Medical spa · Eden Prairie, MN · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%91+23.7Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#76 of 151 medical spasiPosition by Experts Score among all companies we track in this category. · better than 50%
5.0★★★★★191 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Ivy Aesthetics Med Spa five stars based on 191 reviews, with the owner responding to 99 percent of comments. Customers frequently praise the clean, modern facility and knowledgeable staff who provide thorough explanations for treatments like Botox, fillers, facials, and IV hydration. Recurring themes include welcoming service, personalized care, and effective online scheduling. One criticism involves a $50 fee charged for a consultation cancelled due to illness.
Google rating: 5.0 out of 5 from 191 reviews (99% five-star).
Reviews on this page: 191 Google reviews (165 with written comments, 3 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: July 9, 2026.
Service: Medical Spa serving Eden Prairie, Minnesota.
Data from Google, last updated November 2, 2026.
Score profile vs other medical spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Ivy Aesthetics Med SpaMedical Spas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ivy Aesthetics Med Spa: 96/100 on this factor. Category median: 95.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ivy Aesthetics Med Spa: 91/100 on this factor. Category median: 93.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ivy Aesthetics Med Spa: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ivy Aesthetics Med Spa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
191 Google reviews we collected
5.0of 5
5 stars18999%
4 stars00%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 165 written reviews
100%praise
Praise264100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price947%
Reasonable947%
Overpriced00%
Not sure15%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9937%
Quality & results5621%
Would recommend5119%
Communication3312%
Honesty & trust104%
Speed & response83%
Price & value83%
What customers talk about
We read 165 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The entire team was warm, welcoming, and incredibly knowledgeable.”
“I had such a wonderful experience at Ivy Aesthetics from start to finish.”
“I absolutely LOVE Ivy Aesthetics Med Spa, it’s my go-to for everything!”
“They took the time to listen to my concerns, explain every treatment option, and made me feel completely comfortable throughout the process.”
“If you’re looking for a place that combines professionalism, expertise, and a genuinely caring team—this is it!”
“The woman who works at the front desk, Kara, is the nicest, most welcoming person and I immediately felt taken care of.”
“My treatments are competitively priced but they also WORK.”
People customers mention
Brittaney18 reviews
Carli11 reviews
Botox9 reviews
Brittany5 reviews
Chanhassen3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ivy Aesthetics Med Spa for 8 kinds of job. Pick one to see what they paid and said.
AAlina1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had such a wonderful experience at Ivy Aesthetics from start to finish. The entire team was warm, welcoming, and incredibly knowledgeable. They took the time to listen to my concerns, explain every treatment option, and made me feel completely comfortable throughout the process.
If you're looking for a med spa…
TTriciaLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Ivy is an AMAZING med spa! The staff are so kind, welcoming and knowledgeable. I’ve been coming for services for a few years and I always look forward to my appointments. The space is beautifully curated and clean. Highly recommend!
Reasonable price
AAshley1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I get my lip filler done by Brittaney and she does an AMAZING job! The rooms are always very clean and the girls working the front desk are always super nice and welcoming! They don’t push other services on you and just do a fantastic job every time!
Reasonable priceLip fillers
AApril9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Very pleasant staff and office space! I appreciate the qualifications of staff, and feel very welcome!
Reasonable priceChemical peels
JJoan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I absolutely LOVE Ivy Aesthetics Med Spa, it’s my go-to for everything! From the moment you walk in, you feel taken care of. The entire team is warm, knowledgeable, and makes every visit feel like a luxury experience.
They create such a positive environment that leaves you feeling refreshed, confident, and…
Great priceMicroneedlingBOTOX treatmentsDysport treatment
CChristine5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
My 1st time experience here was so lovely! I was so nervous to visit a med spa and talk about botox and the like but they made it super comfortable and FUN! I ended up only getting a facial so far but I look forward to getting more services here soon. I also appreciated the thorough description of all the available services they provided.
I had such a wonderful experience at Ivy Aesthetics from start to finish. The entire team was warm, welcoming, and incredibly knowledgeable. They took the time to listen to my concerns, explain every treatment option, and made me feel completely comfortable throughout the process.
If you're looking for a med spa that combines professionalism, exceptional customer service, and amazing results, I can't recommend this place enough. It's clear they truly care about their clients and take pride in the work they do.
T
Tricia KuhlLocal Guide · 16 reviewsiTotal number of Google reviews Tricia has written across all businesses on Google Maps, not just this one.
Ivy is an AMAZING med spa! The staff are so kind, welcoming and knowledgeable. I’ve been coming for services for a few years and I always look forward to my appointments. The space is beautifully curated and clean. Highly recommend!
Price assessment: Reasonable price
Response from the owner · 7 months ago
Thank you so much for your kind words and for being a loyal client! We’re so happy you enjoy your visits and truly appreciate your recommendation. We can’t wait to see you again!
