you for your wonderful feedback, Craig! It's great to hear our office staff made such a positive impression with efficiency and support. We appreciate you taking the time to share your experience!
Adrian was friendly, professional and patient with our questions and did a very thorough job on the services we requested.
Thank you for your wonderful review, Don! It's great to hear that Adrian provided you with friendly and professional service while addressing all your questions. We appreciate your feedback and are glad you were satisfied with the thoroughness of the job. Your support means a lot to us!
They came to my door and talked about their service. I told them I already have a pest service but let me try yours and will decide if I wanna get it or not. They said okay and scheduled one service with them. After the service I called my current pest service company and got more details and decided to stay with mine and did not call Infinite Pest solutions. I noticed that I was charged this month an gave them a call to cancel it. They said if I cancel the first service I got was $249 but I got it for only $100. If I cancel it they will charge that difference,$149 and they will also not refund $60 monthly charge. They are lying at the door to just schedule the first service then they charge all those fees. They are all SCAMMERS. Also Maria on the phone was not helpful and rude.
I checked your account. We had you sign a service agreement showing that we gave you a $150 discount to sign up for a complete year of service. I also see that we had our technician fill out a new customer checklist, going over the entire service expectations and pricing. In addition to that, Maria also spoke with you. You told Maria that it was "too hot outside to remember anything." This is clearly a situation where we did everything we could to explain things to you.