Google reviewers rate Insight Pest Control 4.9 out of 5 based on 2762 reviews, noting the owner replies to 98% of feedback. Customers frequently praise technicians for punctuality, friendly communication, and thorough explanations during treatments for ants, rodents, and spiders. Recurring complaints involve missed appointments where no technician arrived, incomplete coverage of property areas, and persistent pest issues that required repeated visits despite previous treatments.
Google rating: 4.9 out of 5 from 2,762 reviews (96% five-star).
Reviews on this page: 2,762 Google reviews (1,987 with written comments, 11 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 24, 2026.
Service: Ant Exterminator serving Seattle, Washington.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
2,762 reviews on Google
5★2,656
4★70
3★9
2★7
1★20
Reviews from Google, shown as published (original wording, unedited).
HN
Hillary Nicholas5 reviews
★★★★★
Mark patiently and thoughtfully checked through our home once again to make sure the rodents stay out of our home. We appreciate his support to help our home stay pest free!
Response from the owner · 4 weeks ago
Thank you for your wonderful review! We're delighted to hear that Mark provided such attentive service while ensuring your home remains pest-free. Your appreciation for his thoroughness means a lot to us. We're here to help whenever you need us!
The Team at Insight
(425)-223-3516
Gabriel was an excellent technician for my home! We have been dealing with German cockroaches and he was so helpful in not only treating the house efficiently but also in explaining the entire process and what to look out for. He had a pleasant and calm demeanor which was so appreciated in this stressful situation as I’ve never had to hire pest control before. I was interested in Insight specifically due to the number of positive reviews and I feel confident in adding one more!
Price assessment: Great price
Pest type: Cockroaches
Response from the owner · 2 days ago
Thank you for your fantastic review! We're delighted to hear that Gabriel provided excellent service and made the process easier for you. It's great to know that his calm demeanor helped alleviate some of the stress. Your confidence in us is truly appreciated, and we're glad to add your positive feedback to our collection!
The Team at Insight
(425)-223-3516
I have called them for pest control and showed them spider web and spider moving inside house. Technician sprayed some Chemical around and inside house and I see spider and web at same place on the wall inside house. During the process I called it multiple times and their answer was we do not spray there and they did not even bother to remove those.
Update: I appreciate the company for following up on my concerns. After my initial review, the company sent a manager who took the time to explain the entire process in detail and ensure that everything was redone correctly.
I appreciate the manager’s professionalism, patience, and effort in addressing the issues and making things right. It was good to see the company take my feedback seriously and work toward resolving the problem.
Thank you for taking the time to address my concerns and improve my experience.
Price assessment: Reasonable price
Price: $200+
Services: Rodent extermination, Spider extermination, Ant extermination
Pest type: Ants, Spiders
Response from the owner · a week ago
Thank you for sharing your experience, Krishna. We're glad to hear that our manager was able to follow up and clarify the process for you. It’s important to us to ensure our customers feel heard and that their concerns are addressed. Your feedback helps us improve, and we're grateful for your understanding. If there's anything else we can assist you with, feel free to reach out!
The Team at Insight
(425)-223-3516
Thank you for the fantastic rating, Robin! We're glad to hear you found our team friendly and knowledgeable. Your feedback is appreciated and motivates us to keep delivering great service.
The Team at Insight
(425)-223-3516
Colby is always very helpful and thoughtful, always appreciate his support dealing with our issues with rodents outside and ants inside the house.
Services: Rodent extermination
Pest type: Other
Response from the owner · 2 weeks ago
Thank you for your kind words! It's great to hear that Colby has been so helpful and thoughtful in addressing your pest concerns. We appreciate your feedback and are glad to support you with any issues you may have.
The Team at Insight
(425)-223-3516
Thank you for the great rating, John! We're pleased to hear that you found our service successful. Your satisfaction means a lot to us!
The Team at Insight
(425)-223-3516
As always Devin did an outstanding job! Above and beyond in his application, professionalism, and friendliness. You should be grateful of having him as an employee.😀
Pest type: Spiders
Response from the owner · 2 weeks ago
Thank you for your wonderful feedback! It's fantastic to hear that Devin made such a positive impression with his professionalism and friendly approach. We truly appreciate your recognition of his hard work and dedication. Your support means a lot to us!
The Team at Insight
(425)-223-3516
Friendly technician and thorough explanation of service performed
Services: Rodent extermination, Ant extermination
Response from the owner · 2 weeks ago
Thank you for your fantastic feedback! We're so glad to hear that you had a positive experience with our technician and appreciated the thorough explanation of the service. Your satisfaction is important to us, and we’re always here to help.
The Team at Insight
(425)-223-3516
Thank you for your kind words! We're so glad to hear that Sky provided excellent service and follow-ups. Your satisfaction is important to us!
The Team at Insight
(425)-223-3516
Services: Rodent extermination, Spider extermination, Ant extermination
Response from the owner · 2 weeks ago
Thank you for the fantastic review, Jodi! It’s wonderful to hear that Heather made such a positive impression. We appreciate your support and hope you continue to enjoy our services!
The Team at Insight
(425)-223-3516
