Analyzing 7,499,4647.5M ReviewsFor 21,11021.1K Experts

Experts Reviews · Company report
Interstate Marine logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Interstate Marine

Salado, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 31 boat repair services · 5.0★ from 190 Google reviews

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Report card

Percentile vs other boat repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Interstate Marine is better than 96% of boat repair services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Interstate Marine is better than 91% of boat repair services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Interstate Marine is better than 99% of boat repair services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Interstate Marine is better than 100% of boat repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Interstate Marine is better than 100% of boat repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Interstate Marine is better than —% of boat repair services.–
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Reviews for your job

Customers hired Interstate Marine for 8 kinds of job.

Interstate Marine for accessory & electronic installations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Accessory & electronic installations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 5 Google reviews tagged “Accessory & electronic installations”

Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dennis put my new battery charger for my trolling motor on. I dropped it off, he told me by the end of the week and had it finished in only two days! Reasonable prices and quick service. I finally found “my boat guy”. Thanks Dennis!

Accessory & electronic installations
Jacob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dennis is an amazing business owner and fellow boater. Easy to communicate with, honest guy who shoots you straight no matter the scenario. Willing to look and help on small repairs before getting elbow deep and then charging you more after the fact. I have always had good luck with bringing my boat in and getting…

Customer photo from Jacob's review
Accessory & electronic installationsEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Called Dennis at 9:15am. I told him my problem with my power lift. He said to bring it in. I arrived at 9:45 am and Dennis looked it over and said the switch was bad. He replaced it immediately, he had one in stock that was identical . I was on the lake at 11am. He also replaced a trailer light and greased the power…

Accessory & electronic installations+ Punctuality+ Quality+ Professionalism
KuehneLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I dropped my boat because it wasn’t running right with a load on it. Dennis took care of it and did a great job, I would recommend him to anybody that needed marine repairs. Dennis also installed a fish finder for me, the install is very clean and professional.

Accessory & electronic installationsEngine repairGeneral repairs & maintenance+ Quality+ Professionalism
david5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We brought our boat toInterstate marine after It had been serviced for the past two years by a mechanic that we thought to be reliable. Unfortunately, after spending almost $900 , come to find out, he did a poor job with diagnosing why our boat wasn’t running properly . I decided to take it to Dennis and he was…

Accessory & electronic installationsBoat trailer serviceEngine repair+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance40—
Engine repair28—
Tune-ups22—
Battery inspection/service11—
Oil change10—
Water pump service7—
General installation6—
Accessory & electronic installations5—

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