Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts
Google reviewers rate Integrated Computer Services five stars based on 215 reviews, highlighting responsive managed IT support and cybersecurity services. Customers frequently cite quick resolution times, clear communication, and professional handling of computer, email, and network issues. The business maintains a high satisfaction level with prompt emergency response and thorough technical assistance, though one low-star review provides no specific details regarding the cause of dissatisfaction.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 198 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“ICS is a great company to work with very responsive.”
“I just worked with Jordan in particular and he was incredibly kind, helpful, and knowledgeable.”
“I received outstanding service from ICS, and particularly from Jordan Urmaza.”
“I highly recommend working with these two for reliable tech support!”
“We have been working with them for a while now and have always been helpful and reliable when needed.”
“Once I had Jordan on the phone, without hesitation he walked me through the process of how to resolve the issue.”
“Their prices are very reasonable and we very much appreciate the help we've received with compliance and cybersecurity.”
praise complaint · found by our text analysis, Google review wording unchanged.
My office uses ICS and they're always great! I just worked with Jordan in particular and he was incredibly kind, helpful, and knowledgeable.
Had great customer service, very effective to my computer problems from Jordan, fixed my computer pronto with no issues
Really helpful and attentive Jordan consistently checks in
I received outstanding service from ICS, and particularly from Jordan Urmaza. I called in with a technical issue that had presented significant challenges more than once. Once I had Jordan on the phone, without hesitation he walked me through the process of how to resolve the issue. The solution was faster than I expected, and he went above and beyond my expectations. Highly recommend!
ICS is a great company to work with very responsive. Jordan U. was very knowledgeable and helpful in fixing my computer issue. Thank you!
We had a great experience with ICS IT Services (Glen Rock Office). Richard Crossan assisted us today and was very patient, friendly, and efficient. He took the time to understand the issue and got everything resolved quickly. We really appreciate his professionalism and excellent service. Thank you, Richard!
Great job by Jordan and his team helping me with some e-mail issues with my new phone. Thanks!
Great experience overall. Jordan was very helpful and provided excellent service. Would definitely recommend!
My company has been using ICS for full time IT technical support for over a decade and they’ve consistently been great to work with. Their response time on emergencies is always fast. Rich and Jordan were the best. My laptop battery died on me, and within days they had me set up with a brand new laptop, all my docs transferred over, and my apps reinstalled. Huge thanks to them for going above and beyond.
Thank you Jordan for going above and beyond!
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