Experts Reviews · Company report
Isle Of Indulgence Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Isle Of Indulgence Spa

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 20 hot tub spas · 5.0★ from 353 Google reviews

Report card

Percentile vs other hot tub spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Isle Of Indulgence Spa is better than 100% of hot tub spas.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Isle Of Indulgence Spa is better than 99% of hot tub spas.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Isle Of Indulgence Spa is better than —% of hot tub spas.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Isle Of Indulgence Spa is better than 100% of hot tub spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Isle Of Indulgence Spa is better than 100% of hot tub spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Isle Of Indulgence Spa is better than —% of hot tub spas.–
—

Reviews for your job

Customers hired Isle Of Indulgence Spa for 8 kinds of job.

Isle Of Indulgence Spa for skin treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.61
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 61 Google reviews tagged “Skin treatments” · showing 40

James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome service!!!!

Skin treatments
Kylan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing experience!!

Great priceSkin treatments
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very clean sanitize they take their time on your Services!!

Skin treatments
K10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Received a VI Peel. The customer service was phenomenal. Jonel did a great job walking me through the process and providing my facial. I would strongly recommend Isle of indulgence Spa, in particular Ms. Jonel if you want a great facial. This is a FIVE STAR by a large margin.

Great priceSkin treatments
J.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional, Knowledgeable and Reliable. It was a first for me but a wonderful experience. I'm definitely going back sooner than later.

Great priceSkin treatmentsFacial massage
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

What a terrific experience! Not only was my expired, extremely expired gift certificate honored but the service was beyond all expectations. I am amazed at how much better my skin looks after just one treatment. I will definitely go back and I Wholeheartedly recommend this business for your spa needs!!!

Skin treatments
Terrell8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

"I had an incredible facial at Isle of Indulgence this past Friday! The soothing environment and expert care made the experience truly relaxing. My skin feels rejuvenated and refreshed, thanks to the tailored treatment that addressed my specific needs. I highly recommend Isle of Indulgence for anyone looking to indulge in self-care and pampering!"

Skin treatments
Allouweishes13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A friend found Isle of Indulgence for me and I had my first 2 Vi Chemical Peels and so far I am extremely pleased with the results. The aesthetician Ella is not only knowledgeable of her profession, she is very nice and passionate about what she does! I’ve also had the pleasure to meet Ms. Jonel as well and she is…

Reasonable priceSkin treatments
Nytalia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I go to Isle of Indulgence every month for facials and it’s truly the best experience I’ve had at a spa. Jonel and her team are extremely knowledgeable and always take their time to give me the best service for my skin’s needs. I always leave glowing!☀️

Skin treatments
brianna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

All the staff are wonderful and really take time making sure you feel good in your skin

Great priceSkin treatments
Dayoisha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

1000/10 From the time I entered it was nothing but real honest information needed from what I need to informing me of what’s next! I left with so much relaxation! I will be back! Thank youuuuu again! HAPPY BIRTHDAY TO ME! :)

Great priceSkin treatments
Amani4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

AN ABSOLUTE AMAZING EXPERIENCE!!!! 100000/10 reccommend. My fiance and I are getting married soon and we decided to start getting facials to prep. I stumbled across a few videos on TikTok about Isle of Indulgence and we are REGULARS!!! The staff is AMAZING shoutout to Ms. Ella and Ms. Jonnell, they are the kindest…

Great priceSkin treatments
Kim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had the best experience from the time I walked through the door. This was my first time getting a dermaplaning facial. I was as nervous but was guided through the entire process. I’m relocating to Memphis and value my skin care. I have found my skin treatment here at isle of indulgence spa. Highly recommend!

Great priceSkin treatments
Brieon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I see why this place has 5 stars! Amazing experience. Thank you Ella !! Made my first time a blast. I look forward to booking again. If you’re thinking about a facial here. DO IT. 🫶🏽❤️

Customer photo from Brieon's review
Reasonable priceSkin treatments
Rashika5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Melanie did an amazing job on my facial. 😍 I will be returning to see her again.

