Innovative Light Designs | Landscape & Outdoor Lighting Orange County
Landscape lighting designer · Diamond Bar, CA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%80+55.4Reliability 31%76+23.4Craft & service penalty98−0.2Momentum penalty82−1.8Experts Score= 77Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#50 of 68 outdoor lighting installersiPosition by Experts Score among all companies we track in this category. · better than 27%
4.8★★★★★25 Google reviews
96%five-star reviews
4.69★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Innovative Light Designs | Landscape & Outdoor Lighting Orange County at a glance
Customers frequently describe the installation team as professional, punctual, and communicative, noting that the crew works cleanly and keeps clients informed throughout the process. Reviews highlight the quality of landscape and exterior lighting designs, with many mentioning that the owner provides free demonstrations and responds quickly to questions or minor issues. The single low-star review cites a negative pre-service email exchange regarding a client, though the reviewer did not use the company for actual services.
Google rating: 4.8 out of 5 from 25 reviews (96% five-star).
Reviews on this page: 25 Google reviews (25 with written comments, 8 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: September 7, 2026.
Service: Outdoor Lighting Installer serving Diamond Bar, California.
Data from Google, last updated November 1, 2026.
Score profile vs other outdoor lighting installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
This companyOutdoor Lighting Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Innovative Light Designs | Landscape & Outdoor Lighting Orange County: 80/100 on this factor. Category median: 94.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Innovative Light Designs | Landscape & Outdoor Lighting Orange County: 76/100 on this factor. Category median: 91.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Innovative Light Designs | Landscape & Outdoor Lighting Orange County: 98/100 on this factor. Category median: 98.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Innovative Light Designs | Landscape & Outdoor Lighting Orange County: 82/100 on this factor. Category median: 100.A
82
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 76.–
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Bar = this company · dark tick = category median.
Star ratings
25 Google reviews we collected
4.8of 5
5 stars2496%
4 stars00%
3 stars00%
2 stars00%
1 star14%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
98%praise
Praise4198%
Complaints12%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1433%
Quality & results1229%
Speed & response614%
Would recommend614%
Price & value37%
Communication12%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional and kept me informed throughout the process.”
“The products are top tier and they did a great job.”
“I found Innovative Light Designs to be highly professional and efficient in doing their work.”
“If you're looking for outdoor lighting that makes a real impact, we highly recommend Innovative Light Designs and Steve.”
“The night demo alone is worth it—you'll see exactly what you're getting before making any decisions.”
“The team was extremely conscientious and communicative.”
People customers mention
Steve6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
SSamantha1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
*This review is strictly for conversations with Steve ahead of time - we did not use him for services* I am an event planner in Los Angeles and am in the middle of planning my client's 3rd annual holiday party and we were looking for vendors in OC who can make a light tunnel. Steve replied to my team member's email…
JJim1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Repaired old ground lights by connecting them to new lights and wiring outstandingly. Great job, I’d hire them again.
Ffrank7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
What an amazing experience! The installation team of Miguel, Daniel and Angel were the best! They worked quickly and clean. Not a single cord is visible. The team was extremely conscientious and communicative. They were professional and kept me informed throughout the process.
Steve, the owner, is an artist with…
MMarc1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I found Innovative Light Designs to be highly professional and efficient in doing their work. We had a full backyard lighting system installed around our pool and our planter areas in the backyard and it looks amazing. The products are top tier and they did a great job. No delays. No surprises and Stephen was very attentive to our needs.
JJohn3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
We used Innovative Light Designs to upgrade and repair our exterior lighting. Steve and his team were thorough, detailed and meticulous in their work. They were collaborative in going through the changes and coming up with good ideas for us. They followed through on all their commitments and did a great job. Our…
CCatherine5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I can’t say enough about this incredible lighting company. Steven and crew were amazing. From consultation to design to installation. Steven has a God given talent for lighting design. His crew was professional, courteous and a pleasure to implement the lighting in my backyard. You have found the best lighting company …. Look no further.
*This review is strictly for conversations with Steve ahead of time - we did not use him for services* I am an event planner in Los Angeles and am in the middle of planning my client's 3rd annual holiday party and we were looking for vendors in OC who can make a light tunnel. Steve replied to my team member's email with extreme judgment towards my client, saying he looked at houses on her street and it doesn't look like any of the houses can afford what we want. See the screenshot for verbatim. Little did he know, she didn't even have a budget for this event. Very rude and unprofessional.
Response from the owner · a month ago
Hello - I apologize, you never reached out to our company (Innovative Light Designs) for help with a project. We are going to attempt to have this review removed. Please check your records.
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Jim Fox1 reviewiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Repaired old ground lights by connecting them to new lights and wiring outstandingly. Great job, I’d hire them again.
Response from the owner · 7 months ago
Thank you, Jim, for your wonderful feedback! We're thrilled to hear you were pleased with the connection of your ground lights and new wiring. Your satisfaction motivates us to continue delivering top-notch service. We look forward to working with you again!
F
frank licata7 reviewsiTotal number of Google reviews frank has written across all businesses on Google Maps, not just this one.
What an amazing experience! The installation team of Miguel, Daniel and Angel were the best! They worked quickly and clean. Not a single cord is visible. The team was extremely conscientious and communicative. They were professional and kept me informed throughout the process.
