Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

ISAVE - AUDIO VIDEO PRODUCTION logo

ISAVE - AUDIO VIDEO PRODUCTION

Video production service · Des Plaines, IL · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%83+12.6Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#70 of 92 video production companiesPosition by Experts Score among all companies we track in this category. · better than 24%
5.0 ★★★★★ 38 Google reviews · 7 photos
100%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
82%reviews answered by the owner
May 2025latest review
📞 Call (708) 949-6444Request a call backWebsite ↗

ISAVE - AUDIO VIDEO PRODUCTION at a glance

Google reviewers rate ISAVE Audio Video Production in Des Plaines, Illinois, five out of five stars based on thirty-eight reviews, with the owner responding to eighty-two percent of feedback. Customers frequently highlight the company's professional handling of audio, video, lighting, and sound systems for various events. Recurring themes include punctual setup, flexible communication regarding last-minute changes, and reliable technical execution that meets expectations. No significant criticisms are evident in the provided excerpts, as all listed reviews are positive.

  • Google rating: 5.0 out of 5 from 38 reviews (100% five-star).
  • Reviews on this page: 38 Google reviews (30 with written comments).
  • Owner responses: the business replied to 82% of reviews.
  • Most recent review: May 22, 2025.
  • Service: Video Production Company serving Des Plaines, Illinois.

Data from Google, last updated October 29, 2026.

Score profile vs other video production companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: value.

Satisfaction99Reliability97Craft & service99Value83Momentum–Replies to reviews–Satisfaction: 99 (median 99)Reliability: 97 (median 98)Craft & service: 99 (median 100)Value: 83 (median 95)
This companyVideo Production Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ISAVE - AUDIO VIDEO PRODUCTION: 99/100 on this factor. Category median: 99.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ISAVE - AUDIO VIDEO PRODUCTION: 97/100 on this factor. Category median: 98.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ISAVE - AUDIO VIDEO PRODUCTION: 99/100 on this factor. Category median: 100.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ISAVE - AUDIO VIDEO PRODUCTION: 83/100 on this factor. Category median: 95.A
83
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
–

Bar = this company · dark tick = category median.

Star ratings

38 Google reviews we collected

  • 5 stars38100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 30 written reviews

  • Praise35100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1131%
  • Staff & attitude1131%
  • Would recommend617%
  • Speed & response39%
  • Honesty & trust39%
  • Communication13%

What customers talk about

We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The company I work for hired iSave for an event and they did a wonderful job - professional, technically experts, and great to work with.”
  • “Excellent and professional work, down to the detail.”
  • “I will recommend them to anyone who wants a high quality unparalleled job.”
  • “Everything was set up the night before and in a timely fashion.”
  • “I would trust ISAVE with anything production related, because they truly did not fail me or my event.”
  • “Their audio visual is excellent, and they are very professional and easy to work with.”

People customers mention

  • Molham 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

DeliahLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent and professional work, down to the detail. Recommended for all events for the best AV experience and performance!

Salik6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing team and very accommodating to last minute changes. They have managed the indoor and outdoor events very well and to the expectation.The quality of work is amazing will surely recommend to others

McKenzie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company I work for hired iSave for an event and they did a wonderful job - professional, technically experts, and great to work with. I recommend working with them.

ZainLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

One of the standout qualities of ISAVE is their unwavering creativity and innovative approach. They possess a unique ability to conceptualize ideas and bring them to life in ways that exceed expectations. Whether it's video production, graphic design, or content creation, their team consistently delivers fresh and…

Ahmed2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great Job by Br. Molham at the wedding. His setup was extremely professional and exceeded my expectations.

+ Responsiveness+ Quality+ Professionalism
rama1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I utilized ISAVE’s services including speakers, video, lighting, and more. My experience with the owner Mulham Katayah was nothing short of superb and amazing. Everything was set up the night before and in a timely fashion. All the equipment was very user friendly and up to par. I would trust ISAVE with anything…

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Photos

Customer reviews

5.0 ★★★★★ 38 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Deliah OdehLocal Guide · 15 reviewsTotal number of Google reviews Deliah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent and professional work, down to the detail. Recommended for all events for the best AV experience and performance!

Response from the owner · a year ago

Thank you so much 🙏 It was such a great experience to work with you and your team.

Salik Rehmani6 reviewsTotal number of Google reviews Salik has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing team and very accommodating to last minute changes. They have managed the indoor and outdoor events very well and to the expectation.The quality of work is amazing will surely recommend to others

McKenzie Parker Whitney7 reviewsTotal number of Google reviews McKenzie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The company I work for hired iSave for an event and they did a wonderful job - professional, technically experts, and great to work with. I recommend working with them.

Response from the owner · 3 years ago

It was a great pleasure working with you and team! Your professional made our job go smoothly. We'd love to work with you again!

Zain RifaiLocal Guide · 37 reviewsTotal number of Google reviews Zain has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One of the standout qualities of ISAVE is their unwavering creativity and innovative approach. They possess a unique ability to conceptualize ideas and bring them to life in ways that exceed expectations. Whether it's video production, graphic design, or content creation, their team consistently delivers fresh and captivating results that leave a lasting impact. Their dedication to pushing the boundaries of creativity is truly commendable.

Response from the owner · 3 years ago

Your descriptions just made me speechless! On behalf of ISAVE team, it is a great pleasure to continue working with you and helping with your production projects ! Thank you for the continued trust👍

Ahmed Khan2 reviewsTotal number of Google reviews Ahmed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Job by Br. Molham at the wedding. His setup was extremely professional and exceeded my expectations.

  • Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 5 years ago

Thank you so much for your kind words It was a great pleasure to participate with your special event

Yaman RifaiLocal Guide · 112 reviewsTotal number of Google reviews Yaman has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Save your event with ISAVE

Response from the owner · 5 years ago

Thank you for your rating. Your opinion is very important to us

rama alzein1 reviewTotal number of Google reviews rama has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I utilized ISAVE’s services including speakers, video, lighting, and more. My experience with the owner Mulham Katayah was nothing short of superb and amazing. Everything was set up the night before and in a timely fashion. All the equipment was very user friendly and up to par. I would trust ISAVE with anything production related, because they truly did not fail me or my event. Highly recommend this company.

Response from the owner · 5 years ago

Thank you so much for your kind words 🙏 It was a great pleasure to setup for your special day. We strive to treat each special event as our own special occasion and make the best we can. Your opinion is very important to us!

Ayman kheder7 reviewsTotal number of Google reviews Ayman has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I attended a few events organized by ISAVE, and everything was organized amazingly. The lights and sound system were quite something that make you feel you do not want to leave the place.

Response from the owner · 5 years ago

Thank you so much for your kind words. Your opinion is very important to us!

maysa mansour1 reviewTotal number of Google reviews maysa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I attended Couple of events that is been produced by I save company i was happy with what i saw of there work, the sound was so good and videos on of big screens was fabulous and stage and lights made me feel welcomed.

Response from the owner · 5 years ago

Thank you so much for your kind words. Your opinion is very important to us!

Nafees RahmanLocal Guide · 15 reviewsTotal number of Google reviews Nafees has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company to work with.

Response from the owner · 7 years ago

Thank you so much for this nice words, we enjoyed working with you!

ISAVE - AUDIO VIDEO PRODUCTION on Google Maps →

Business details

  • Address: 8340 S Madison St #60, Burr Ridge, IL 60527
  • Phone: (708) 949-6444
  • Website: isave.io
  • Service area: Des Plaines, IL