How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREJ&T Automotive
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired J&T Automotive for 8 kinds of job.
J&T Automotive for auto engine diagnostic
Clear ✕All 128 Google reviews tagged “Auto engine diagnostic” · showing 100
J & T automotive is one of a kind shop. The true personal concerned by all members of their team is seldom seen in customer service today. They treat you just how they would be expected to be treated. What a great group. I will not go anywhere else they have earned my respect and trust. Peter B.
This place is awesome! The people there work hard and work good.
Excellent auto shop with friendly customer service. I have been coming here for about 5 years for my auto care needs and they’re consistently efficient with their service and transparent with pricing. Gavin at the front desk is a pleasure to work with. Highly recommended!
Very professional okay great team very upfront with pricing very honest Chris. I recommend anyone to talk to him. Very great customer service. Even offered me water when I looked like I was about to pass out being new to Houston 😂😂
My check engine light was on so I took my truck in to get it serviced and they were able to figure it out and take care of the problem quickly. They were very professional and explained the issue thoroughly. Chris got me set up and moving with no hassle.
Great staffing and clean restrooms. Nice people
Great service. Work with me with several problems I had with my Honda with over 195k miles on it.
Worked with Chris at J&T, and he is genuinely one of the best service advisors I’ve ever worked with. I’ve dealt with many different repair shops over the years, and this was by far one of the most pleasant experiences I’ve had. Chris was transparent, professional, and always responsive. None of the usual BS where…
Excellent, knowledgeable, informative, polite, friendly and respectful. You can build a relationship of trust with the all the guys here! I sleep easy knowing I received the best service and advice.
J&T takes great care of all the vehicles in my family - from the big problems to the unknown light on in the dashboard! They are friendly, helpful and Mike will give you ride home if it’s going to take a while to fix your car.
Chris and the team were extremely professional, quick and most importantly trustworthy. I’ll be taking my car there anytime. I highly recommend them!
Bryan and his team are absolutely amazing! I had my air conditioning repaired as it was blowing cold on one side and hot on the other side. They got it working great. They also did a diagnostic test which showed what I needed to have done and what might be coming up soon which was very helpful so you can prioritize…
Have been taking my tundra to J&T for a couple of years. Oil, tires, inspection, this an that. Always a great experience. Always complete on time. Always get a comprehensive service report/suggestions before anything outside of my oil change, tire rotation is done. 100% recommend. Online appointments are the best.
It is so hard to find an honest and good mechanic, but J&T is so much more than that. Detailed information at all times, quick, effective, fair price, and with the best attitude. The shop is pristine. You can confidently take all your cars there for the best quality service and maintenance. All the advisors are…
Longtime friends who have lived in the area for more than 20 years first recommended J&T to us. I brought my Chevy in partly because it was time for an oil change but mostly because the check engine light had been going off and on since an air filter mishap at one of those stay-in-your-car places. J&T cleaned the…
CARLOS..DAVID.. BRIAN..Joseph..and All the guys do a GREAT JOB HERE..I don't know all their Names..... But All are FRIENDLY COURTEOUS AND HONEST And PROFESSIONAL and EFFICIENT...keeping us on the Road . .I'm glad I came here... Thanks so much. GUYS I forgot to mention OSCAR ..HES awesome and all here are Very nice And Honest
J&T is a comprehensive auto repair shop with services ranging from routine maintenance to "deep dive" engine repair and transmission services. They provide pickup and drop off services which is very convenient when repair work is lengthy, and they use OEM qualified parts. I had my knock sensors and plenum gasket…
Ethan did a great job as my service advisor! I walked in and let him know the problems I was having and he effortlessly took care of it all without a single bad thing to say. It was so pleasant. I’ll be coming here moving forward!
Completely professional. Probably the best repair experience I've ever had
We brought my wife's car in for a battery replacement. Staff was excellent and super helpful!
I have been going to J&T for years and have always been impressed with the level of care provided by every employee I’ve been in contact with. It almost feels like family when I go and have some work/ maintenance done on my vehicles. Can’t recommend them enough!