Steve, the owner, is an artist with great ideas to make you home Extraordinary. He and Nancy were a pleasure to work with.
Thank you, Frank and Christina
M
Marc Altieri1 reviewiTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
I found Innovative Light Designs to be highly professional and efficient in doing their work. We had a full backyard lighting system installed around our pool and our planter areas in the backyard and it looks amazing. The products are top tier and they did a great job. No delays. No surprises and Stephen was very attentive to our needs.
Response from the owner · 8 months ago
Thank you, Marc, for your outstanding review! We’re thrilled to hear that you loved the backyard lighting around your pool and planters. Your satisfaction is our priority, and we appreciate your kind words about our team's professionalism.
J
John Phelan3 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
We used Innovative Light Designs to upgrade and repair our exterior lighting. Steve and his team were thorough, detailed and meticulous in their work. They were collaborative in going through the changes and coming up with good ideas for us. They followed through on all their commitments and did a great job. Our house looks so much better now. I have recommended them several times.
Response from the owner · 8 months ago
Thank you, John, for your wonderful feedback! We're thrilled to hear that you loved the meticulous work and collaboration from our team. Your recommendations mean a lot to us. Enjoy your beautifully upgraded lighting!
C
Catherine Fluck5 reviewsiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
I can’t say enough about this incredible lighting company. Steven and crew were amazing. From consultation to design to installation. Steven has a God given talent for lighting design. His crew was professional, courteous and a pleasure to implement the lighting in my backyard. You have found the best lighting company …. Look no further.
Response from the owner · 8 months ago
Thank you, Catherine, for your outstanding review! We're thrilled to hear that Steven and our team exceeded your expectations in every aspect. Your backyard deserves the best, and we're glad to have brought your vision to life.
A
Antoinette Naddour9 reviewsiTotal number of Google reviews Antoinette has written across all businesses on Google Maps, not just this one.
I love their professionalism and follow up. They offered me several options and truly upgraded the aesthetic of my home.
Response from the owner · Edited 7 months ago
Thank you, Antoinette, for your wonderful feedback! We're thrilled to hear that our professionalism and diverse options elevated your home's aesthetic. It's our pleasure to help bring your vision to life!
C
Candice BlairLocal Guide · 19 reviewsiTotal number of Google reviews Candice has written across all businesses on Google Maps, not just this one.
Thank you, Stephen and innovative light designs for making our yard look even better! I didn’t realize how gorgeous Outdoor Lighting can make a yard look at night. The Aesthetics and additional safety it brings is a no-brainer for any yard. We are very happy with your teams, work and attention to detail and all of the follow-through. Thank you for fixing some of our lights that were not working from the past. We recommend your company without hesitation.
Response from the owner · 8 months ago
Thank you, Candice, for your wonderful feedback! We're thrilled to hear how much you love the transformation of your yard. Your satisfaction is our priority, and we appreciate your recommendation. Enjoy your beautifully illuminated space!
E
Edu Duque1 reviewiTotal number of Google reviews Edu has written across all businesses on Google Maps, not just this one.
We hired Innovative Light Designs to install landscape lighting along the 400-foot front wall of our apartment complex (Tres Vidas Apartments in Westminster), and we couldn't be happier with the results!
Steve, their designer, went above and beyond from the very beginning. What really set them apart was his offer to do a night demonstration—actually showing us the lighting potential on our wall before we committed. That hands-on approach gave us complete confidence in moving forward, and we're so glad we did.
The installation process was smooth, professional, and hassle-free. The final result is absolutely gorgeous and has completely transformed the curb appeal of our property. The lighting highlights the new landscaping beautifully and creates such an elegant, welcoming atmosphere for our residents and visitors.
If you're looking for outdoor lighting that makes a real impact, we highly recommend Innovative Light Designs and Steve. The night demo alone is worth it—you'll see exactly what you're getting before making any decisions. Exceptional work!
Response from the owner · 8 months ago
Thank you, Edu, for your outstanding review! We're thrilled to hear that Steve's night demonstration and our installation transformed the curb appeal of Tres Vidas Apartments. Your satisfaction means everything to us!
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Peter GrantLocal Guide · 19 reviewsiTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
HIGHLY RECOMMEND - BRILLIANT ADDITION TO OUR HOME - EXCELLENT VALUE AND SERVICE. We met Steve at a fundraiser for a charity we both support (always a good sign, right!) shortly after we remodeled our home. Steve's design and the Innovative Light Designs team's top-notch install took our home to the next level. As you can see from the photos, we now have amazing evening and night time curb appeal thanks to Steve, and our porch (where we spend lots of time entertaining) has great adjustable lighting. We were so impressed with the work, that we had Innovative Light Designs out a second time to tie existing lighting on a backyard water feature into the control system they installed. Everything can be controlled from your phone and Steve comes out every year to check and adjust the system. I can't recommend them highly enough! The cost, which is very reasonable, is worth every penny and I'm sure added way more value to our home than we spent.
Response from the owner · 9 months ago
Thank you, Peter, for your wonderful feedback! It's fantastic to hear how our design and installation have enhanced your home’s appeal and functionality. We appreciate your trust in us for both projects and look forward to serving you again!
