Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Isle Of Indulgence Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Isle Of Indulgence Spa

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 20 hot tub spas · 5.0★ from 353 Google reviews

📞 Call (901) 453-6855Request a call backWebsite ↗

Report card

Percentile vs other hot tub spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Isle Of Indulgence Spa is better than 100% of hot tub spas.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Isle Of Indulgence Spa is better than 99% of hot tub spas.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Isle Of Indulgence Spa is better than —% of hot tub spas.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Isle Of Indulgence Spa is better than 100% of hot tub spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Isle Of Indulgence Spa is better than 100% of hot tub spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Isle Of Indulgence Spa is better than —% of hot tub spas.–
—

Reviews for your job

Customers hired Isle Of Indulgence Spa for 8 kinds of job.

Isle Of Indulgence Spa for lip hair removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Lip hair removal”

RhondaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing! I had Jaliyah for brows, chin, and lip waxing and she was awesome. I also did the FIT heat wrap and it was absolutely splendid. Additionally, the spa is kept very clean and has a nice relaxing vibe.

Great priceEyebrow waxingLip hair removalChin waxing
Keisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been going to Isle of Indulgence Spa since March of 2025. This is the cleanest and most professional place around. The staff is nice and always give you great service. 10 out of 10 highly recommend.

Great priceNeck hair removalLip hair removalChin waxing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 74%Reasonable 26%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Skin treatments61—
Facial massage20—
Basic facial14—
Bikini waxing4—
Intimate area hair waxing4—
Chin waxing3—
Brazilian waxing3—
Lip hair removal2—

Compare with

Smith Pool | Pool Repairs, Maintenance, Renovations logoSmith Pool | Pool Repairs, Maintenance, RenovationsExperts Score 97Memphis · 4.97★AGS Pool Services logoAGS Pool ServicesExperts Score 96Memphis · 5.00★The Spa Midtown logoThe Spa MidtownExperts Score 89Memphis · 4.90★