Came in today for inspection and the work was done very quickly and service was exceptional, will definitely come back in the future
Bryan and the rest of the reps and mechanics at J&T are the only people that we trust with our family vehicles. They are extremely knowledgeable, honest and capable to address any issues that we have had with past and present vehicles. Given that my truck is my office and my work keeps me on the roads outside of…
I just purchased a Range Rover and needed to get it serviced oil change....I literally went by the Google reviews in choosing this place and wasn't disappointed in the service, reasonable prices and the detail inspection of my car, I'll be back, plus they provided a Lyft back to my house after I dropped off,they…
Richard worked on my C300. He was fantastic. My car is running so smoothly today. This shop seems to be very trustworthy. So important to have trust in those who provide car repair. Great automotive shop! J&T had my car ready to go in one day. Another thing that impressed me was the availability of Mercedes parts!…
Jeremy was OVER ACCOMMODATING and when I thanked him for such warm professional service he simply blessed me by wishing me a GOOD FRIDAY. Something about his warmth that ensures Ima customer for LIFE!
If you love your car, these are the guys to see. They’ll keep you fully updated with the repair status with pictures and descriptions. Excellent work!
Excellent staff !
J&T is one of the best and most professional mechanic services I have ever worked with. The shop is clean, the people polite and attentive, the management's responsive and, all in all easy to work with. It all starts, when you walk through the door. They listen and then diagnose and keep you well informed of not…
I drove into the property without knowing what to do next I parked in back by the inspection sign which was what I needed an older gentleman navigated me to the office, but holler out to young man named Oscar who immediately introduced himself so explained I needed an inspection he then asked what car I explained…
My experience at J&T could not have been better! My Jeep Grand Cherokee greeted me in the morning with a flashing Check Engine light and was running extremely rough. I made it to J&T where Grant and Richard were very kind and professional. They identified an issue with my fuel injectors and provided me with a very…
BEST AUTO SHOP HANDS DOWN! From the time I called to get information, Richard was fully hands on and dedicated to helping me get my Buick running! He kept me in the loop the entire time and made sure that repairs were at reasonable rice that I could afford!!! I can’t thank him and the J&T Team enough!!!! I won’t be…
I highly recommend j&t automotive! I really appreciate their professionalism, explanation, and honesty. They did a great job fixing the misfire that my car was experiencing by replacing all the coils and spark plugs. In my case it was only one coil that was misfiring but I went ahead and had all four replaced. These…
My check engine light started flashing right at 5:30pm - usually when most garages are already closed. When I called J&T, they said there would be no issue dropping off my car, and it was true! AAA didn’t get there for another two hours, but I was still able to drop off my car. They changed my engine coils, spark…
Excellent service all the way around. You can feel confident that you are being taken care of and your car is in good hands.
I met the representative immediately and my experience stayed great.
Highly recommend, took our Audi and they were very efficient, fast and friendly. They have very good service for European cars and are well located for memorial and Spring Valley. Will come back for next service.
I would like to thank the entire J&T Automotive team and especially Jeremy who really welcomed us, guided us through the various repairs that needed to be done on our vehicle, knowing that we are French and don't really speak English at home, they were extraordinarily patient with the translators.
We always have a good experience here. They have serviced 3 of our vehicles and we have no complaints. Not a lot of upselling you can find at other places. Great communication and short wait times. Highly recommend.
A bit pricier than others, but the premium is worth it. The service is fantastic and the turnaround time is unbeatable. I definitely recommend using them for any repairs or service.
This place is great honest independent Hable. Highly recommend.
J&T is the best ! I've been bringing my cars here for about 20 years . Zack and his staff/family are the wonderful people ! Superb service and always a smiling face !
Thank you Mr. James, very much grateful for your help and over the Thanksgiving Holiday in Marshall, TX. Not only was J&L Automotive able to repair my car, he also towed me on a Sat. Night, from service road to Hotel without hesitation. Mr. Art, thank you for your service 🫡 and help in towing me and committing me…
Been a customer for 25 plus years. Great service with quick turnaround! Zach and Brian always make time to check on me to make sure I am taken care of and the shuttle service provided by Mike is always a safe and pleasant experience. He’s the best!
J&T auto was clean, professional, and upfront about everything and did what they said they were going to do.
I was traveling cross country when I had check engine lights come on. They went above and beyond to get me back on the road in my RV when they didn’t have to. I will be forever grateful to them and highly recommend them for any repairs.
