Customers praise InMotion Plumbing and Heating for punctuality, clear communication, and fair pricing across services like water heater replacement, boiler installation, and general repairs. Reviewers highlight the team's responsiveness, professional conduct, and ability to leave work areas clean, noting that they accommodate scheduling needs and explain issues clearly. With a perfect five-star rating from thirty-nine reviews, the business maintains a strong reputation for reliability and quality workmanship in New Bedford.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Carlos and InMotion provide high-quality, skillful, honest, reliable, and reasonably priced plumbing services. Carlos became my trusted, go-to plumber and construction advisor.
Carlos was great! Responsive, on time, and friendly. We will continue using their service. I would absolutely recommend Carlos and his crew.
Running a small business means wearing too many hats, so this review has taken longer than it should have…. Recommending this business is an understatement! InMOTION is the kind of company that reminds you why supporting small and local businesses matters. What stood out to me was not simply the work they do, but the way they ABSOLUTELY CARE FOR YOU AND YOUR BUSINESS!! I truly mean that! Mr. Carlos and his SUPER team understand the challenges that come with building and running a small business. They understand that behind every business is a person who is working hard, making decisions, solving problems, and doing everything possible to keep the doors open. And they understand that. From our first interaction, I felt that InMOTION was not looking at us as “just another client.” They took the time to listen, understand what we needed, and work with us in a way that felt genuine and personal. Mr. Carlos and his team have been incredibly generous with their time, knowledge, and willingness to help. They have gone above and beyond what we initially hired them to do, and, honestly, beyond what we could ever afford. And if my business is open, it is because of businesses like this. InMOTION is one of those businesses that deserves to be supported, not only for their services, professionalism, integrity, and generosity, but also for the role they play in helping other businesses move forward. Whether your project is small or significant, I can confidently recommend Mr. Carlos and the entire InMOTION team. I am incredibly grateful for their work, their support, and the relationship we have built along the way. Their generosity, knowledge, and genuine commitment to their clients truly make a difference. Thank you, Mr. Carlos and the entire InMOTION team, for being part of our journey and for supporting The Grill Basket Express. If you are looking for a company you can trust, GIVE THEM A CALL! With gratitude and confidence, The Grill Basket Express Dartmouth/New Bedford Line
I’m very happy and impressed with their work. I live on the west coast and my mom lives in MA. Jose was extremely helpful in coordinating all of the work with me via text and phone calls. Once I was at my mom’s place, all work was done on time and with no surprises. And, they left the work area clean! Thank You!
InMotion has done a few jobs for me. The response has been always quick. They’re also very knowledgeable regarding the plumbing issues that I inquire about. The prices are fair. Will use them again for sure,
Carlos really helped me get thru my home build. Was struggling to find someone with fair price who could start my job in reasonable time frame. He and his Son did a great job and knocked it right out and did a really nice boiler install.
inmotion plumbing came to fix my water heater very fast. they replaced the water heater in a short amount of time and since then the water heater has been working very well.
I Usually don’t do reviews but this plumbing company Came out did a great job. I was very content and happy with their work. I will call them back to do more work in my house and my business.
Carlos installed a new circulating pump with piping for our hot water tank suppled by our steam boiler. There are few plumbing & heating specialists we’d trust for our steam system. Carlos is capable, honest, trustworthy, and punctual. And, he’s a man of his word.
Excellent service