Customers frequently praise J & L Auto Upholstery for its quality craftsmanship, reasonable pricing, and quick turnaround times on services like headliner installation and seat reupholstery. Positive reviews highlight the shop's flexibility with scheduling and ability to match materials effectively. However, recurring criticisms from low-star reviewers describe instances of vehicle damage, incomplete work, and inaccurate quotes, with some noting a lack of communication regarding issues discovered during the repair process.
Google rating: 4.7 out of 5 from 70 reviews (86% five-star).
Reviews on this page: 70 Google reviews (53 with written comments, 11 with photos).
Owner responses: the business replied to 0% of reviews.
Reviews from Google, shown as published (original wording, unedited).
JD
J DLocal Guide · 22 reviews
★★★★★
J&L did the headliner on my older Pontiac - it came out great, and looks like new. Very good material match for both texture and color, and they also repaired a long-broken lamp switch on one of the grab handles.
The price was very reasonable, and they got it done in less than a day. Glue smell took about a week to go away with the windows constantly open, but I'm hoping that just means it lasts as long as the original! Would definitely go back to them for other interior needs.
No attention to detail, had the back half for them to copy.
Charged me $500 paid cash
Told me they could not do right without being in car.
And to bring back when car was on the road. If I could I wouldn’t even leave 1 star!
I would not recommend this shop and would never do business there again. I paid the $225 hourly rate on the spot. There was a part that broke during the job. The manager/owner gave his word 4x that it would be corrected. 2 months later, NOPE... I requested and received a refund of my $50 deposit and hope to never see them again. Now, I'll get a part that wasn't broken fixed elsewhere.
Awesome work!!! I made an appt to get my seats redone and i was greeted kindly. We both figured out a good color match. Material was ordered and installed in a timely fashion. They also worked with me for pickup due to work hours if your looking for a top of the line job done call these guys very impressed thanks again -Ryan
I’ve used J & L for a few random car seat repairs over the last couple of years. Each time, I have been beyond impressed with their quality of work. Turnaround time was quick and price was reasonable. By far - the best upholstery shop I’ve used in this area. Highly recommend!
I had the leather on both of my 2011 Mustang GT's doors re-affixed here. John runs a great shop and communicates exactly what the job takes, all for a fair price. Junior did great quality work and the leather looks better than ever.
I bought a camper that had terrible front seats. The covering was vinyl and it felt like I was falling off the seat. I called several places that had ZERO interest. When I called this business.... it was "sure we will do them." I asked how long the turnaround would be and they said "a few days." I brought the seats and they showed me hundreds of fabrics to choose from. I decided on a gray cloth..I am not a leather fan. The job actually took "a few days." The seats are EXACTLY what I hoped for. The padding and seat bolsters are now comfortable. The work is impeccable. There isn't anything to say that didn't turn out perfectly. I asked about doing a repair to my s2000 convertible top and the owner said..."sure..takes a few days." THIS is the place to go for upholstery. Great service and quality. Love the dog too..
