Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
Isle Of Indulgence Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Isle Of Indulgence Spa

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 20 hot tub spas · 5.0★ from 353 Google reviews

📞 Call (901) 453-6855Request a call backWebsite ↗

Report card

Percentile vs other hot tub spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Isle Of Indulgence Spa is better than 100% of hot tub spas.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Isle Of Indulgence Spa is better than 99% of hot tub spas.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Isle Of Indulgence Spa is better than —% of hot tub spas.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Isle Of Indulgence Spa is better than 100% of hot tub spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Isle Of Indulgence Spa is better than 100% of hot tub spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Isle Of Indulgence Spa is better than —% of hot tub spas.–
—

Reviews for your job

Customers hired Isle Of Indulgence Spa for 8 kinds of job.

Isle Of Indulgence Spa for bikini waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Bikini waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Bikini waxing”

Ania4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service here! Very efficient and the staff and owner were friendly, I will definitely be returning for more services!!

Great priceBikini waxing
Anneliese3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Janel is amazing 10/10 recommend! Great service and made my first Brazilian so much better especially with the nerves. Getting more done soon I can’t wait!!

Reasonable priceSkin treatmentsLeg hair removalBikini waxing
whitneyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I love this spa from the cleanliness to the esthetic. Great customer service and the technicians try to make your experience as pain free as possible. If you looking for a fast and beginner friendly experience then yes!

Bikini waxingIntimate area hair waxingBrazilian waxing
Aaliyah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have an amazing experience at Isle of Indulgence Spa everytime I go! I got a bikini wax with Jonel for the first time a few months ago, and it was the best waxing experience I've ever had. Everyone’s very welcoming. Jonel is professional, kind, and made me feel super comfortable throughout the entire process. The…

Great priceBikini waxingIntimate area hair waxing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 74%Reasonable 26%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Skin treatments61—
Facial massage20—
Basic facial14—
Bikini waxing4—
Intimate area hair waxing4—
Chin waxing3—
Brazilian waxing3—
Lip hair removal2—

Compare with

Smith Pool | Pool Repairs, Maintenance, Renovations logoSmith Pool | Pool Repairs, Maintenance, RenovationsExperts Score 97Memphis · 4.97★AGS Pool Services logoAGS Pool ServicesExperts Score 96Memphis · 5.00★The Spa Midtown logoThe Spa MidtownExperts Score 89Memphis · 4.90★