Analyzing 7,518,1057.5M ReviewsFor 21,19621.2K Experts

Experts Reviews · Company report
Interstate Marine logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Interstate Marine

Salado, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 31 boat repair services · 5.0★ from 190 Google reviews

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Report card

Percentile vs other boat repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Interstate Marine is better than 96% of boat repair services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Interstate Marine is better than 91% of boat repair services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Interstate Marine is better than 99% of boat repair services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Interstate Marine is better than 100% of boat repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Interstate Marine is better than 100% of boat repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Interstate Marine is better than —% of boat repair services.–
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Reviews for your job

Customers hired Interstate Marine for 8 kinds of job.

Interstate Marine for water pump service

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Water pump service”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 7 Google reviews tagged “Water pump service”

JD2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dennis helped me and did a great job changing out my water pump and impeller on my 15hp Mercury 4 stroke boat motor. He did it same day to my surprise. Just ask for Dennis he is a professional. Customer satisfaction is a big deal and that’s why I gave him 5 stars ⭐️ ⭐️⭐️⭐️⭐️ Sincerely : Jim Bounds

Water pump service
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Went in because my boat wouldn't go into drive. He ended up finding out why and a whole bunch of other stuff that my last mechanic did wrong. My boat has been running so rough for so long that I guess I just got used to it. Now it's so smooth that it's like having a brand new boat again. 10 out of 10 would recommend. Best in town.

General repairs & maintenanceWater pump service
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great value and service. Dennis worked on my motor when others didn't want to and man does it run Great. I definitely recommend this company for your Marine needs. Thanks Dennis.

Engine repairGeneral repairs & maintenanceTune-ups+ Punctuality+ Quality+ Professionalism
KenLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dennis is a great mechanic and an even better person! I bought a used boat that had sat for 3 years so I wanted him to go through the 150hp Yamaha engine and he did a great job of getting it fishing ready! He always kept me informed of what was going on and took my calls and questions with kindness, grace, and a…

Battery inspection/serviceEngine repairGeneral installation+ Quality+ Professionalism+ Value
Franky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Interstate Marine and Outboard is the only place I will take my ancient boat. Not a lot of boat places in Bell County work on 30 year old boats. Dennis is honest and has the most competitive prices around. Even during peak season, he was able to do a two week turn around time. I highly recommend this place.

Battery inspection/serviceGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Joshua2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General installationGeneral repairs & maintenanceWater pump service+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance40—
Engine repair28—
Tune-ups22—
Battery inspection/service11—
Oil change10—
Water pump service7—
General installation6—
Accessory & electronic installations5—

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