Google reviewers rate Integrity Salon Spa & Organics 4.9 out of 5 based on 94 reviews, with the owner responding to 62 percent of them. Clients frequently praise the salon's clean, welcoming atmosphere, friendly staff, and fair pricing for services including cuts, color, extensions, and pedicures. Recurring themes highlight professional results, attentive communication, and a relaxing experience. A minority of negative feedback suggests that some customers experienced unexpected costs or felt the nail service quality was inconsistent compared to the hair treatments.
Google rating: 4.9 out of 5 from 94 reviews (94% five-star).
Reviews on this page: 94 Google reviews (54 with written comments, 5 with photos).
Owner responses: the business replied to 62% of reviews.
Most recent review: October 24, 2026.
Service: Spa serving Findlay, Ohio.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
94 reviews on Google
5★88
4★3
3★1
2★1
1★1
Reviews from Google, shown as published (original wording, unedited).
RL
Ruby Laing3 reviews
★★★★★
I had a wonderful experience here. As a mom of 2 I have never actually gone and gotten my hair professionally done. My birthday is coming up so I decided to treat myself and let me tell you it was worth every penny. It was so relaxing and I felt so pampered. The pricing was more than fair. My stylist was Amanda and she did a fantastic job on top of being so kind and making sure I was comfortable and relaxed every step of the way. She did my hair exactly the way I was picturing. I’m beyond happy with the end result and just so grateful I came here and chose this to be the first time getting my hair done. I highly HIGHLY recommend. 😁
Price: $100–120
Services: Shampoo & conditioning, Bang trim, Haircut, Hairstyling
I thought I had made an appt here, but showed up and it turns out I scheduled at another salon in town. But Beth was so sweet and was able to get me scheduled in with another stylist in that moment (I think her name was Ashley). She did such a WONDERFUL JOB! I tend to stray from having my hair done at a salon because I’ve never been happy with the outcome. But I can truly say I am blown away, it looks incredible.
So thank you to the ladies of Integrity who fit me in last minute (literally), did an over the top job, and were super welcoming and friendly!
Response from the owner · 4 months ago
Erica, thank you very much for your review. We were thrilled to be able to assist you with an appointment. It was our pleasure to be able to create the look you wanted. We look forward to seeing you again!
Amanda was incredible! It was my first visit, and she was able to fix a previous bad cut (not from anyone at Integrity) and shape my hair exactly how I wanted. I will definitely be back :)
Amanda at Integrity is great! She was able to bring my inspo picture to life. The entire staff was incredibly kind from the moment I walked in and I left feeling great about my hair.
Services: Hair highlighting
Response from the owner · 9 months ago
Thank you so much for trusting us with your hair. We enjoyed getting to know you and look forward to seeing you again!
The atmosphere is very nice as well as the staff! I highly suggest getting a consultation and a price quote done before using their services though. That way you can ensure that you agree with everything they are projecting because hair can be an investment. Considering my lack of experience with getting my hair done, I trusted to be guided in the right direction. Instead I was told it would be a specialty hair coloring rather than just blonde with a ghost root and over charged. Not only that, but it was blotchy and had to go in to get it fixed.
Price: $200+
Services: Hair coloring
Response from the owner · 9 months ago
Thank you for your feedback. We’d like to clarify a few details for accuracy. A full consultation was completed prior to the service, including clear starting pricing, and the service type was discussed and agreed upon. The goal was to transition from a darker brown to an all-over platinum blonde, which required a significant amount of time, foils, product, and toning. For that reason, it was correctly categorized as a specialty color service, as outlined on our website.
Our stylist stayed several hours beyond her scheduled time to ensure the service was completed thoroughly and to accommodate your desired result. A very small area where the shadow root touched the blonde was adjusted promptly, and at the time of the correction you expressed that you were happy with the final outcome.
We also want to note that this review was posted several months after the service took place. We always encourage clients to reach out directly with any concerns so we can address them immediately, as client satisfaction is very important to us.
Amanda is the best! I have always struggled with my hair, I think it’s a weird texture and a strange mix of curls and waves. I don’t have great water quality right now so my hair has been super dried out. She is always so helpful and makes me feel very comfortable. I’m not one to like short hair on myself but she did an amazing job and I feel so much more confident (now that I’ve adjusted to the initial chop😉😂)
Beth is amazing! She was so sweet and so kind to me. I am not from the area and have had trouble finding a salon and from the start at check in they all made me feel so welcome.
They're so nice and welcoming. Amazing service! I had to rebook for all my future appointments. Thank you so much!
I always look forward to my appointments at Integrity Salon. Not only does my hair look amazing every time, but the whole experience is fun and relaxing. I had a fresh color and set of extensions installed. The color match is perfect and I absolutely love my extensions. I get so many compliments after leaving the salon!
Services: Hair extensions, Hair coloring
Response from the owner · a year ago
Becky, thank you so much for your great review! We always look forward to seeing your smiling face and helping you look your best. We would love it if you would attach a photo of your gorgeous extensions!
