How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREJ&T Automotive
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired J&T Automotive for 8 kinds of job.
J&T Automotive for auto engine diagnostic
Clear ✕All 128 Google reviews tagged “Auto engine diagnostic” · showing 40
J & T automotive is one of a kind shop. The true personal concerned by all members of their team is seldom seen in customer service today. They treat you just how they would be expected to be treated. What a great group. I will not go anywhere else they have earned my respect and trust. Peter B.
This place is awesome! The people there work hard and work good.
Excellent auto shop with friendly customer service. I have been coming here for about 5 years for my auto care needs and they’re consistently efficient with their service and transparent with pricing. Gavin at the front desk is a pleasure to work with. Highly recommended!
Very professional okay great team very upfront with pricing very honest Chris. I recommend anyone to talk to him. Very great customer service. Even offered me water when I looked like I was about to pass out being new to Houston 😂😂
My check engine light was on so I took my truck in to get it serviced and they were able to figure it out and take care of the problem quickly. They were very professional and explained the issue thoroughly. Chris got me set up and moving with no hassle.
Great staffing and clean restrooms. Nice people
Great service. Work with me with several problems I had with my Honda with over 195k miles on it.
Worked with Chris at J&T, and he is genuinely one of the best service advisors I’ve ever worked with. I’ve dealt with many different repair shops over the years, and this was by far one of the most pleasant experiences I’ve had. Chris was transparent, professional, and always responsive. None of the usual BS where…
Excellent, knowledgeable, informative, polite, friendly and respectful. You can build a relationship of trust with the all the guys here! I sleep easy knowing I received the best service and advice.
J&T takes great care of all the vehicles in my family - from the big problems to the unknown light on in the dashboard! They are friendly, helpful and Mike will give you ride home if it’s going to take a while to fix your car.
Chris and the team were extremely professional, quick and most importantly trustworthy. I’ll be taking my car there anytime. I highly recommend them!
Bryan and his team are absolutely amazing! I had my air conditioning repaired as it was blowing cold on one side and hot on the other side. They got it working great. They also did a diagnostic test which showed what I needed to have done and what might be coming up soon which was very helpful so you can prioritize…
Have been taking my tundra to J&T for a couple of years. Oil, tires, inspection, this an that. Always a great experience. Always complete on time. Always get a comprehensive service report/suggestions before anything outside of my oil change, tire rotation is done. 100% recommend. Online appointments are the best.
It is so hard to find an honest and good mechanic, but J&T is so much more than that. Detailed information at all times, quick, effective, fair price, and with the best attitude. The shop is pristine. You can confidently take all your cars there for the best quality service and maintenance. All the advisors are…
Longtime friends who have lived in the area for more than 20 years first recommended J&T to us. I brought my Chevy in partly because it was time for an oil change but mostly because the check engine light had been going off and on since an air filter mishap at one of those stay-in-your-car places. J&T cleaned the…
CARLOS..DAVID.. BRIAN..Joseph..and All the guys do a GREAT JOB HERE..I don't know all their Names..... But All are FRIENDLY COURTEOUS AND HONEST And PROFESSIONAL and EFFICIENT...keeping us on the Road . .I'm glad I came here... Thanks so much. GUYS I forgot to mention OSCAR ..HES awesome and all here are Very nice And Honest
J&T is a comprehensive auto repair shop with services ranging from routine maintenance to "deep dive" engine repair and transmission services. They provide pickup and drop off services which is very convenient when repair work is lengthy, and they use OEM qualified parts. I had my knock sensors and plenum gasket…
Ethan did a great job as my service advisor! I walked in and let him know the problems I was having and he effortlessly took care of it all without a single bad thing to say. It was so pleasant. I’ll be coming here moving forward!
Completely professional. Probably the best repair experience I've ever had
We brought my wife's car in for a battery replacement. Staff was excellent and super helpful!
