House cleaning service · Canton, OH · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%89+23.2Value 15%98+14.9Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 17 decluttering servicesiPosition by Experts Score among all companies we track in this category. · better than 56%
5.0★★★★★19 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 19 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Innovative Clean Co. five stars based on nineteen reviews, with the owner responding to seventy-four percent of them. Clients describe the company as punctual, responsive, and detailed in residential, post-construction, and short-term rental cleaning. Common themes include fair pricing, professional communication, and thorough attention to specific areas like baseboards and kitchens. No negative feedback appears in the provided excerpts.
Google rating: 5.0 out of 5 from 19 reviews (100% five-star).
Reviews on this page: 19 Google reviews (18 with written comments).
Owner responses: the business replied to 74% of reviews.
Most recent review: December 14, 2025.
Service: Decluttering Service serving Canton, Ohio.
Data from Google, last updated October 27, 2026.
Score profile vs other decluttering services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Innovative Clean Co.Decluttering Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Innovative Clean Co.: 93/100 on this factor. Category median: 93.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Innovative Clean Co.: 89/100 on this factor. Category median: 90.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Innovative Clean Co.: 98/100 on this factor. Category median: 99.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Innovative Clean Co.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 70.–
–
Bar = this company · dark tick = category median.
Star ratings
19 Google reviews we collected
5.0of 5
5 stars19100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 18 written reviews
100%praise
Praise45100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3100%
Reasonable00%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1124%
Staff & attitude1022%
Quality & results920%
Speed & response920%
Honesty & trust37%
Price & value24%
Communication12%
What customers talk about
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Highly recommend them if you need professional, detail-oriented cleaners in Stark County and surrounding areas.”
“I’m beyond grateful for their professionalism, attention to detail, and willingness to help on such short notice.”
“Not only were they incredibly responsive and accommodating, but they did an outstanding job, every room looked spotless and truly show-ready.”
“They’re dependable, fast, and make our units ready for tenants on schedule.”
“Her pricing is competitive and she is dependable and trustworthy!”
“I like that pricing was fair with no surprises.”
“They’re always reliable and easy to work with, which makes my life a whole lot easier as a host.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
caitlin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I can’t say enough good things about this cleaning company. They came through for me at the absolute last minute when I needed my house cleaned before putting it on the market. Not only were they incredibly responsive and accommodating, but they did an outstanding job, every room looked spotless and truly…
Nancy8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Rachel is so thorough and goes above and beyond to make jobs work anytime I’ve asked for help. Her pricing is competitive and she is dependable and trustworthy!
Norlan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
As a property manager, I’ve used Innovative Clean Co. multiple times for post-construction cleaning and they always deliver top-quality results. Their team handles the mess that’s left behind after builds and remodels better than anyone else we’ve worked with. They’re dependable, fast, and make our units ready for…
Great pricePost-construction cleaning
Christian’s6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Innovative Clean Co. did a fantastic job on my house! The team was super friendly. My kitchen and bathrooms look amazing, and they even helped organize some areas I’ve been putting off. It’s such a great feeling coming home to a clean space. Definitely using them again for my regular house cleaning. Highly recommend…
Great priceGeneral housekeeping
Yazmin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I use Innovative Clean Co. for my Airbnb in Stark County, and they’ve been fantastic! Every time they clean, the place looks guest-ready, super clean, fresh, and organized. My guests even leave compliments about how clean the space is. They’re always reliable and easy to work with, which makes my life a whole lot…
Great priceDeep clean
jae3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I recently hired Innovative Clean Co. to deep clean my home in Canton, and they really impressed me. The place looked spotless, smelled amazing, and they didn’t miss a single detail and even the baseboards and window tracks! They were professional, kind, and right on time. I’ll definitely be using them again and…
I can’t say enough good things about this cleaning company. They came through for me at the absolute last minute when I needed my house cleaned before putting it on the market. Not only were they incredibly responsive and accommodating, but they did an outstanding job, every room looked spotless and truly show-ready. Their help took a huge amount of stress off my shoulders during an already hectic time. Thanks to them, the house looked its best for photos and showings. I’m beyond grateful for their professionalism, attention to detail, and willingness to help on such short notice. Highly recommend!
Nancy Platek8 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Rachel is so thorough and goes above and beyond to make jobs work anytime I’ve asked for help. Her pricing is competitive and she is dependable and trustworthy!
Norlan Lopez2 reviewsiTotal number of Google reviews Norlan has written across all businesses on Google Maps, not just this one.
As a property manager, I’ve used Innovative Clean Co. multiple times for post-construction cleaning and they always deliver top-quality results. Their team handles the mess that’s left behind after builds and remodels better than anyone else we’ve worked with. They’re dependable, fast, and make our units ready for tenants on schedule. Highly recommend them if you need professional, detail-oriented cleaners in Stark County and surrounding areas.
