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INTEGRITY Skin & DermCare

Skin care clinic · Virginia Beach, VA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%93+64.4Reliability 31%89+27.4Experts Score= 92Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 20 skin care clinicsPosition by Experts Score among all companies we track in this category. · better than 79%
4.9 ★★★★★ 61 Google reviews · 24 photos
98%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
Oct 2026latest review

INTEGRITY Skin & DermCare at a glance

Reviewers highlight the clinic's clean, welcoming environment and the friendly, professional demeanor of the staff. Patients frequently note that the provider adheres to appointment times, explains procedures thoroughly, and performs services like biopsies, mole removals, and injections with minimal discomfort. While most feedback is positive, the few low-star reviews mention waiting for the provider and feeling that the consultation time was too brief.

  • Google rating: 4.9 out of 5 from 61 reviews (98% five-star).
  • Reviews on this page: 61 Google reviews (51 with written comments, 6 with photos).
  • Owner responses: the business replied to 95% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Skin Care Clinic serving Virginia Beach, Virginia.

Data from Google, last updated October 26, 2026.

Score profile vs other skin care clinics

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction93Reliability89Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 93 (median 90)Reliability: 89 (median 88)Momentum: 100 (median 100)
INTEGRITY Skin & DermCareSkin Care Clinics median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.INTEGRITY Skin & DermCare: 93/100 on this factor. Category median: 90.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.INTEGRITY Skin & DermCare: 89/100 on this factor. Category median: 88.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.INTEGRITY Skin & DermCare: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
–

Bar = this company · dark tick = category median.

Star ratings

61 Google reviews we collected

  • 5 stars6098%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 51 written reviews

  • Praise8998%
  • Complaints22%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3134%
  • Would recommend1820%
  • Quality & results1516%
  • Honesty & trust1314%
  • Communication910%
  • Speed & response44%
  • Price & value11%

What customers talk about

We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Also just like her, all her staff are very welcoming and friendly.”
  • “I recommend her Practice to anyone that has suspicious looking moles just to have a piece of mind that they were checked.”
  • “She is very thorough in examination, procedures and making you feel comfortable through it all.”
  • “I just can't get over how pleasant everyone at Integrity is.”
  • “The doctor explained everything and answered all of my questions.”
  • “They were right on time with my appointment and I was not rushed through.”
  • “It is a drive for me (45mins one way) but the experience made it worth it.”

People customers mention

  • Talens 16 reviews
  • Theresa 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I visited this location for a skin scan and Keloid injection. The office was very clean and organized. The staff was friendly and professional. The doctor was very respectful of my time as she adhered to my appointment time. I would rate my visit excellent.

Marion1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dr. Talon is great she took a mole off from under my arm no pain from needle no pain from removing mole. On my nose I had two brown spots she scrapped them off and sent them in for biopsy. One was a sunspot the other precancerous so she freezed it. Just have to keep an eye on it. I recommend her Practice to anyone…

Donald14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Service was great from start to finish. The doctor explained everything and answered all of my questions. I didn’t feel rushed or felt like she was in a rush to get me out of there. This place is Top Notch! Thank you very much. 👍🏽

Nilda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Integrity skin and dermcare is the best. The ambiancce of the clinic is the best I’ve ever been to. The dermatologist, Theresa Talens, is the best! She is very thorough in examination, procedures and making you feel comfortable through it all. Also just like her, all her staff are very welcoming and friendly. I…

JaneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The staff are very friendly and accommodating. They were right on time with my appointment and I was not rushed through. Very happy

Ric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with Theresa Talens, DNP, FNP-C. I came in anxious about a few spots, and she immediately put me at ease. She was thorough, took her time, and clearly explained everything. Thankfully, everything came back negative, which was a huge relief. The entire office staff was also kind and…

Photos

Customer reviews

4.9 ★★★★★ 61 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Michael Passmore11 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I visited this location for a skin scan and Keloid injection. The office was very clean and organized. The staff was friendly and professional. The doctor was very respectful of my time as she adhered to my appointment time. I would rate my visit excellent.

Marion Ahearn1 reviewTotal number of Google reviews Marion has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Talon is great she took a mole off from under my arm no pain from needle no pain from removing mole. On my nose I had two brown spots she scrapped them off and sent them in for biopsy. One was a sunspot the other precancerous so she freezed it. Just have to keep an eye on it. I recommend her Practice to anyone that has suspicious looking moles just to have a piece of mind that they were checked.

