Google reviewers rate Infirmary Therapy Services 4.9 out of 5 based on 117 reviews, with the owner replying to only 1% of feedback. Patients frequently highlight the clean facilities, new equipment, and professional staff who communicate treatment plans clearly. Recurring themes include punctual appointments, personalized care for post-surgical recovery, and a supportive environment that encourages patient progress. No consistent pattern of criticism appears in the provided low-star excerpts.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
The Therapist here really seem to truely care about my physical wellbeing and if I get better. This really makes a difference. I am not just speaking about my two Therapist, my husband due to a car wreck has to go to physical therapy here too, and he feels the same way. So thank you Infirmary Therapy Service- Saraland!!!
The staff is friendly and professional and the clinic is open spaces to accommodating many patients. Lots of windows for rays of sunlight blessings. Enjoyed my session today with William Stone. He showed me some good leg and lower back stretches, and gave a good tip on how to rid leg cramps. Very much appreciated.
Hi William, Thank you for sharing your positive experience with us. It's wonderful to hear that you enjoyed your session with William Stone and found the stretches and tips helpful. We're delighted that our friendly and professional staff, along with the clinic's open and sunny environment, contributed to your satisfaction. Your feedback is greatly appreciated. Best regards, The Infirmary Therapy Services Team
Amiee Maxwell is a phenomenal physical therapist! She cares deeply about her patients! I have been to several therapists before and she is absolutely the best! Paul
This therapy room is huge! All the equipment is new, and the areas are always clean. My therapist is Mckenzie and she really puts me thru my paces! I highly recommend that if u need therapy this is the place to go!
Had a wonderful experience the therapists are very professional patient kind I really appreciate them and may God bless them thank you for everything ♥️
PT person that helped me was excellent. She not only knew what she was doing she took excellent care to make the experience enjoyable.
Very attentive staff and helpful. Explained each step thoroughly.
I always enjoy getting to come to PT with this group of therapists. I see Amiee and she has always known just how hard to push me and has never been afraid to tell me to slow down when I’ve pushed too hard or done too much. I recommend this group to anyone nearby when they need a physical therapist.
I had an appointment with Jessica Dearing, PT. She was so friendly, knowledgeable and professional. She took her time explaining everything in detail and answered any questions I had. I learned so much about my body. They called me back right away and the appointment never felt rushed. Excellent service.
The staff was awesome. I was coming in right after a surgery. The staff was very gentle and caring with me, but they would do whatever was necessary to get me back to where I needed to be. Hard work gets the best results. This staff believes that and help you to obtain that!