Google reviewers rate Insight Pest Control 4.9 out of 5 based on 5399 reviews, noting the owner responds to 96% of feedback. Customers frequently praise technicians for punctuality, thoroughness, and effective resolution of pests like ants, wasps, and rodents. However, some low-star reviews criticize the company for requiring long-term contracts, charging high cancellation fees, ignoring no-solicitation signs, and failing to resolve ongoing infestations despite monthly payments.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Was approach by a very nice salesperson at our door. Was verbally told we could cancel anytime. We in fact could not. The communication for visits was good. The actual benefits of it were not noticeable. For over $100 a month. To not see results. Then was charged over $370 to cancel. Would recommend ANY OTHER COMPANY. Not this one.
Erick is very thorough and informative. I appreciate your service! Thank you.
Thank you for your kind words, Rhonda! We're delighted to hear that Erick provided thorough and informative service. Your appreciation means a lot to us! The Team at Insight (503)-912-5770
Thanks for doing it. Good job.
Thank you for the positive feedback! We're glad to hear you were satisfied with the service. Your support means a lot to us! The Team at Insight (503)-912-5770
John has provided the service to our house for a while, and has always done a great job. His attention to detail and knowledge of past issues has been very valuable in keeping our property well maintained from pest issues.
Thank you for your kind words, Tom! It's wonderful to hear that John has consistently provided you with great service and valuable insights for your property. We appreciate your feedback and are glad to know you're satisfied with our team's efforts. The Team at Insight (503)-912-5770
Great customer service and communication.
Thank you for your positive feedback, Marcia! We're delighted to hear that you appreciated our customer service and communication. Your satisfaction is important to us, and we’re glad we could meet your expectations. The Team at Insight (503)-912-5770
Connor worked his butt off and here’s the proof to show!
Thank you for your fantastic review, Nancy! It’s wonderful to hear that Connor made such a positive impact during your service. We appreciate your recognition of his hard work! The Team at Insight (503)-912-5770
Bryce was friendly, courteous and efficient .
Thank you for your kind words, Cindy! We're delighted to hear that Bryce provided you with friendly, courteous, and efficient service. Your feedback means a lot to us! The Team at Insight (503)-912-5770
Always great and professional
Thank you for your kind words, Cat! We’re delighted to hear that you consistently find our service to be great and professional. Your feedback is truly appreciated! The Team at Insight (503)-912-5770
Chris was great ! He got started right away , and kept busy.
Thank you for the kind words! We're delighted to hear that Chris provided you with prompt and efficient service. Your satisfaction is important to us, and we appreciate your feedback. The Team at Insight (503)-912-5770
They have solved a terrible long time problem with ants, spiders and their webs, lawn knats, and a troublesome pack rat. Thank you!
Thank you for your kind words, James! We’re delighted to hear that our team was able to address your pest issues effectively. It's great to know that you’re enjoying a pest-free environment now. If you have any other concerns in the future, feel free to reach out! The Team at Insight (503)-912-5770