Photographer · Port Neches, TX · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%93+14.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#156 of 233 pet photographyiPosition by Experts Score among all companies we track in this category. · better than 33%
5.0★★★★★105 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Ivy Lane Portraits five stars based on 105 reviews, highlighting consistent praise for the photographer's patience with children, ability to create comfortable sessions, and high-quality family, newborn, and school spirit portraits. Clients frequently mention long-term loyalty and ease of communication throughout the booking and editing process. One low-star review criticized the delayed delivery of retouched senior photos, expressing dissatisfaction with the service speed relative to the cost paid.
Google rating: 5.0 out of 5 from 105 reviews (99% five-star).
Reviews on this page: 105 Google reviews (93 with written comments, 9 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 28, 2026.
Service: Pet Photographer serving Port Neches, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other pet photography
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Ivy Lane PortraitsPet Photography median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ivy Lane Portraits: 98/100 on this factor. Category median: 99.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ivy Lane Portraits: 97/100 on this factor. Category median: 99.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ivy Lane Portraits: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ivy Lane Portraits: 93/100 on this factor. Category median: 100.A
93
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ivy Lane Portraits: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
–
Bar = this company · dark tick = category median.
Star ratings
105 Google reviews we collected
5.0of 5
5 stars10499%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 93 written reviews
95%praise
Praise9195%
Complaints55%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3739%
Would recommend2425%
Quality & results1516%
Honesty & trust99%
Speed & response55%
Communication44%
Price & value22%
What customers talk about
We read 93 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“ILP is professional and so easy to work with from booking and session to final photo selection.”
“highly recommend if you're looking for an amazing photographer who is also amazing with your kids!”
“I cannot recommend her enough and will continue to use her for all of our life events.”
“She has such a great eye, and her creativity and attention to detail are unmatched.”
“She makes the whole process easy, the photos always come out great, and I can trust her no matter what kind of mood my kid is in.”
“It takes my daughter a long time to warm up to new people and she had her giggling immediately.”
“She also has great system for communicating updates on the cue for receiving session proofs.”
“Her services are 1000% worth the money.”
People customers mention
Simone25 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Pinkee3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
We absolutely love Ivy Lane Portraits! She’s done our family Christmas photos for years, along with our office photos and headshots. Every year I leave our session thinking there’s no way we got a single good picture with our chaotic crew, and every year I have the hardest time choosing favorites because I love them…
Courtney5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Ivy Lane Portraits is the BEST! Not only does Simone take incredible photos, she makes our entire family so comfortable during every session. She’s generous, creative, kind and personable. She has taken newborn, family outdoor, family studio, recital/costumes, and Santa/Christmas pictures for us. I have always loved…
Reasonable price
Allison6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Simone is absolutely amazing! We just finished our 8th session with her over the last 6 years! She connects with my children, makes sure we all look our best and always KNOCKS it OUT OF THE PARK with our pictures! I wouldn’t use anyone else!!!
Great price
Danielle1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Simone has such a gift. We’ve used her for multiple newborn and family sessions, and every experience has been wonderful. The photos she’s captured of our girls will truly be some of our most cherished for years to come. She has an incredible way of making little ones light up with the brightest smiles, and her…
Chi3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Ivy Lane Portraits is amazing. Simone is so good at what she does and has so much patience. She is always able to capture the best moments even with the most rambunctious toddlers and temperamental newborns. The images come out absolutely amazing. ILP is professional and so easy to work with from booking and session…
erica6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Simone’s work is not only great but the experience to go along with it is just as wonderful. She is patient and makes everyone in my family feel comfortable in front of the lens.
We absolutely love Ivy Lane Portraits! She’s done our family Christmas photos for years, along with our office photos and headshots. Every year I leave our session thinking there’s no way we got a single good picture with our chaotic crew, and every year I have the hardest time choosing favorites because I love them all! She has such a great eye, and her creativity and attention to detail are unmatched. I truly can’t recommend her enough! If you’re looking for someone who is incredibly talented and consistently delivers beautiful photos, she’s your girl. You won’t be disappointed!
Courtney Gillespie5 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Ivy Lane Portraits is the BEST! Not only does Simone take incredible photos, she makes our entire family so comfortable during every session. She’s generous, creative, kind and personable. She has taken newborn, family outdoor, family studio, recital/costumes, and Santa/Christmas pictures for us. I have always loved every experience! You will never be disappointed booking with Simone.
Price assessment: Reasonable price
Allison Fontenot6 reviewsiTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
Simone is absolutely amazing! We just finished our 8th session with her over the last 6 years! She connects with my children, makes sure we all look our best and always KNOCKS it OUT OF THE PARK with our pictures! I wouldn’t use anyone else!!!
Price assessment: Great price
Danielle Larimer1 reviewiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Simone has such a gift. We’ve used her for multiple newborn and family sessions, and every experience has been wonderful. The photos she’s captured of our girls will truly be some of our most cherished for years to come. She has an incredible way of making little ones light up with the brightest smiles, and her patience with even the most strong-willed toddlers is unmatched. Her warmth and talent make every session feel effortless, and the end result fills us with so much joy every time we receive our gallery back. I cannot recommend her enough!
Chi Tran3 reviewsiTotal number of Google reviews Chi has written across all businesses on Google Maps, not just this one.
Ivy Lane Portraits is amazing. Simone is so good at what she does and has so much patience. She is always able to capture the best moments even with the most rambunctious toddlers and temperamental newborns. The images come out absolutely amazing. ILP is professional and so easy to work with from booking and session to final photo selection. I chose ILP for all my newborn and family portraits and they always exceed expectations! Highly recommend!
tori shuler7 reviewsiTotal number of Google reviews tori has written across all businesses on Google Maps, not just this one.
Simone’s work is not only great but the experience to go along with it is just as wonderful. She is patient and makes everyone in my family feel comfortable in front of the lens.
Ashley Quintela1 reviewiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Had a mommy and me/maternity and family photos both turned out absolutely perfect. She was so patient with my toddler and captured everything beautifully.
Sierra Joffrion6 reviewsiTotal number of Google reviews Sierra has written across all businesses on Google Maps, not just this one.
Simone always goes above and beyond! She is so amazing with the kiddos and every picture always melts my heart. We found our forever photographer! She’s amazing! Editing to add she is still THE BEST!!🤍
Amber Stansbury2 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
I’ve been using Ivy Lane for years, and she never misses. She makes the whole process easy, the photos always come out great, and I can trust her no matter what kind of mood my kid is in. If you need someone reliable who consistently delivers, she’s it!