I have been going to J&T for years and have always been impressed with the level of care provided by every employee I’ve been in contact with. It almost feels like family when I go and have some work/ maintenance done on my vehicles. Can’t recommend them enough!
Came in today for inspection and the work was done very quickly and service was exceptional, will definitely come back in the future
Bryan and the rest of the reps and mechanics at J&T are the only people that we trust with our family vehicles. They are extremely knowledgeable, honest and capable to address any issues that we have had with past and present vehicles. Given that my truck is my office and my work keeps me on the roads outside of…
I just purchased a Range Rover and needed to get it serviced oil change....I literally went by the Google reviews in choosing this place and wasn't disappointed in the service, reasonable prices and the detail inspection of my car, I'll be back, plus they provided a Lyft back to my house after I dropped off,they…
Richard worked on my C300. He was fantastic. My car is running so smoothly today. This shop seems to be very trustworthy. So important to have trust in those who provide car repair. Great automotive shop! J&T had my car ready to go in one day. Another thing that impressed me was the availability of Mercedes parts!…
Jeremy was OVER ACCOMMODATING and when I thanked him for such warm professional service he simply blessed me by wishing me a GOOD FRIDAY. Something about his warmth that ensures Ima customer for LIFE!
If you love your car, these are the guys to see. They’ll keep you fully updated with the repair status with pictures and descriptions. Excellent work!
Excellent staff !
J&T is one of the best and most professional mechanic services I have ever worked with. The shop is clean, the people polite and attentive, the management's responsive and, all in all easy to work with. It all starts, when you walk through the door. They listen and then diagnose and keep you well informed of not…
I drove into the property without knowing what to do next I parked in back by the inspection sign which was what I needed an older gentleman navigated me to the office, but holler out to young man named Oscar who immediately introduced himself so explained I needed an inspection he then asked what car I explained…
My experience at J&T could not have been better! My Jeep Grand Cherokee greeted me in the morning with a flashing Check Engine light and was running extremely rough. I made it to J&T where Grant and Richard were very kind and professional. They identified an issue with my fuel injectors and provided me with a very…
BEST AUTO SHOP HANDS DOWN! From the time I called to get information, Richard was fully hands on and dedicated to helping me get my Buick running! He kept me in the loop the entire time and made sure that repairs were at reasonable rice that I could afford!!! I can’t thank him and the J&T Team enough!!!! I won’t be…
I highly recommend j&t automotive! I really appreciate their professionalism, explanation, and honesty. They did a great job fixing the misfire that my car was experiencing by replacing all the coils and spark plugs. In my case it was only one coil that was misfiring but I went ahead and had all four replaced. These…
My check engine light started flashing right at 5:30pm - usually when most garages are already closed. When I called J&T, they said there would be no issue dropping off my car, and it was true! AAA didn’t get there for another two hours, but I was still able to drop off my car. They changed my engine coils, spark…
Excellent service all the way around. You can feel confident that you are being taken care of and your car is in good hands.
I met the representative immediately and my experience stayed great.
Highly recommend, took our Audi and they were very efficient, fast and friendly. They have very good service for European cars and are well located for memorial and Spring Valley. Will come back for next service.
I would like to thank the entire J&T Automotive team and especially Jeremy who really welcomed us, guided us through the various repairs that needed to be done on our vehicle, knowing that we are French and don't really speak English at home, they were extraordinarily patient with the translators.
We always have a good experience here. They have serviced 3 of our vehicles and we have no complaints. Not a lot of upselling you can find at other places. Great communication and short wait times. Highly recommend.
A bit pricier than others, but the premium is worth it. The service is fantastic and the turnaround time is unbeatable. I definitely recommend using them for any repairs or service.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 206 | — |
| General repairs & maintenance | 196 | — |
| Auto engine diagnostic | 127 | — |
| Wheel alignment | 96 | — |
| Steering & suspension repair | 86 | — |
| Brakes | 85 | — |
| Engine repair | 66 | — |
| Tires | 57 | — |