Great priceSkin treatments
Tobi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I highly recommend IOI. Everytime I’ve come here I left with glowing skin that lasts. Not only because of the expertise, but because Jonel and her staff are so kind, caring & passionate about what they do. Jonel is honest about what your specific skin needs and that results will come with consistency. It’s very…

Skin treatments
anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Melanie gave me a gentleman’s facial. It was my first time ever getting facial treatment, I wasn’t expecting to see much difference but it was major difference from when I walked in to me leaving out definitely going back!

Great priceSkin treatments
Erika10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

LOVE Jonel. She was so gentle with my skin and attentive to my needs. Very knowlegdeable about skincare too. Will be rebooking.

Skin treatments
STEPHANIE2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My first time here and I had a great experience!

Reasonable priceSkin treatments
Sadie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

best place ever! So clean and professional. And their staff is so nice!

Reasonable priceSkin treatments
Nell11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

really nice experience and very informative

Skin treatments
Tyanna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Amazing Indulgence Spa is the best place for your skin and overall beauty services.

Skin treatments
Lala11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Omg, Jonel is amazing! She was so professional and knowledgeable! Her establishment is ALWAYS clean and neat. I highly recommend her to anyone seeking to obtain healthier and vibrant skin. 💗

Great priceSkin treatmentsBasic facialMicroneedling
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ella was phenomenal and did a fantastic job. She was honest and upfront with what was realistic for my goals setting realistic expectations and timelines. 5/5 will continue to be my go to esthetician.

Great priceSkin treatments
Sheree10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This was my first time here. The atmosphere was very welcoming and calming. She was patient and informative about my needs. I will definitely be going back. Highly recommend!

Great priceSkin treatments
D8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This was my first visit. It was a phenomenal experience. The staff is very thorough and detailed oriented. They took the time to map out the best options for me. Will definitely be going back on a regular basis.

Great priceSkin treatments
QLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a great experience getting the derma-planing facial. The room was nice and relaxing. The esthetician was very informative and professional. She went above and beyond to make me happy and comfortable.

Skin treatmentsFacial massage
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ella is great. Always so relaxing

Reasonable priceSkin treatments
Beatrice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The absolute most amazing experience! I am in awe of how my skin looks and feels!!

Skin treatments
Anneliese3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Janel is amazing 10/10 recommend! Great service and made my first Brazilian so much better especially with the nerves. Getting more done soon I can’t wait!!

Reasonable priceSkin treatmentsLeg hair removalBikini waxing
JOY4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great customer service, great facial, detailed follow-up instructions... what more can I ask for!! Thank you for helping my to achieve my goals!!

Reasonable priceSkin treatments
Dallas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I am really glad that I chose to make this place my new home my experience was nothing but positivity , clean environment & last but not least the treatment I received from Jonel !! 10/10

Great priceSkin treatments
Maria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The service is amazing

Great priceSkin treatments
VH4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

amazing experience!! Jonel was awesome and went above and beyond. my new go to spot for ALL facial treatments

Great priceSkin treatments
Sarah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Love this place! They always do a great job. Ella did a great job. Spa is clean and comfortable. I will be back.

Great priceSkin treatments
oliviaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I received the dermaplaning facial and my skin feels amazing! It’s been about a week since I’ve had it done and I noticed a huge difference with my skin. Thank you so much!!!!

Great priceSkin treatments
ElishaLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great environment and relaxing vibe and my skin looks great!

Skin treatments
Marchello3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Isle of Indulgence Spa is the place to be. From the great & warming atmosphere- to the excellent customer service, everything is perfect. I had the opportunity of having Jonel to start reducing the stubborn ingrown hairs in my chin area. I’m seeing awesome results just from our treatment sessions & she gives great after care advice. 10/10 recommend!

Great priceSkin treatmentsFacial massageMicroneedling
MichelleLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What a great spa experience! Jonell completed my facial and it was terrific. The result left my skin so refreshed and moisturized. The spa is clean with a beautiful and calming environment. Highly recommend if you want a 5 star experience.

Great priceSkin treatments
Jasmine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional service and beautiful, clean space. Jonelle was a pleasure to work with.

Skin treatments

Show more skin treatments reviews (21 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 74%Reasonable 26%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with