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Isabella Nannies & Housekeepers

Child care agency · Opa-locka, FL

4.7 ★★★★★ 428 Google reviews · 10 photos
91%five-star reviews
22%reviews answered by the owner
Nov 2026latest review

Isabella Nannies & Housekeepers at a glance

Google reviewers rate Isabella Nannies & Housekeepers 4.7 out of 5 based on 428 reviews. Positive feedback highlights professional communication, reliable placements, and reasonable pricing for childcare and housekeeping services. However, critical reviews describe slow response times, poor follow-up on replacement candidates, and disrespectful treatment of job applicants. The owner responded to 22% of these reviews.

  • Google rating: 4.7 out of 5 from 428 reviews (91% five-star).
  • Reviews on this page: 428 Google reviews (367 with written comments, 1 with photos).
  • Owner responses: the business replied to 22% of reviews.
  • Most recent review: November 9, 2026.
  • Service: Nanny Service serving Opa-locka, Florida.

Data from Google, last updated November 12, 2026.

Star ratings

428 Google reviews we collected

  • 5 stars39091%
  • 4 stars10%
  • 3 stars10%
  • 2 stars10%
  • 1 star358%

Praise vs complaints

Phrases our text analysis found in 367 written reviews

  • Praise45993%
  • Complaints327%

Topic share

How often each topic comes up in the written reviews

  • Would recommend13728%
  • Staff & attitude13026%
  • Quality & results12325%
  • Speed & response388%
  • Honesty & trust388%
  • Communication163%
  • Price & value92%

What customers talk about

We read 367 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They treated me very well, I'm very satisfied and I recommend them.”
    “We had a very bad experience, I don't recommend them!”
  • “Excellent people, attentive, responsible, and they meet your needs.”
    “When I contacted them for follow-up, the owner was rude, offensive, and used profanity—absolutely obscene.”
  • “Raquel provided excellent service; she was very attentive and explained everything carefully.”
    “I almost called the Black Friday Bureau to have them shut down for being scammers, but I see it works for some people; it didn't work for me.”
  • “It's a spectacular agency that can help me immediately.”
  • “I visited the agency and got a warning welcoming all information very transparent and Miss Isabella is willing to work to find a job that best fits y…”
    “It's a complete scam on the part of Raquel, who was the one who gave me false information.”
  • “Excellent, a very pleasant atmosphere, the staff are very attentive and communicative; their kindness makes all the difference.”
    “You call, and their inbox is full; you write to them, and they never reply.”
  • “They've helped me with great jobs, and the bosses have been very fair.”
    “I remember that from the first time I called to ask, the first thing they mentioned was the fee they charged to help.”

People customers mention

  • Raquel 46 reviews
  • Isabellas 29 reviews
  • Miami 6 reviews
  • Andrea 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.7 ★★★★★ 428 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jasser Castillo1 reviewTotal number of Google reviews Jasser has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Es una agencies espectacular me ayudar on de immediate lis puede recommendation por lo alto

Nimia Ortega1 reviewTotal number of Google reviews Nimia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Me atendió súper bien me voy muy satisfecha los recomirndo

Jose Herrera1 reviewTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente calidad de personas, atención, responsabilidad y resuelven tu necesidad cinco estrellas gracias

  • Price assessment: Reasonable price
Greisys Jesmar Teran Palma3 reviewsTotal number of Google reviews Greisys has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente servicio y atención. Amabilidad y mucha disposición para ayudar. Un trabajo realizado con amor.

  • Price assessment: Great price
  • Age group: Toddler (1–2 yrs)
Maria Cano1 reviewTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Comic la agencies Isabellas la bisite y me fue muy bien muy buen trato y amanilidad

valeria escorsia2 reviewsTotal number of Google reviews valeria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente persona , agradable recomendadisma 100%

Valeria huneidi VargasLocal Guide · 22 reviewsTotal number of Google reviews Valeria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Raquel ea tan bella y tan buena recomiendo este lugar 100%

zully gomez3 reviewsTotal number of Google reviews zully has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

personas muy amables, pero aún nada de trabajo

Marilin Estrada5 reviewsTotal number of Google reviews Marilin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

La peor experiencia del mundo. Me cobraron $100 para un “backround check” prometiéndome conseguir empleo en dos días y, después de casi 1 mes, nunca recibí una llamada. Cuando me comuniqué para obtener seguimiento, la dueña fue grosera, ofensiva y utilizó malas palabras, súper obscena. Además, hizo comentarios despectivos contra los inmigrantes. Es lamentable que alguien se aproveche de la necesidad de las personas que buscan trabajo para luego humillarlas sin conocer su situación. No recomiendo esta agencia en lo absoluto. Antes de pagar, piensen bien y tengan cuidado, no se dejen llevar por necesidad de un trabajo temporal.

Gladymar Burguillos12 reviewsTotal number of Google reviews Gladymar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

¡NO PIERDAN SU TIEMPO NI SU DINERO! Esta supuesta agencia ofrece empleos de Nanny y Housekeeping con comienzo inmediato, pero mi experiencia ha sido una completa decepción. Te cobran $100 por una supuesta revisión de antecedentes criminales y después no recibes ningún seguimiento sobre los empleos que te ofrecen, casi un mes esperando el “supuesto” empleo que me ofrecieron. Para colmo, cuando intentas comunicarte para obtener respuestas, son groseras y poco profesionales. Cobrarle a alguien que está buscando trabajo y luego tratarlo de esta manera es una falta de respeto absoluta. Una agencia seria ofrece transparencia, responsabilidad y resultados, no promesas vacías. Tengan mucho cuidado antes de entregarles su dinero. ¡No la recomiendo en absoluto!

Response from the owner · 4 weeks ago

Lamento su opinion,no la conozco,no se pueden ofertar sin un background check, y eso lo exigen los clientes, a todo el mundo se le explica con claridad todo antes que se inscriban, y es decicion de ustedes,la colocación depende de experiencia, real referencia,y antecedentes checkeado.nadie se puede referir sin estar completamente checkeado gracias

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Business details