Island Breeze Air Conditioning & Heating LLC at a glance
Google reviewers praise Island Breeze for punctual appointments, thorough diagnostics, and clear communication regarding repairs and system maintenance. Customers frequently highlight the professionalism of technicians who explain issues in detail and offer maintenance plans. However, lower-rated reviews criticize high pricing for specific services like evaporator coil cleaning and diagnostic fees, alongside complaints about poor communication regarding service inclusions and scheduling confirmations.
Google rating: 5.0 out of 5 from 663 reviews (98% five-star).
Reviews on this page: 663 Google reviews (520 with written comments, 9 with photos).
Owner responses: the business replied to 88% of reviews.
Reviews from Google, shown as published (original wording, unedited).
WK
Wendy K TitusLocal Guide · 13 reviews
★★★★★
I cannot list all the positive adjectives for Darrel D and my experience with him. He was patient, thorough, showed pictures with explanations - everything you could ask for with an extensive repair. He is a dog person, so our dog was over the moon as we are with his HVAC service. Truly enjoying the service - so much we signed up for a yearly service contract
Price assessment: Reasonable price
Price: $1,800–2,000
Response from the owner · 2 days ago
Dear Wendy,
Thank you so much for your kind words about Darrel and your experience with our HVAC service. We're thrilled to hear that both you and your dog felt well taken care of and that you decided to join our annual service program. We look forward to serving you in the future!
Brandon a technician came today. He was exceptional, courteous and very thorough. He checked my unit, did some troubleshooting and was able to replace a needed part quickly and gave me a discount for my membership which was very welcomed. Island Breeze Air Conditioning Is excellent and I look forward to continue doing business with them!! They differently get my my recommendations and I will let all of my family and friends know not to hesitate to call them.
Price assessment: Great price
Price: $1,000+
Services: HVAC system maintenance, HVAC system repair, A/C system maintenance
Response from the owner · 7 months ago
Thank you for your wonderful review, Patricia! We're thrilled to hear that you had a positive experience with Island Breeze and appreciate your recognition of our commitment to fair pricing and quality work. If you ever need any further assistance, please don't hesitate to reach out!
Brandon provides exceptional and on time service. Always respectful and knowledgeable about his trade
Response from the owner · a week ago
Dear Scott,
Thank you so much for your kind words! I’m thrilled to hear that you appreciate Brandon's exceptional service and expertise—he truly is a valuable member of our team. We look forward to serving you again soon!
Island Breeze provided an awesome and fast service on our air conditioning unit.
Price assessment: Reasonable price
Services: A/C system maintenance
Response from the owner · a week ago
Dear Jada,
Thank you so much for your kind words about our service at Island Breeze. We're thrilled to hear that you found our team both awesome and efficient in addressing your air conditioning needs. Your satisfaction means the world to us!
Island Breeze Air Conditioning and Heating installed a new HVAC system in our home and they did an excellent job. The installers were very professional and provided a thorough clean up after the install. They have been servicing the HVAC system every six months and that service is thorough! Highly recommend!!
Price assessment: Great price
Price: $200–400
Services: A/C system maintenance
Response from the owner · 2 years ago
Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you're pleased with the installation of your new HVAC system and the professionalism of our installers. Ensuring a clean and tidy work area is part of our commitment to excellence, so it's fantastic to know that you noticed and appreciated that aspect of our service. We're also delighted that you've found our ongoing servicing to be thorough and satisfactory. Your recommendation means the world to us, and we're grateful for your trust in Island Breeze Air Conditioning and Heating. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
Brandon from Island Breeze Air came out to fix my AC. It’s hard to get five star service. But I believe that’s what he gave. He was friendly, knowledgeable, informative, answered all my questions, diagnosed the problem and fixed it. Highly recomend.
Price assessment: Reasonable price
Price: $1,800–2,000
Services: HVAC system repair
Response from the owner · a year ago
Thank you so much for your thoughtful review! We're thrilled to hear that Brandon delivered the five-star service we aim for. It's always our goal to respond quickly, provide honest solutions, and make the process as smooth as possible. We truly appreciate your recommendation and are grateful for the opportunity to earn your trust!
What a great company, Brandon Valdez was our HVAC Technician to come help with our AC problems. Super professional, very knowledgeable about AC systems, also fixed a problem that didn't even know was there. I will be referring and using Island Breeze moving forward with any Air Conditioning needs. Thank you Brandon, and the team at Island Breeze Air Conditioning & Heating LLC
Price assessment: Great price
Services: HVAC system repair, A/C system maintenance
Response from the owner · a month ago
Hi Kyle,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Brandon provided you with excellent service and resolved your AC issues. Your referrals mean the world to us, and we look forward to assisting you with any future needs.
Called at 7AM Saturday morning and was out same day at 5PM. Diagnostic and replaced dead capacitor and burnt contact terminal and AC is blowing ice cold once again. Recommend the Peak Protection Program for $240.00 yearly gets two maintenance / cleaning visits and - 20% off all repairs.
Price assessment: Reasonable price
Price: $600–800
Services: HVAC system repair
Response from the owner · a month ago
Dear Yo Ipitydafool,
Thank you for your wonderful review! We’re thrilled to hear that our team was able to resolve your AC issues so promptly and that you're satisfied with our Peak Protection Program. We appreciate your recommendation and look forward to serving you again in the future.
Good communication, professional and go the extra mile. The owner, Darrel, was the most professional and personable contractor/vendor I’ve ever worked with; he was on time, respectful of me and the property and even gave attention to my dog. Not that he needed to do the latter but it was very nice of him.
Price assessment: Not sure
Services: HVAC system repair, A/C system maintenance
Response from the owner · a month ago
Dear Lynn, thank you so much for your kind words. I'm thrilled to hear that you appreciated our communication and that I could make a positive impression on both you and your dog. Your feedback means a lot to me, and I look forward to working with you again in the future.
I would highly recommend Island Breeze! They got us in for an appointment right away. The tech Tyler did an amazing job and got everything fixed up. Very honest and professional!
Response from the owner · a month ago
Dear Brianna, thank you so much for your kind words! We are thrilled to hear that Tyler provided you with quick and professional service. Your recommendation means the world to us, and we look forward to serving you again in the future.