Price assessment: Great price
Services: Post-construction cleaning
Response from the owner · a year ago
Thank you so much Norlan! We truly value your partnership and the opportunity to handle the heavy-duty cleanups after construction. It means a lot to be your go-to team for transforming new spaces into clean, welcoming homes. We’ll always aim to exceed expectations and keep things on schedule! Serving Stark County and surrounding areas with detail-oriented care is always our goal!
Warm regards,
Rachel and the Innovative Clean Co. Team
Christian’s daily life6 reviewsiTotal number of Google reviews Christian’s has written across all businesses on Google Maps, not just this one.
Innovative Clean Co. did a fantastic job on my house! The team was super friendly. My kitchen and bathrooms look amazing, and they even helped organize some areas I’ve been putting off. It’s such a great feeling coming home to a clean space. Definitely using them again for my regular house cleaning. Highly recommend to anyone looking for quality service in the Akron area! Definitely recommending you over to the rest of my family next.
Price assessment: Great price
Services: General housekeeping
Response from the owner · a year ago
Thank you so much Christian for the wonderful review! We’re thrilled to hear you were happy with your kitchen, bathrooms, and home organization. Our team at Innovative Clean Co. always aims to deliver top-quality results with a personal touch. It means a lot that you're recommending us to your family, and we can’t wait to help keep your space feeling fresh and stress-free. Serving amazing clients like you in the Akron area is what we love most!
Warm regards,
Rachel and the Innovative Clean Co. Team
Yazmin Lopez2 reviewsiTotal number of Google reviews Yazmin has written across all businesses on Google Maps, not just this one.
I use Innovative Clean Co. for my Airbnb in Stark County, and they’ve been fantastic! Every time they clean, the place looks guest-ready, super clean, fresh, and organized. My guests even leave compliments about how clean the space is. They’re always reliable and easy to work with, which makes my life a whole lot easier as a host. Highly recommend for anyone managing short-term rentals!
Price assessment: Great price
Services: Deep clean
Response from the owner · a year ago
Thank you Yazmin for sharing your experience! We're thrilled to hear that our cleanings are making a positive impression on your guests and helping your Airbnb shine. We appreciate your trust in us to keep everything spotless and guest-ready.
Warm Regards,
Rachel and the Innovative Clean Co. Team
jae drew3 reviewsiTotal number of Google reviews jae has written across all businesses on Google Maps, not just this one.
I recently hired Innovative Clean Co. to deep clean my home in Canton, and they really impressed me. The place looked spotless, smelled amazing, and they didn’t miss a single detail and even the baseboards and window tracks! They were professional, kind, and right on time. I’ll definitely be using them again and recommending them to anyone looking for quality home cleaning services.
Response from the owner · a year ago
Thanks so much for your thoughtful review Jae! We're thrilled you noticed the extra care we take with deep cleaning details like baseboards and window tracks. Making your home feel refreshed and guest-ready is what we love to do and we are excited to work with you again soon!
Warm Regards,
Rachel and the Innovative Clean Co. Team
John1 reviewiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Thank you for John! We're glad you had a great experience with Innovative Clean Co. Providing quality service is always our top priority. We appreciate your support!
Warm Regards,
Rachel and the Innovative Clean Co. Team
S
Stephen Eberly4 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Innovative Clean Co. did an amazing job cleaning my home. Their team was professional, efficient, and left everything spotless. I love that they use eco-friendly products too. Highly recommend
Response from the owner · a year ago
Thank you so much Stephen for your wonderful feedback! We're thrilled you appreciated our eco-friendly cleaning products and spotless results. At Innovative Clean Co., we take pride in providing efficient, professional cleaning services that make your home shine. We truly value your recommendation!
Warm Regards,
Rachel and the Innovative Clean Co. Team
Andy Alayamini1 reviewiTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
I’ve been using innovative cleaning company for a few years now and they continue to impress me with their above and beyond service and attention to details. I strongly recommend them.
Response from the owner · a year ago
Thank you Andy for your continued trust in Innovative Clean Co.! We’re honored to have served you over the years and appreciate your kind words about our detailed and dependable cleaning services. Your recommendation means the world to us!
Warm Regards,
Rachel and the Innovative Clean Co. Team
B
Ben James Expo1 reviewiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Innovative did an awesome job with my project! Her attention to detail is top notch! She was respectful, kind, and extremely efficient with her time! I will definitely be contacting her for my next cleaning job!
Response from the owner · a year ago
Thank you Ben for the great feedback! We’re so glad you noticed the attention to detail and efficiency we strive for at Innovative Clean Co. It was a pleasure helping with your project, and we look forward to working with you again for your next cleaning service!
Warm Regards,
Rachel and the Innovative Clean Co. Team
