Analyzing 5,377,1955.4MGoogle Reviews For 14,40614.4K Experts
It's Maid Day
4.9★★★★★ · 109 Google reviews · 23 photos
House cleaning service · Monroe, GA
It's Maid Day at a glance
Customers frequently praise the cleaning teams for their punctuality, thoroughness, and professional communication, noting that staff often ask specific questions to tailor the service to client needs. The high rating reflects consistent satisfaction with detailed work on kitchens, bathrooms, and floors. However, some reviews criticize inconsistent service quality over time, with complaints about missed details like vacuuming and bedmaking, alongside concerns regarding administrative scheduling issues and a review tipping policy that may influence feedback.
Google rating: 4.9 out of 5 from 109 reviews (94% five-star).
Reviews on this page: 109 Google reviews (103 with written comments, 1 with photos).
Owner responses: the business replied to 12% of reviews.
Most recent review: October 23, 2026.
Service: Apartment Cleaning Service serving Monroe, Georgia.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
109 reviews on Google
5★102
4★3
3★2
2★2
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 103 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were friendly and provided great service with smiles, they were responsive to our needs and questions, they were efficient with their use of time…”
“Impressed with the cleaning team of Elisha and Mimi: on time, professional, personable, communicative and great work ethic.”
“The cleaners arrived on time and were very professional, courteous, and attentive to their cleaning responsibilities.”
“This highly recommended service exceeded my expectations.”
“…n’t get a tip unless the customer leaves a good review, so all these 5 stars are people trying to help their cleaning teams, and may not be a reflecti…”
“The employees were friendly, professional and explained everything involved in the cleaning process.”
“They always provide the highest quality of cleaning service and the prices are reasonable.”
“Communication upfront and expectations from the company and myself were always clear.”
People customers mention
Bre5 reviews
Theresa4 reviews
Elisha4 reviews
Alejandra3 reviews
Luz3 reviews
Crystal3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Kyle Andrich8 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Another great job by Theresa and Lisa! The team never assumes, they always ask questions about what and where we want cleaned. The team always asks about vacuuming before they start, so that I can get away to a quieter room if I need to join a work call. Additionally, when they made up one of the beds, they didn't just leave the old bedding in the bathroom or at the foot of the bed. They put it all in a pillowcase and brought it downstairs to the laundry room. So thoughtful!
Positive: Quality, Professionalism, Value
Services: Standard cleaning
Response from the owner · 4 months ago
Thank you for the thoughtful post! We’ll make sure your cleaners hear about this because positive feedback always brightens their day.😊
Patricia Grambo8 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Yaaay! It's Maid Day! The house smells fresh, all bathrooms: spotless. The Kitchen: gleaming appliances, and, (my favorite) a shiny sink and stove. All floors: clean!!! Woohoo!
Many thanks, ladies.
Services: Standard cleaning
Response from the owner · 4 months ago
Thank you! We work very hard on consistency, communication, and reliability, so hearing this feedback absolutely makes our day.
John Beltrami8 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Lisa and Theresa from It’s Maid Day did a super job yesterday. They were friendly and provided great service with smiles, they were responsive to our needs and questions, they were efficient with their use of time, and they were patient with me to make sure the beds were tucked in just right. I highly recommend them.
Price assessment: Reasonable price
Services: Standard cleaning
Mary Leach2 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Elisha was great. She was very thorough and worked hard to clean the whole house. She was on time for the appointment. We look forward to having her back again.
Price assessment: Great price
Price: $100–150
Services: Standard cleaning
Alan S5 reviewsiTotal number of Google reviews Alan has written across all businesses on Google Maps, not just this one.
Theresa and Alejandra did a great job on our house! Highly recommend!
Services: Deep clean
Response from the owner · 2 months ago
We’ve loved serving families throughout the Atlanta area over the years, and posts like this truly mean a lot to us. Thank you for supporting a local Georgia company.
Bob Putnam10 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
First time using this service and company and I''m very pleased. Impressed with the cleaning team of Elisha and Mimi: on time, professional, personable, communicative and great work ethic. Kitchen and bathrooms never looked better
Price assessment: Great price
Price: $150–200
Services: Deep clean
Response from the owner · 2 months ago
Thank you! We work very hard on consistency, communication, and reliability, so hearing this feedback absolutely makes our day.
