Megan McCray7 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLoved the vibe and selections! Michele was super helpful!
Interior Motives
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%80+55.4Reliability 31%70+21.5Craft & service penalty6−9.4Experts Score= 68Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#91 of 103 interior designersPosition by Experts Score among all companies we track in this category. · better than 12%
4.7 ★★★★★ 16 Google reviews · 23 photos
88%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
6.3%1–2★, last 16 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
38%reviews answered by the owner
Mar 2026latest review
Interior Motives at a glance
Customers frequently cite friendly, attentive service and strong design expertise, noting that the designer listens to client preferences and delivers detailed plans for home renovations and furniture selections. The business also offers jewelry and home decorating items. One recurring criticism involves a lack of professional follow-up after a promised contact, which resulted in a negative experience for that specific client.
- Google rating: 4.7 out of 5 from 16 reviews (88% five-star).
- Reviews on this page: 16 Google reviews (12 with written comments).
- Owner responses: the business replied to 38% of reviews.
- Most recent review: March 27, 2026.
- Service: Interior Designer serving Hilton Head Island, South Carolina.
Data from Google, last updated October 25, 2026.
Score profile vs other interior designers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Interior Motives: 80/100 on this factor. Category median: 95.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Interior Motives: 70/100 on this factor. Category median: 96.B
70
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Interior Motives: 6/100 on this factor. Category median: 96.F
6
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Interior Motives: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
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Bar = this company · dark tick = category median.
Star ratings
16 Google reviews we collected
- 5 stars1488%
- 4 stars16%
- 3 stars00%
- 2 stars00%
- 1 star16%
Praise vs complaints
Phrases our text analysis found in 12 written reviews
- Praise1387%
- Complaints213%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude747%
- Quality & results320%
- Would recommend320%
- Speed & response17%
- Honesty & trust17%
What customers talk about
We read 12 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Her expertise and creativity transformed my house into a stunning and inviting space that exceeded all my expectations.”
“Her attention to detail and customer service is second to none.”
“I highly recommend Interior Motives to anyone in need of exceptional interior design services.”
“The entire team at Interior Motives was professional, efficient, and dedicated to delivering the highest quality of service.”
“Trust me, you won't be disappointed!”
People customers mention
- Michelle 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Interior Motives for 7 kinds of job. Pick one to see what they paid and said.
Recent reviews
Jennifer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very welcoming, friendly and helpful. I found something that was perfect for the purpose I was looking for!
Kristi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Oh my gosh! What a gem!!! Amazing home decorating and beautiful jewelry, too! Owner is amazing. Highly recommend.
DavidLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Michelle is amazing to work with. Her attention to detail and customer service is second to none. I wish we had more furniture for her to do! Thank you Michelle!!!
TerriLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Michelle is an awesome designer. We bought a home that spoke to a modern esthetic, which was totally out of my wheelhouse. She met with both my husband and I to understand our preferences then went to work coming up with a design plan. The result is amazing and even my husband, a total 'guy' so to speak, said 'wow,…
Heidi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Michele is top notch! She has a great eye due detail & listens to her clients needs & wants & delivers with finesse.
+ Quality+ Professionalism
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Michelle is the most professional decorator that I've ever worked with. She went above and beyond when we were purchasing our new home. We've had a wonderful relationship since 2003.
Flooring selectionInterior paintingLiving room design+ Responsiveness+ Punctuality+ Quality
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Living room design | 3 | — |
| Bedroom design | 2 | — |
| Dining room design | 2 | — |
| Home decor selection | 2 | — |
| Interior decorating | 2 | — |
| Room planning | 2 | — |
| Flooring selection | 2 | — |
Compare with
Photos
Customer reviews
4.7 ★★★★★ 16 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Jennifer Harrison12 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery welcoming, friendly and helpful. I found something that was perfect for the purpose I was looking for!
Kristi Moen3 reviewsTotal number of Google reviews Kristi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOh my gosh! What a gem!!! Amazing home decorating and beautiful jewelry, too! Owner is amazing. Highly recommend.
