I highly recommend.

International Therapy Solutions
International Therapy Solutions at a glance
Reviewers frequently praise the clinic for its welcoming atmosphere, compassionate staff, and effective individual and marriage therapy services. Positive feedback highlights the professionalism of the front desk and the supportive nature of the therapeutic environment. However, recurring criticisms involve miscommunication regarding available services and concerns about continuity of care for patients with complex mental health needs, including instances of discontinued treatment.
- Google rating: 4.7 out of 5 from 100 reviews (92% five-star).
- Reviews on this page: 100 Google reviews (65 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 3, 2026.
- Service: Marriage Counselor serving Detroit, Michigan.
Data from Google, last updated November 13, 2026.
Star ratings
100 Google reviews we collected
- 5 stars9292%
- 4 stars11%
- 3 stars11%
- 2 stars11%
- 1 star55%
Praise vs complaints
Phrases our text analysis found in 65 written reviews
- Praise8394%
- Complaints56%
Topic share
How often each topic comes up in the written reviews
- Would recommend3843%
- Staff & attitude2630%
- Quality & results89%
- Honesty & trust89%
- Communication56%
- Speed & response33%
What customers talk about
We read 65 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…ombines professional expertise, flexibility, and personalized care, I highly recommend International Therapy Solutions.…”
“Based on my personal experience, I cannot recommend this practice.”
“Her warmth and kindness helped me immensely when I was struggling.”
“From the very beginning, they did an outstanding job matching me with a therapist who truly aligns with my mental health needs.”
“What stands out most about my therapy experience is the level of honesty and transparency provided by my therapist.”
“In a world where genuine communication can sometimes feel rare, I deeply appreciate her straightforward approach.”
“My phone call/message was responded to within an hour.”
People customers mention
- Franka 6 reviews
- Ami 3 reviews
- Monreal 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.7 ★★★★★ 100 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
International Therapy Solutions was amazing for me. The staff is very kind and friendly. Dr Sarah is an amazing therapist and helped me a lot. She was patient and understanding with my issues. If i need help again, I will definitely go back.
I am extremely disappointed with how International Therapy Solutions handled my care during one of the most serious mental health crises of my life. I am disabled, receive Social Security Disability, and have Medicare as my primary insurance. I was seeing Joanna twice weekly because I was experiencing severe PTSD, significant accident-related pain, worsening mental health, and suicidal crises. I had also recently been hospitalized following self-harm and deterioration of my mental health. I saw Joanna on Thursday, August 27, 2026. NOTHING was explained during that session about my treatment being terminated, a substantial balance, or an insurance problem threatening my care. At 4:24 PM that same day, I received notification from the office. When I returned the call, Sarah had already left for the day. I was NEVER emailed or mailed a bill or balance statement showing this substantial balance accumulating. I did not receive a balance until August 31, when I already had another appointment with Joanna scheduled for September 1. I was then told I needed to pay more than $2,000 in full to continue seeing her. I was not offered a payment plan, sliding scale, reduced rate, temporary arrangement, or other financial assistance. As someone living on Social Security Disability, paying over $2,000 at once was simply impossible. I was also NEVER informed when establishing care that Joanna did not accept Medicare, my primary insurance. I intended to continue seeing her even after my auto-accident-related treatment ended. Had this been disclosed initially, I could have made an informed decision before establishing trust and a therapeutic relationship with someone I apparently could not continue seeing under my primary insurance. I was offered an unfamiliar Medicare-accepting therapist only after this happened. Declining an unexpected transfer does NOT mean I voluntarily discontinued treatment. I wanted to continue with my established therapist. There are also unresolved discrepancies regarding their communications with Progressive. Their emails reference someone named “Rebecca” regarding my auto claim, although the adjuster and supervisor known to me have different names. My claim is in litigation and insurance matters are being handled by my attorney. I also had concerns from the beginning. When I originally contacted this practice looking for a specific clinician, I was repeatedly encouraged to use their services while being told that clinician did not work there. Months later, I was told the clinician actually did. I retained the emails documenting those communications. I understand providers need to be paid. My complaint is about transparency, communication, advance notice, and continuity of care. I was receiving therapy twice weekly during a severe mental health and suicidal crisis and had recently required hospital care following self-harm. Joanna was one of my primary supports. Taking that therapist away with virtually no advance notice, no discussion during my last session, and no meaningful transition plan further destabilized my mental health when my safety was already a serious concern. Patients with severe PTSD, self-harm, and suicidal crises deserve better continuity of care than this. Based on my personal experience, I cannot recommend this practice.
I had an assessment done here for ADHD, and was diagnosed with Bipolar 2. When talking about my struggles and experiences, one statement got classified as "hypomania", and ADHD was out the window. I'm not a doctor but I do know my experiences and I am aware enough to know what I described was not hypomania as it is not episodic/cyclical, but instead a burst of hyper focus that stemmed from engaging in something I was interested in, and that had a deadline attached to it, which ultimately resulted in burnout. I had already been delaying an official assessment for years and to be "misdiagnosed" was disheartening, considering I already felt defeated from a lifetime of telling myself just to try harder. I ended up seeking a second opinion somewhere else because the diagnosis did not align with my experiences and I feel it is the doctor's responsibility to dig deeper for understanding rather than checking boxes on a paper and making assumptions. With my official ADHD diagnosis I felt a weight lifted off my shoulders, and now I can work towards a better quality of life. I'm on day two of Vyvanse, and the lingering dread has turned into hope and optimism. I encourage any and everyone to trust their instincts and experiences before just accepting someone's "professional" opinion. It's your health. Good luck 🙏🏾✨
Franka is an amazing therapist! Her warmth and kindness helped me immensely when I was struggling. Her dedication and skills were very helpful in our sessions. I could not recommend her enough!
Great office with fantastic service! Thank you!!
My husband call this office 11-21-25 and asked was there someone at this office that does Anger Management. The person they spoke with( don't no name) said that the office doesn't do this type of therapy. That is sad that he was given this information. When I called today to ask about this they said they do anger management. Why is there miscommunication of what is going on? When I told him they do see clients for anger management he couldn't believe it. He is frustrated because it is hard to get in anywhere or people actually willing to help. I've gone here for therapy and liked it, but how my husband was treated and they didn't accept him as an new patient for anger management is wrong!
I can't share enough how great of an office this is here. Wonderful people, excellent care, and very professional. I will always recommend and share with those I know.
Experience was wonderful, very pleased with the care!
Exceptional mental health therapy services that truly understand your needs! I recently started therapy at International Therapy Solutions and I couldn't be more grateful for the experience. From the very beginning, they did an outstanding job matching me with a therapist who truly aligns with my mental health needs. As someone with a demanding work schedule, flexibility was a top priority for me, and I was impressed by how they were able to accommodate my busy life while ensuring I received the support I needed. What stands out most about my therapy experience is the level of honesty and transparency provided by my therapist. In a world where genuine communication can sometimes feel rare, I deeply appreciate her straightforward approach. It has made all the difference in my journey toward better mental well-being. After three months of sessions, I’ve already started to feel more empowered in managing my mental health. The tools provided have made a significant, positive impact on my day-to-day life.If you're looking for a mental health therapy office that combines professional expertise, flexibility, and personalized care, I highly recommend International Therapy Solutions.
Business details
- Phone: (586) 216-9253
- Website: internationaltherapysolutions.com
- Service area: Detroit, MI