Google reviewers rate J & J Floor Care five stars based on 142 reviews, noting the owner responds to all feedback. Customers frequently cite punctuality, professional communication, and affordable pricing for services including carpet, tile, rug, and upholstery cleaning. Recurring themes highlight thorough stain removal, efficient scheduling, and honest assessments of damage without unnecessary upselling. No common criticisms appear in the provided excerpts, as all listed reviews are five-star ratings.
Google rating: 5.0 out of 5 from 142 reviews (99% five-star).
Reviews on this page: 142 Google reviews (122 with written comments, 11 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 7, 2026.
Service: Carpet Cleaning serving Oklahoma City, Oklahoma.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
142 reviews on Google
5★140
4★1
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
JT
Janet Thompson5 reviews
★★★★★
I’ve used Joe for years. He’s always fantastic plus is considerate of your time and what you have going on. He cleaned my rugs and the tile over a large area.
Price assessment: Great price
Price: $250–300
Services: Carpet steam cleaning
Response from the owner · a month ago
Thank you Janet I appreciate the years of business you have given to me. Thank you for your review. 😁
Joseph did such a thorough job cleaning my carpet. He was pleasant, professional and never tried to up-sell another/additional service, which I appreciate after being squeezed by another well known company. We have four chihuahuas and he used a black light to find the pee marks, then sprayed deodorizer and then cleaned very thoroughly. I am so happy with this service!
Price assessment: Reasonable price
Price: $350–400
Services: Carpet steam cleaning, Pet stain & odor removal
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Carpet steam cleaning, General carpet cleaning, Pet stain & odor removal
Response from the owner · 2 years ago
Thank you Karen, it means so much to us when our clients are thrilled with our service and feel confident and thankful enough in the service they received that they give us awesome reviews. Thank you for sharing your experience and gratitude 😁
Joseph ( and Mary) of J & J Floor Care promptly responded to my inquiry and did a fantastic job on my two throw rugs and my whole house carpet. Professional, courteous and prompt, I highly recommend them for any of the services they offer!
Price assessment: Great price
Price: $200–250
Services: Carpet steam cleaning, Pet stain & odor removal
Response from the owner · 4 months ago
Thank you Victor we appreciate your business and your review!
I am so happy I used J&J! They were affordable, kind, and did a phenomenal job! I couldn't be happier with the results and would recommend them to anyone. My couch and rug is a completely different color, I can't believe I waited so long to get this done and wish I would have done it sooner. I plan on using them again next year.
Thank you Katelynn, We are also so happy you used us and are happy with the results we look forward to seeing you next year. Thank you for sharing your experience.
Holy Moly!! They saved my carpet!! I have had Oxy Clean come several times and did nothing to help with a large stain. Jo came and literally got the stain out first clean, FIRST CLEAN! AMAZING!! My carpet is brand new and smells wonderful!! Seriously, CALL J&J Floor Care!!! Before and after pics!
Price assessment: Great price
Services: Carpet steam cleaning
Response from the owner · 5 months ago
Thank you Alicia we are so glad you found us and are happy with the work! Thank you for taking the time to give us your feedback and review.
If you are looking for amazing service I highly recommend J and J floor care. We had our rile floors deep cleaned and our couch Steamed and the results are absolutely a phenomenal.
Price assessment: Great price
Price: $500+
Services: Upholstery cleaning, Pet stain & odor removal
Response from the owner · 7 months ago
Thank you Michelle we are happy that you are thrilled with our service thank you so much for your business and sharing your experience with your review.