Dylan Cook1 reviewTotal number of Google reviews Dylan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlefrank was amazing
Interactive Lighting Supply
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%99+30.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 54 outdoor lighting installersPosition by Experts Score among all companies we track in this category. · better than 89%
5.0 ★★★★★ 63 Google reviews · 24 photos
97%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
63%reviews answered by the owner
Oct 2026latest review
Interactive Lighting Supply at a glance
Google reviewers rate Interactive Lighting Supply five stars based on sixty-three reviews, with the owner responding to sixty-three percent of them. Customers consistently highlight the wide selection of commercial and residential lighting, helpful and knowledgeable staff, and reliable delivery services. Recurring themes include competitive pricing, quick response times, and effective communication for both DIY and large-scale projects. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
- Google rating: 5.0 out of 5 from 63 reviews (97% five-star).
- Reviews on this page: 63 Google reviews (46 with written comments, 3 with photos).
- Owner responses: the business replied to 63% of reviews.
- Most recent review: October 23, 2026.
- Service: Outdoor Lighting Installer serving Madison Heights, Michigan.
Data from Google, last updated October 26, 2026.
Score profile vs other outdoor lighting installers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Interactive Lighting Supply: 97/100 on this factor. Category median: 94.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Interactive Lighting Supply: 99/100 on this factor. Category median: 92.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Interactive Lighting Supply: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–
Bar = this company · dark tick = category median.
Star ratings
63 Google reviews we collected
- 5 stars6197%
- 4 stars23%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 46 written reviews
- Praise57100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1730%
- Quality & results1221%
- Speed & response916%
- Honesty & trust814%
- Would recommend611%
- Communication35%
- Price & value24%
What customers talk about
We read 46 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Dayne was very helpful with everything I needed for my DIY lighting project”
“We had a great experience working with Jeff on our commercial lighting upgrades.”
“He was knowledgeable, responsive, and easy to work with throughout the entire process.”
“Great guys, honest, always have what im looking for”
“Great customer service would recommend for all your lighting needs.”
“The team is knowledgeable, easy to work with, and always extremely helpful.”
“Expert level interactions with everyone, very competitive prices on all their lighting and accessories.”
People customers mention
- Jeff 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Cody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great place and great service Fast response times as well Easy to work with and understanding
JonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Interactive has an amazing selection of material and an excellent staff that helps to supply or find exactly what you need, including discounts and rebates that are offered, the effort this company provides it's customer's is second to none, and after 43 years in the trade it's great to deal with a company that has…
Administration2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had a great experience working with Jeff on our commercial lighting upgrades. He was knowledgeable, responsive, and easy to work with throughout the entire process. Communication was excellent, everything was handled in a timely manner, and he truly knows his stuff. I would highly recommend Interactive Lighting…
JosephLocal Guide · 139 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The team at interactive lighting supply is absolutely the best they have the knowledge of skills and the parts in stock that take care of your every lighting need they also sell electrical parts.
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Just finished lighting a cold food prep area at a local grocery store. The quality of lights that we get through Interactive Lighting Supply has been good and consistent, and their delivery has been reliable and quick.
Suljo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
They have all the commercial lighting you can think of . I buy from them quite long and they are always so nice.
Photos
Customer reviews
5.0 ★★★★★ 63 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
austin mancini1 reviewTotal number of Google reviews austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, super friendly and HELPFULL!!
Colin Orourke5 reviewsTotal number of Google reviews Colin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service. Quick to always have orders prepared for me
L W3 reviewsTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat customer service. Would recommend to anyone.
Devyn Perry4 reviewsTotal number of Google reviews Devyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCould not be happier with the customer service! These guys are real genuine
Cody Ratcliffe1 reviewTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place and great service Fast response times as well Easy to work with and understanding
Liam Duncan5 reviewsTotal number of Google reviews Liam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways helpful and have what I need!
john salas8 reviewsTotal number of Google reviews john has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat customer service would recommend for all your lighting needs.
Gerald Mickel5 reviewsTotal number of Google reviews Gerald has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDayne was very helpful with everything I needed for my DIY lighting project
Zackery HendricksLocal Guide · 54 reviewsTotal number of Google reviews Zackery has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTop tier
Business details
- Address: 25153 Dequindre Rd, Madison Heights, MI 48071
- Phone: (877) 337-4324
- Website: interactivelightingsupply.com
- Service area: Madison Heights, MI