Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts

Experts Reviews · Company report
Isaac & Sons Plumbing San Dimas logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%91+23.7Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Isaac & Sons Plumbing San Dimas

Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 10 repiping services · 5.0★ from 139 Google reviews

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Report card

Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Isaac & Sons Plumbing San Dimas is better than 96% of repiping services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Isaac & Sons Plumbing San Dimas is better than 91% of repiping services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Isaac & Sons Plumbing San Dimas is better than 100% of repiping services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Isaac & Sons Plumbing San Dimas is better than 100% of repiping services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Isaac & Sons Plumbing San Dimas is better than 100% of repiping services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Isaac & Sons Plumbing San Dimas is better than —% of repiping services.–
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Reviews for your job

Customers hired Isaac & Sons Plumbing San Dimas for 7 kinds of job.

Isaac & Sons Plumbing San Dimas for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Shower repair”

Mr.Local Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Isaac and his crew were super professional, honest, responsive, and got the job done quickly. I would recommend them to everyone. I'm a realtor myself and I'm happy I made this contact, because I'll be referring them to all my clients. Thank you for the awesome job!

Plumbing leak detectionShower repair+ Responsiveness+ Punctuality+ Quality
JAMES2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a leaking shower faucet which continued to leak after I replaced the valve. Then Joseph installed a new valve which did not work, and explained why the valves were leaking and needed replacement. Joseph quoted a good, fair price, replaced the old shower valves with a single valve setup in 5 hours. He and his…

Shower repair+ Responsiveness+ Punctuality+ Quality

Price

$748+90% vs typical repiping services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 50%Overpriced 0%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning6$104–$353
Water heater installation6$977–$2.4k
Plumbing leak repair4$228–$1.7k
Plumbing pipe repair4$214–$1.4k
Plumbing leak detection3$205–$638
Outdoor plumbing system repair3$450–$1.7k
Shower repair2—

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