iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 86 chiropractorsiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★207 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Innate Chiropractic Healing Arts Center at a glance
Google reviewers rate Innate Chiropractic Healing Arts Center five stars from two hundred and seven reviews, with the owner replying to all comments. Patients describe gentle, non-forceful adjustments that address neck, back, and sciatica pain, noting improvements in posture, sleep, and mobility. The office is characterized as welcoming and efficient, with staff praised for their communication and personalized care. Long-term loyalty is common, with many citing decades of service and reduced tension or pain after visits. No recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 207 reviews (99% five-star).
Reviews on this page: 207 Google reviews (185 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 28, 2026.
Service: Chiropractor serving Houston, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other chiropractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyChiropractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Innate Chiropractic Healing Arts Center: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Innate Chiropractic Healing Arts Center: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Innate Chiropractic Healing Arts Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 49.–
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Bar = this company · dark tick = category median.
Star ratings
207 Google reviews we collected
5.0of 5
5 stars20599%
4 stars21%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 185 written reviews
99%praise
Praise15899%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6038%
Would recommend4126%
Quality & results2214%
Speed & response149%
Communication106%
Honesty & trust74%
Price & value64%
What customers talk about
We read 185 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is so knowledgeable and to be able to speak to someone who you can relate to gave me all the hope I needed.”
“Innate Chiropractic is always a place I will recommend!”
“Jacky does a wonderful job and her staff is very caring as well.”
“The office is peaceful and efficient while your care is personalized and effective.”
“Their initial exam is so thorough and they explain everything to you so their plan is crystal clear.”
“I was immediately drawn to her genuine passion for everyone she comes in contact with.”
“I live about 40 miles away, so it is a bit of a drive but definitely worth it.”
People customers mention
Jackie131 reviews
Alyssa15 reviews
Marie5 reviews
Care5 reviews
Selena3 reviews
Rachel3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJessica5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I cannot say enough great things about Dr. Jackie & Selena. I knew from the moment I spoke with Selena on the phone they were put in my life for a reason. She is so knowledgeable and to be able to speak to someone who you can relate to gave me all the hope I needed. The office is warm & welcoming and Dr.Jackie…
SSara6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Love it here! I’m greeted each visit by the wonderful Ms. Selena and her sunbeam of a smile. She’s always a joy to see and talk with. Dr. Jackie’s healing hands are literal miracle workers- I leave each session feeling relaxed and full of life. I cannot thank these two enough for their endless patience and flexibility when it comes to my hectic schedule!
MMindy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I’ve been going here for almost 20 years. I keep going back and will continue to do so. She helped me get rid of pain many times….now it’s preventing pain. ❤️
KKate13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I loved everything about my first visit. Jackie's attentiveness, her approach and how she does her assessments. I know I'm in good hands.
MMariaLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
As an update, I just drove 4 hours up and 4 hours back to a special event this weekend and my sciatica was a non-issue- I didn't even think about it until after! My neck pain is probably reduced by 90% and my posture is better as well. I feel taller and my sleep is increasingly restful. Every time I leave Dr.…
SSharonLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Dr. Jacky does a wonderful job and her staff is very caring as well. I would recommend them highly.
I cannot say enough great things about Dr. Jackie & Selena. I knew from the moment I spoke with Selena on the phone they were put in my life for a reason. She is so knowledgeable and to be able to speak to someone who you can relate to gave me all the hope I needed. The office is warm & welcoming and Dr.Jackie genuinely cares and wants to help. I have never had so much support and given so much knowledge and information. Dr.Jackie is patient, kind and supportive, Selena as well. I can’t thank them enough for everything they have done for me and I look forward to continue working with them when the time is right for me. I’ve never felt more supported and seen . They are truly amazing people.
S
Sara Zandonatti6 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Love it here! I’m greeted each visit by the wonderful Ms. Selena and her sunbeam of a smile. She’s always a joy to see and talk with. Dr. Jackie’s healing hands are literal miracle workers- I leave each session feeling relaxed and full of life. I cannot thank these two enough for their endless patience and flexibility when it comes to my hectic schedule!
Response from the owner · a month ago
Thank you so much for this beautiful review! 💙 We love having you as part of our Innate family. Selena truly is a sunbeam, and I know this will make her smile! It means so much to hear how relaxed and full of life you feel after your visits. We’re grateful for your trust in us and always happy to work with your busy schedule so you can continue making your care a priority. Thank you for allowing us to be part of your journey! Hugs, Dr. Jackie & Selena
M
Mindy Gronauer2 reviewsiTotal number of Google reviews Mindy has written across all businesses on Google Maps, not just this one.
I’ve been going here for almost 20 years. I keep going back and will continue to do so. She helped me get rid of pain many times….now it’s preventing pain. ❤️
Response from the owner · 3 months ago
Mindy, thank you from the bottom of my heart. ❤️ It's hard to believe we've been on this journey together for nearly 20 years! Watching your focus evolve from getting out of pain to proactively protecting your health is exactly what lifelong wellness is all about. Thank you for your trust, loyalty, and friendship over the years. It has truly been an honor to care for you, and I look forward to many more healthy years ahead. Sincerely, Dr. Jackie
P
Puddin Nolen5 reviewsiTotal number of Google reviews Puddin has written across all businesses on Google Maps, not just this one.