Donald Traynham14 reviewsTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Service was great from start to finish. The doctor explained everything and answered all of my questions. I didn’t feel rushed or felt like she was in a rush to get me out of there. This place is Top Notch! Thank you very much. 👍🏽

Berthel MooreLocal Guide · 269 reviewsTotal number of Google reviews Berthel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice and friendly staff

Response from the owner · 2 weeks ago

Thank you, Berthel, for leaving a 5 star review. We look forward to seeing you soon on your follow up visit!

Nilda Harrell1 reviewTotal number of Google reviews Nilda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Integrity skin and dermcare is the best. The ambiancce of the clinic is the best I’ve ever been to. The dermatologist, Theresa Talens, is the best! She is very thorough in examination, procedures and making you feel comfortable through it all. Also just like her, all her staff are very welcoming and friendly. I will continue to go to her with my skin problems and I highly recommend her. 👍👍👍👍👍👍

Response from the owner · 2 weeks ago

Thank you, Nilda, for your kind words and recommendation! We’re so glad you felt comfortable and welcomed by our team - as we are very mindful of the care and attention our patients deserve. Creating a warm environment where you feel cared for is very intentional from the moment you walk in the door. It truly means the world to us you chose INTEGRITY Skin & DermCare! It was such a pleasure to take care of you and your husband. Please tell him we all said hello!☺️

Jasmine Destine3 reviewsTotal number of Google reviews Jasmine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Due to the great reviews, I called this place and scheduled a same-day appointment but had a disappointing experience. I can give credit to the front desk staff, who were kind and welcoming. However, overall, I arrived on time, completed paperwork, and waited 20-30 minutes for the provider. When she finally entered the room, the appointment legitimately lasted only about 5 minutes. I told her about my concerns and showed her my skin, but I am Black, and it seemed like she did not see what I was trying to show her on my skin. As a result, she did not perform the detailed skin assessment I expected as a new patient. At the end of the appointment, I did not receive any further information on the diagnosis she thought it was, nor a straight answer on a treatment plan. Instead, she prescribed a lotion and asked if I wanted to be seen again in a few weeks after I had used the lotion, which I agreed to. However, no one at the front desk scheduled a follow-up appointment, and I have not received any call since. Quite frankly, the visit felt like a typical urgent care visit. Additionally, I went to the pharmacy multiple times to get the prescription she supposedly sent filled, but I have not received anything, and it is not in the system at Walgreens when I have tried to call. It's been over a month now... Overall, I won't be returning to this establishment, as I did not feel seen or valued as a patient.

Response from the owner · a month ago

Thank you for sharing your feedback, Jasmine. I’m sorry you felt rushed and unheard. We value our patients and take your concerns seriously. Our system shows the prescription was accepted and verified by the pharmacy, but I’d like to look into why you haven’t been able to get it and make sure you get what you need. Please call our office so we can speak privately. I hope you’ll give us another opportunity to care for you, and we’ll use your feedback to improve.

Maricel Briones8 reviewsTotal number of Google reviews Maricel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Theresa and her team are very sweet and professional. The clinic is beautiful!

Response from the owner · a month ago

Thank you Maricel for your kind words! We’re glad you had a great experience with our team and enjoyed the clinic. We appreciate you taking the time to leave a review! ❤️

Lucia Simbulan3 reviewsTotal number of Google reviews Lucia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The doctor did a very smooth and thorough procedure! Great job!

Response from the owner · a month ago

Thank you so much for your kind review Lucia! We are very mindful of attention-to-detail, especially when it comes to skin surgery and procedures to ensure you heal your very best. We appreciate you taking the time to share your experience!

Alvin Holley6 reviewsTotal number of Google reviews Alvin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Team work and very professional

Response from the owner · a month ago

Thank you for your kind words! We’re proud of our team and appreciate you taking the time to share this. We lookin forward to caring for your skin needs and seeing you soon!

omar abueldahabLocal Guide · 24 reviewsTotal number of Google reviews omar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice & friendly & very knowledgeable

Response from the owner · a month ago

Thank you so much for your kind words! Our team appreciates you taking the time to leave a review. ☺️

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Business details