Google reviewers rate Irma Cleaning Services 4.9 out of 5 based on 38 reviews, with the owner responding to 97% of feedback. Customers frequently praise the team for punctuality, thorough attention to detail, and reasonable pricing across various home types. Communication is generally described as responsive and professional, though one recurring criticism involves instances where the owner failed to reply to multiple phone calls and texts for booking requests.
Google rating: 4.9 out of 5 from 38 reviews (95% five-star).
Reviews on this page: 38 Google reviews (34 with written comments).
Owner responses: the business replied to 97% of reviews.
Most recent review: November 28, 2024.
Service: Commercial Cleaning Service serving Lynwood, California.
Data from Google, last updated November 12, 2026.
Star ratings
38 Google reviews we collected
4.9of 5
5 stars3695%
4 stars13%
3 stars00%
2 stars00%
1 star13%
Praise vs complaints
Phrases our text analysis found in 34 written reviews
98%praise
Praise6498%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1828%
Would recommend1625%
Speed & response1218%
Staff & attitude711%
Honesty & trust69%
Price & value46%
Communication23%
What customers talk about
We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is responsible, on time and does an excellent job.”
“I’ve been using them for many years ans i highly recommend her.”
“Irma and her team do an amazing job and are always prompt and so friendly.”
“Great cleaning and attention to detail and a kind person, and her team is the same.”
“Irma and her staff are efficient, meticulous and trustworthy cleaners.”
“She provides quality cleaning at a reasonable rate and can be trusted.”
“They are reliable and communicate well about timing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Irma and her team are terrific. They consistently take care of cleaning our home. From changing bed linens and towels to doing the laundry, and keeping everything - else clean - even the blinds. We highly recommend Irma’s cleaning service
Response from the owner · a year ago
Thank you for your wonderful review, Jim! We're thrilled to hear that you are happy with our services. Your recommendation means a lot to us, and we look forward to continuing to keep your home in perfect shape!
Lolly Enriquez2 reviewsiTotal number of Google reviews Lolly has written across all businesses on Google Maps, not just this one.
After using Irma for several years, I texted her 3 times over the course of 2 weeks thinking she did not respond to my request for a cleaning bc she was busy. I also called. no repsonse. Looks like I will have to find another Housecleaner.
Response from the owner · 2 years ago
We're grateful for your loyalty and positive feedback, Lolly! Knowing you are satisfied with our services gives us motivation. We look forward to continuing to serve you.
Elizabeth Ginter6 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Irma was my go to cleaning service in LA. She is responsible, on time and does an excellent job.
Response from the owner · 2 years ago
Thank you so much for your kind words, Elizabeth! We're glad to know that Irma met your cleaning needs perfectly. We're always here to keep your home pristine and to give you the best possible experience.
Breanna MoretLocal Guide · 15 reviewsiTotal number of Google reviews Breanna has written across all businesses on Google Maps, not just this one.
Irma and her team do an amazing job and are always prompt and so friendly. Highly recommend!
Response from the owner · 2 years ago
We appreciate your kind words, Breanna. We are glad that you're happy with our services. We aim to maintain consistency in our work. Thank you for recommending us!
Brett Morris2 reviewsiTotal number of Google reviews Brett has written across all businesses on Google Maps, not just this one.
Irma is amazing! Great cleaning and attention to detail and a kind person, and her team is the same. Best price in town too!
Response from the owner · 2 years ago
Thank you for your kind words, Brett! We are happy to know you have had a great experience with Irma and her team. We will continue providing quality service at the best price. Thank you for your support!
Katie Schwartz7 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Irma’s Cleaning Services is fantastic! The team is fast and thorough. My house always looks and smells amazing after a clenaing. I highly recommend Irma’s Cleaning Services!
clair santos3 reviewsiTotal number of Google reviews clair has written across all businesses on Google Maps, not just this one.
Thank you for your feedback, Clair! We're delighted to know you're happy with our cleaning services. We aim to maintain this standard in our future appointments as well.
McKenzie Blair8 reviewsiTotal number of Google reviews McKenzie has written across all businesses on Google Maps, not just this one.
Irma is the best in the business. Always on time, always thorough, always a pleasure!
Response from the owner · 2 years ago
Thank you for your kind words, Michael! We're thrilled to hear about your positive experience with us. We aim to maintain this standard and your satisfaction is our primary concern.
Michael Moorhead2 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Irma did a fantastic job! I highly recommend. Also very trust worthy and detail focused.
Response from the owner · 2 years ago
Thank you for your kind words and recommendation, Michael! We're thrilled to hear that Irma's attention to detail and trustworthiness have impressed you. Thanks again for your support!