A
Ashley Turner1 reviewiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
I get my lip filler done by Brittaney and she does an AMAZING job! The rooms are always very clean and the girls working the front desk are always super nice and welcoming! They don’t push other services on you and just do a fantastic job every time!
Price assessment: Reasonable price
Services: Lip fillers
Response from the owner · 7 months ago
Thank you so much for your kind words! We’re so happy you’ve had a great experience with Brittaney and our team. We truly appreciate your support and can’t wait to see you again!
— The Ivy Team
A
April Hollahan9 reviewsiTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Very pleasant staff and office space! I appreciate the qualifications of staff, and feel very welcome!
Price assessment: Reasonable price
Services: Chemical peels
Response from the owner · 7 months ago
Hi April! Thank you so much for your kind words! We’re so glad you felt welcomed - creating a comfortable, inviting environment is so important to us. We truly appreciate you recognizing our team’s qualifications as well, as we take a lot of pride in the level of care we provide. We look forward to seeing you again soon!
J
Joan Corey6 reviewsiTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
I absolutely LOVE Ivy Aesthetics Med Spa, it’s my go-to for everything! From the moment you walk in, you feel taken care of. The entire team is warm, knowledgeable, and makes every visit feel like a luxury experience.
They create such a positive environment that leaves you feeling refreshed, confident, and supported in your wellness journey.
It truly is a one-stop shop, offering a full range of cosmetic and wellness services, along with high-quality, medical-grade products.
I recommend Ivy Aesthetics to all of my friends and family. If you’re looking for a place that combines professionalism, expertise, and a genuinely caring team—this is it!
Price assessment: Great price
Services: Microneedling, BOTOX treatments, Dysport treatment, Service not listed
Response from the owner · 7 months ago
Hi Joan! Thank you so much for taking the time to share such a kind and thoughtful review - it truly means more to us than you know. We’re so grateful to be your go-to and to be part of your wellness and aesthetic journey!
Creating an environment where our clients feel cared for, confident, and supported is always our goal, so hearing that reflected in your experience means everything to our team. We’re so glad you’ve loved your microneedling and BOTOX/Dysport treatments as well!
Your recommendations to friends and family mean the world to us - we can’t thank you enough for your trust and support. We always look forward to seeing you! 🤍
J
Jamie Dorsett6 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
They are amazing!! Such great personalize service. Always look forward to going
Services: IV therapy, B-12 injections, JUVÉDERM treatments, Chemical peels, EmSculpt treatments, IPL photo facial
Response from the owner · 7 months ago
Hi Jamie! Thank you! We love that you’ve been able to experience a variety of our services. It means a lot to be part of your wellness and aesthetic journey!
C
Christine Kamrath5 reviewsiTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
My 1st time experience here was so lovely! I was so nervous to visit a med spa and talk about botox and the like but they made it super comfortable and FUN! I ended up only getting a facial so far but I look forward to getting more services here soon. I also appreciated the thorough description of all the available services they provided.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 7 months ago
Hi Christine! Thank you so much for sharing this - we’re so glad you chose us for your first med spa experience! We know it can feel a little nerve-wracking at first, so it means a lot to hear that you felt comfortable (and even had fun!) during your visit.
We’re so happy you enjoyed your facial, and we loved being able to walk you through all of your options in a way that felt helpful and not overwhelming. Can’t wait to see you again soon! 🤍
W
Wendy Rogers2 reviewsiTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
I’ve been to Ivy several times for IpL and facials. The staff is absolutely fantastic- kind, welcoming, and friendly. Their membership is a really good deal, and I have recommended Ivy to several friends.
Price assessment: Great price
Services: IPL photo facial, Service not listed
Response from the owner · 7 months ago
Hi Wendy! We’re so happy to hear you’ve been loving your IPL photo facial results and our staff!! Thank you for sharing your experience! It means so much to us, and we’re so glad you trusted us with your skin. Can’t wait to see you again soon!
A
Alexandra LambertLocal Guide · 8 reviewsiTotal number of Google reviews Alexandra has written across all businesses on Google Maps, not just this one.
Everyone at Ivy is so, so great. Thoughtful treatment plans and thoughtful humans.
Price assessment: Reasonable price
Services: Chemical peels, BOTOX treatments
Response from the owner · 7 months ago
Hi Alexandra! Thank you so much for your kind review! We’re so glad you’ve had a great experience with your chemical peels and BOTOX treatments. We truly appreciate you being a part of our community!
L
Laura & Paul Munn3 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
I seriously love Ivy Med Spa. The woman who works at the front desk, Kara, is the nicest, most welcoming person and I immediately felt taken care of. The atmosphere is instantly calming. My nurse injector, Sam, gave me the best Botox treatment I have had - my before and after photos are insane! You won’t regret coming here - Ivy is truly wonderful!
Price assessment: Great price
Services: BOTOX treatments
Response from the owner · 7 months ago
Laura, thank you so much for taking the time to leave this kind review. We’re so glad you’ve had a great experience, we truly love our team. We look forward to seeing you soon!