Puddin, I love this. Simple and powerful.
Thank you for trusting us with your care and for continuing to come in and do the work. “Always feel better” is exactly what we want you to experience, and even more importantly, continue to build on over time.
We appreciate you being part of our community.
With appreciation,
Dr. Jackie
K
Kate Marshall13 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
I loved everything about my first visit. Jackie's attentiveness, her approach and how she does her assessments. I know I'm in good hands.
Response from the owner · 3 months ago
Hi Kate, thank you so much for your kind words! ❤️ It was truly a pleasure meeting you. I’m grateful you felt heard and cared for during your first visit—that’s so important to me. I’m honored you’ve entrusted me with your health, and I’m looking forward to walking alongside you as your body heals and reaches your goals. Welcome to the Innate family! 💙💚 – Dr. Jackie
M
Maria pedenLocal Guide · 21 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
As an update, I just drove 4 hours up and 4 hours back to a special event this weekend and my sciatica was a non-issue- I didn't even think about it until after! My neck pain is probably reduced by 90% and my posture is better as well. I feel taller and my sleep is increasingly restful. Every time I leave Dr. Jackie's office, I feel better. Between the amazing and beautiful front desk associate and scheduler, Selena, to Dr. Jackie herself (she really does look like a rock star), every single visit is healing in one way or the other.
Response from the owner · 6 months ago
Maria, thank you so much for this beautiful and thoughtful review.
I’m truly grateful that you followed that nudge to come in, and I’m honored that Blossom Massage connected us. It means a lot to hear that every step of your experience felt clear, professional, and beyond expectations. That is exactly what we strive for here!
I especially appreciate you sharing your experience with the gentle care. So many people are looking for a different approach, and it’s powerful to hear you describe feeling calmer, taller, and more relaxed right away. That’s your body doing what it’s designed to do when we create the right environment for it.
And I had to smile reading that you fell asleep on the roller table - that is a real sign that your body is beginning to unwind and trust the process.
Thank you as well for recognizing that there’s no pressure here. My intention is always to educate, support, and meet you exactly where you are so you can make the best decisions for your health.
I’m looking forward to continuing this journey with you, and I’m grateful for your trust and for sharing us with your husband and coworkers.
With appreciation,
Dr. Jackie
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Sharon WebbLocal Guide · 16 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Dr. Jacky does a wonderful job and her staff is very caring as well. I would recommend them highly.
Response from the owner · 7 months ago
Thank you so much for your kind words and recommendation! 💙
We truly appreciate you taking the time to share your experience. It means a lot to know you feel cared for by both Dr. Jackie and our team. We’re honored to support you on your health journey and grateful to have you as part of our Innate family! 🙌
S
Selena Vasquez3 reviewsiTotal number of Google reviews Selena has written across all businesses on Google Maps, not just this one.
I love Dr. Jackie and Mrs. Tina. They treat everyone like family, have amazing results, and truly love and care for each person they serve.
Response from the owner · 7 months ago
Thank you so much for your kind words—it truly means the world to us. At Innate Chiropractic, you’re not just a patient, you’re part of our family. We’re so grateful to be on this journey with you and honored to support you every step of the way! 🙌
G
Gisell Mejia2 reviewsiTotal number of Google reviews Gisell has written across all businesses on Google Maps, not just this one.
My experience at Innate Chiropractic has been great! Since starting care, I’ve noticed less tension in my neck. The adjustments also help tremendously when I have migraines! I’ve noticed plenty of changes in my posture that have given me more confidence in myself! Innate Chiropractic is always a place I will recommend!
Response from the owner · 9 months ago
Dear Gisell, thank you for sharing this! We’re so glad you’ve been experiencing less neck tension and support with your migraines! That kind of progress can make such a difference in daily life. Hearing that your posture has improved and that you’re feeling more confident truly makes our day as well! We appreciate you recommending Innate Chiropractic and are grateful to be part of your self-care routine.
Sincerely, Dr. Jackie & Team Innate
K
Katelyn Wagner11 reviewsiTotal number of Google reviews Katelyn has written across all businesses on Google Maps, not just this one.
Dr. Jackie is truly a chiropractor that cares! She goes above and beyond for her patients. Her treatment is unlike any other chiropractor you’ve been to and is much more effective. I had immediate results my first adjustment and was so very thankful. I would recommend Dr. Jackie to all of my friends and family in need of a chiropractor.
Response from the owner · 9 months ago
Hi Katelyn, thank you so much for your kind words and for taking the time to share your experience. It means a great deal to me that you felt cared for and supported, and I’m so happy you experienced relief so quickly. My goal is always to help the body heal gently and effectively, and I’m grateful you trusted me with your care. I truly appreciate your recommendation and look forward to continuing to support you on your wellness journey! Sincerely, Dr. Jackie 🙏
