Google reviewers rate iPro Phone & Computer Repair 4.7 out of 5 stars based on 38 reviews, noting the owner responds to 97% of feedback. Customers frequently praise the shop for quick turnaround times, fair pricing, and professional communication while handling phone and computer repairs. However, several low-star reviews describe patterns of unexpected additional charges after initial quotes and disputes regarding the extent of damage or final costs.
Google rating: 4.7 out of 5 from 38 reviews (89% five-star).
Reviews on this page: 38 Google reviews (30 with written comments, 1 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 22, 2026.
Service: Apple Repair Service serving Longmont, Colorado.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
38 reviews on Google
5★34
4★1
3★0
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
KC
Karina Crider4 reviews
★★★★★
Where very quick, did a very good job! Came in for us when they didn’t have to!! Highly recommend!
Response from the owner · 3 days ago
Thank you so much for the wonderful review! We are incredibly grateful for your kind words and so glad we could step in and help out when you needed us. Going above and beyond to provide fast, top-tier service is exactly what we aim for.
Your support means the world to our team, and we will always be here to help you with any future device repairs or tech needs!
Great service, kind workers, super quick with fix out broken phone screen. It was done in about 10 minutes!
Response from the owner · a week ago
Thank you for your wonderful review and for choosing iPro Phone, Tablet, Computer & Game Repair! ⭐ We’re delighted to hear that you were happy with our service, friendly team, and quick turnaround. Providing fast, reliable, and professional repairs is always our goal. We truly appreciate your support and look forward to helping you again whenever you need us!
They are open on Sundays and they were quick to repair my granddaughter's phone.
Response from the owner · 4 weeks ago
We love hearing this! Thank you for trusting us with your granddaughter's phone repair. Providing quick, reliable service—even on weekends—is what we aim for. We appreciate your support and hope she enjoys her freshly repaired phone!
SO BAD! please do NOT come here, my phone came back more messed up then when i gave it! they did incredible damage to my phone battery and said it was $240 JUST for a screen repair a complete SCAM. when my mom tried telling them it wasn’t right they put up a fight
Response from the owner · 2 weeks ago
Hello,
Thank you for sharing your feedback, and we sincerely apologize for the frustrating experience you and your mother had. We take allegations of damage and poor customer service very seriously.
Our standard rate for a high-quality screen replacement is $240, but a repair should never result in battery issues or a hostile confrontation. We want to investigate exactly what happened with your device and our team's behavior. Please contact our manager directly so we can review your ticket and make this right.
Took a MacBook here for a screen repair, they did a fantastic job. Even got my phone back charging with a cord to, shout out them! I’d come here for future repairs
Response from the owner · a month ago
Thank you so much for the shout-out! We are thrilled to hear your MacBook screen looks great and that we could get your phone charging properly again. Taking care of those extra little details is what we love to do. We truly appreciate your support and look forward to helping you with any future tech needs!
I would not recommend this place. I took my android to get screen fixed because it was cracked on the bottom. They charged alot nd kept telling me something else was wrong nd would charge. I would pay they come back to get my phone nd they tell me the camera was broke nd u need to pay more. I told them no, just put my phone back together, they said everything would work on my phone just not my camera I told them its fine. I brought my phone home nd camera was working just fine! They were going to charge me for the camera which was never broke!
Response from the owner · a month ago
Thank you for sharing your experience. We take feedback regarding our pricing and diagnostic transparency very seriously. Our technicians perform a standard testing protocol on all device components during a screen replacement, as a cracked lower screen can sometimes impact surrounding hardware. However, we clearly missed the mark in communicating with you effectively. We are glad your camera is working well, and we want to assure you that we never intend to recommend unnecessary repairs. Please reach out to our manager directly at [720-372-8540] so we can investigate your service ticket and make this right.
Thank you so much for taking the time to share such kind words. It genuinely means a lot to us, and we are really glad to know you had a positive experience. Your support and appreciation are truly valued, and we hope to have the pleasure of helping you again soon.
Did a great job replacing cracked screen in my iPad.
Response from the owner · 2 months ago
Thank you so much for the great review! ⭐️ We’re glad we could replace the cracked screen on your iPad and get it looking and working great again. We truly appreciate your trust and support! 📱🔧 We hope to see you again if you ever need us. — iPro Phone, Tablet, Computer & Game Repair
I highly recommend iPro Phone & Computer Repair! After some lemonade accidentally got into my MacBook Air, it stopped turning on a few days later. I was terrified I had lost over 11 years of important data.
The team was honest, professional, and took the time to explain what water damage could do and what my options were. They were able to restore my MacBook Air, recover my data, and get it working properly again.
Excellent customer service, fair pricing, and knowledgeable technicians. I’m incredibly grateful they saved my computer and all of my important files. Thank you, iPro Phone & Computer Repair!
Response from the owner · 2 months ago
Thank you so much for the wonderful review! Liquid damage can be incredibly stressful, especially when 11 years of memories and important files are on the line. We are absolutely thrilled that our team was able to clear up the water damage, get your MacBook Air running perfectly, and safely recover all your data. Honesty and transparency are core values for us, so we're glad you felt well taken care of throughout the process. Thank you for choosing iPro Phone & Computer Repair!
I had a great experience! The customer service was outstanding—everyone was friendly, professional, and genuinely cared about making sure I was helped. They went above and beyond to answer my questions and made the entire process easy and stress-free. I highly recommend this business and will definitely be coming back!
Response from the owner · 2 months ago
Thank you for taking the time to share your experience. We are pleased to hear that our customer service team met your expectations and provided the professional, attentive support we strive for. Our goal is always to make the PS5 diagnostic and repair process as seamless and straightforward as possible for our clients. We appreciate your recommendation and your business, and we look forward to assisting you with any future device or repair needs.