David QuintLocal Guide · 18 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMichelle is amazing to work with. Her attention to detail and customer service is second to none. I wish we had more furniture for her to do! Thank you Michelle!!!
Steve Kendrick, Jr6 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTitle: Exceptional Interior Design Services Review: I recently had the pleasure of working with Interior Motives for my home renovation project, and I cannot express enough how satisfied I am with their services. From the moment I walked into their showroom, I knew I was in good hands. Michelle, the talented interior designer and owner at Interior Motives, truly has an eye for detail and a remarkable sense of style. Her expertise and creativity transformed my house into a stunning and inviting space that exceeded all my expectations. Every corner of my home reflects Michelle's impeccable taste and attention to detail. Not only did Michelle listen attentively to my ideas and preferences, but she also provided valuable suggestions and recommendations that enhanced the overall design. She effortlessly combined functionality with aesthetics, creating a harmonious and comfortable living environment. The entire team at Interior Motives was professional, efficient, and dedicated to delivering the highest quality of service. They meticulously managed every aspect of the project, ensuring a smooth and hassle-free experience for me. Their commitment to excellence and their passion for design truly sets them apart. I highly recommend Interior Motives to anyone in need of exceptional interior design services. Whether you are looking to revamp your entire home or simply seeking expert advice, Michelle and her team will exceed your expectations. Trust me, you won't be disappointed! Thank you, Interior Motives, for turning my house into a beautiful and functional home. I am forever grateful for Michelle's talent and the outstanding service provided by the entire team.
Terri GLocal Guide · 30 reviewsTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMichelle is an awesome designer. We bought a home that spoke to a modern esthetic, which was totally out of my wheelhouse. She met with both my husband and I to understand our preferences then went to work coming up with a design plan. The result is amazing and even my husband, a total 'guy' so to speak, said 'wow, this is really nice!' Seek Michelle out. You won't be disappointed!
Danny Dennison11 reviewsTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMichelle knows her stuff… she set me up with a sick bachelor pad! 😊
- Positive: Responsiveness, Punctuality, Quality, Professionalism
- Services: Bedroom design, Dining room design, Home decor selection, Interior decorating, Living room design, Office space design, Room planning
Heidi Slacum5 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMichele is top notch! She has a great eye due detail & listens to her clients needs & wants & delivers with finesse.
- Positive: Quality, Professionalism
Response from the owner · 3 years ago
Thank you, Heidi. We appreciate your review!
Kathleen Waters4 reviewsTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMichelle is the most professional decorator that I've ever worked with. She went above and beyond when we were purchasing our new home. We've had a wonderful relationship since 2003.
- Positive: Responsiveness, Punctuality, Quality, Professionalism
- Services: Flooring selection, Interior painting, Living room design
Response from the owner · 3 years ago
Thank you for taking the time to leave us a review, Kathleen. We appreciate your feedback!
Mark Pringle2 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe purchased our home in late 2021 and decided to change the interior from a Tuscan look to a costal look that would be far more appropriate in the Low country and our home look more current ! Michelle gave us some great suggestions while going thru the process. One of our biggest challenges was picking a color to finish and restore the hard wood floors throughout our home and her suggestion totally made an incredible difference and change the overall look of our home. Then it was time to pick the appropriate furnishing as our furniture from our prior home was not going to work in a costal home ! We were doing all of this in the midst of all the supply challenges that Covid presented when lead times for custom made furniture was 8 to 10 months! She chose quality furniture that fit our taste and was custom made for the configuration of our home that was made and delivered with in 6 months , which I found to be an incredible task. When there were issues she always made things Right ! This was our first experience using an interior designer and don’t know how we could have completed the interior make over of our home with out her.
- Positive: Professionalism
- Services: Bedroom design, Custom art selection, Dining room design, Flooring selection, Home decor selection, Interior decorating, Living room design, Refurbishment, Room planning, Space Planning
Response from the owner · 3 years ago
Hi, Mark. Thanks for taking the time to share your positive experience. We truly appreciate it!
Business details
- Address: 48 Pennington Dr, Bluffton, SC 29910
- Phone: (843) 815-6747
- Website: interiormotiveshhi.com
- Service area: Hilton Head Island, SC