Analyzing 7,476,5457.5M ReviewsFor 21,05821.1K Experts

Experts Reviews · Company report
Interstate Marine logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Interstate Marine

Salado, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 31 boat repair services · 5.0★ from 190 Google reviews

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Report card

Percentile vs other boat repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Interstate Marine is better than 96% of boat repair services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Interstate Marine is better than 91% of boat repair services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Interstate Marine is better than 99% of boat repair services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Interstate Marine is better than 100% of boat repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Interstate Marine is better than 100% of boat repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Interstate Marine is better than —% of boat repair services.–
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Reviews for your job

Customers hired Interstate Marine for 8 kinds of job.

Interstate Marine for boat trailer service

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Boat trailer service”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 5 Google reviews tagged “Boat trailer service”

Amy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Interstate Marine and Outboard Service. Dennis is very knowledgeable and resolved our issue. He is very efficient and curtesy. His turn around time on completion of our repair was outstanding!

Boat trailer serviceEngine repairGeneral repairs & maintenance
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dennis runs a great business. He performed a carburetor tune, fixed a trailer ground wiring issue, and had his team perform a boat detail. All turned out great! The turnaround time was impressive, not to mention being early June when his business inherently gets really busy. One of the biggest areas of proof he…

Boat cleaningBoat trailer serviceTune-ups+ Punctuality+ Quality+ Professionalism
Joshua2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dennis is by far the most professional, honest and knowledgeable boat mechanic I've ever taken my boat to. I needed a new blower motor, a carb rebuild and a shifter cable adjustment for my Bayliner 175 and when I took the boat in Dennis checked everything out and gave me his opinion and estimates on the repairs…

Boat cleaningBoat trailer serviceGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Christopher9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I brought my boat in for some winterization and trailer work. I am very particular about who works on my boat, and Dennis exceeded my expectations. He is very good at giving you a quote before the work is started. If he has to do some more work that is not within the scope he talked about beforehand, he will contact you. Dennis is the man!

Boat trailer serviceOil changeWinterization+ Punctuality+ Professionalism+ Value
david5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We brought our boat toInterstate marine after It had been serviced for the past two years by a mechanic that we thought to be reliable. Unfortunately, after spending almost $900 , come to find out, he did a poor job with diagnosing why our boat wasn’t running properly . I decided to take it to Dennis and he was…

Accessory & electronic installationsBoat trailer serviceEngine repair+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance40—
Engine repair28—
Tune-ups22—
Battery inspection/service11—
Oil change10—
Water pump service7—
General installation6—
Accessory & electronic installations5—

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