Google reviewers for Interstate Pest Management in Portland, OR, highlight punctual arrivals, thorough inspections, and effective treatment for ants, rodents, and wasps. Customers frequently note clear communication, friendly staff, and competitive pricing, including options without initial contracts. However, some low-star reviews describe unresolved pest issues, unauthorized property entry, and billing discrepancies, while others mention insufficient coverage during inspections or rapid recurrence of infestations despite repeated service visits.
Google rating: 5.0 out of 5 from 2,511 reviews (97% five-star).
Reviews on this page: 2,511 Google reviews (1,796 with written comments, 5 with photos).
Owner responses: the business replied to 85% of reviews.
Reviews from Google, shown as published (original wording, unedited).
RM
Robin Mowell1 review
★★★★★
I enjoyed meeting Tony yesterday! Very informative, professional and confident including the two wasp sites! This morning I saw a porch deck of bug carcasses and a clean home! Very little wasp activity in rock wall. Zero activity in orchard ground wasps! Many thanks to Tony and to Interstate Pest Management for providing this service on very short notice! Sincerely, Della M.
Price assessment: Reasonable price
Services: Hornet & wasp extermination, Bug & insect extermination
Pest type: Other
Response from the owner · 2 weeks ago
What a difference overnight! We’re glad Tony was able to tackle both wasp sites and that you’re already seeing such a dramatic reduction in activity. It’s especially great to hear the orchard ground wasps are no longer active. Thank you for recognizing Tony’s knowledge and professionalism, and we’re happy we could get someone out on short notice!
Yaro, friendly and professional, showed up on time, knocked on my door, and asked if I had any issues with pests. He then proceeded to do, as he always does, a thorough cleaning and spraying of my home. Thanks Yaro for a job well done!
Price assessment: Reasonable price
Services: Spider extermination, General pest inspection, Bug & insect extermination
Good value for the price. I appreciated the fact that when I started using Interstate Pest I did not have to start with a contract. They always do an excellent job and communicate well. Keep up the good work!!!
I love it when Garret comes to take care of our pest problems. He is very friendly and knowledgeable. The problem was fixed in a timely manner. Thanks Garret! We have a contract with Interstate pest control, and they are Johnny on the spot to help us!
Price assessment: Great price
Services: General wildlife removal
Response from the owner · 4 months ago
Thank you so much, Sylvia; we will pass along your kind words to Garret and we appreciate your contract with Interstate because being Johnny on the spot for you is exactly what we aim for. See you next time!
Love working with this team. Each and every time the service professionals show up on time. Are always very courteous and professional. The customer service team has been responsive and friendly as well whenever I have to call in. And with all of that, the service provided does exactly what they say it will…ants are a problem…treatment solves it. Rodents are a problem…treatment solves it. Great experience all around!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Rodent extermination, Spider extermination, General pest inspection, Ant extermination
Response from the owner · Edited 4 days ago
It's good to hear the treatments have helped with both ants and rodents, Chris. We're glad the office and technicians have been dependable and easy to work with too. Thanks for taking the time to share all of this!