Got a recommendation from a friend. Payment It Forward. You definitely want to go to J&T Automotive. Ask for Grant. Grant is so helpful and determined to solve whatever issue your car is experiencing. Everyone there is polite and helpful and Michael is so gracious and charming while shuttling customers back and…
Fast and profesional service.
On time and thorough review of car. Great service and follow up.
Great customer service!! Fast, easy and reliable. Stand by their word and no hidden costs
This shop was phenomenal! They completely took care of me. Extremely kind, and honest. They went above and beyond for me. I truly appreciate them, and will make this my go to mechanic shop from here on out. And the shop itself is so nice and clean. Very good atmosphere. I was really impressed with the professionalism.
I’ve used J&T for 20 years and they’ve worked on every car I’ve owned from Ford and Chevrolet to Lexus and Mercedes, and always done a great job. They’re thorough, professional, honest, and stand behind their work. They've done everything from change the oil to put in a new motor for me. I've even used their body…
I’ve been a longtime loyal customer at West Houston Infiniti until I was given dishonest pricing. In June 2025, I had services done (due to engine light notification). Two months later, engine light reappeared and did not charge me for a diagnosis in which I thought it was fair but declined the services to fix the…
The staff were very nice, extremely professional and helpful. They arranged for a car to drive me home. And they stayed after closing until I could get back to pick up my car. Will definitely use again if I ever need to.
A Ford dealership tried twice to fix my truck. It was misfiring on occasion, would lose power in the powertrain, would rattle, couldn’t hold a strong level of energy on the battery. They told me to bring it back when it happened again. I did, and they didn’t have time for me. That’s when I looked for better service.…
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Great service, I’m definitely recommending this company to all my friends!
J&T is the best if you ever need work done on your German car! My old mechanic doesn’t have the diagnostic equipment to work on “high end” foreign vehicles so J&T was recommended to me. I needed my car towed in & Oscar told me to just let him know when the driver picked it up so they could make room. He answered the…
Been using these guys for the last 15 years for Vechicle Services and maintenance.
This group continues to provide excellent service since we started going to J&T over a year ago. They are knowledgeable on domestic and foreign vehicles and their facility and team rivals any dealership!
Jake was very pleasant helpful and thorough . I have for many years been a customer. Always a great job “Hey Zack”. What’s up? Looks like you have upgraded the system Best Regards
I brought my car in for a coolant leak and a check engine light they did a good job on the coolant part, but they wanted me to replace the high pressure fuel pump ($1800)which is expensive so i decline this job to be done.After picking up my car the next day the check engine eventually came on so I decided to…
J&T automotive has always done well above my expectations for over 20yrs. I will continue to use them for yhe next 20.
I take my car here for both regular maintenance and automotive repair. They pay attention to detail and seem to actually care about you as a client. They also provide a shuttle, which is very helpful.
This is the third time I’ve used J&T automotive. Vehicle is 8 years old so it’s time for lots of things to start breaking. Check engine light was on and also was very loud when going over 40. Sounded like running in the wrong gear. I was afraid it was the transmission but thankfully just wheel bearings. Also check…
Did a great job on replacing my brakes and diagnosing and fixing an engine issue!
I was able to get a diagnosis very quickly. Honest team and efficient. Customer service is top notch.
They fixed my AC issue quickly and in a day. I appreciate their quick and accurate diagnosis.
We got excellent response, timely service and are very happy!
I paid $1000 for a temporary (2 month) "fix" of my car. When my car started having the same issue, I had to wait 2-3 days to have it re-diagnosed, just for them to tell me "we can't fix your issue, you're gonna have to take it to the dealership". Needless to say, I will not be bringing my car back here after this…
I've been using J& T Automotive over the course of 7 years. I take my fleet of 30+ vehicles and my personal vehicle there. Their diagnoses, repair, and customer service are unparalleled to anyone else in the market. I trust their professional ASE certified technicians recommendations and advise on my fleet and…
Daughter was in from college when her check engine light came on. I called J&T Automotive and Paul told me to come on over and he'd run diagnostics on it. We showed up and Paul was able to tell us that the issue was just with the gas cap and that nothing needed to be done right now. He made our day! He was so helpful and honest. Thank you Paul at J&T.
Called last minute for engine light diagnosis for daughter's car while in town during college break on a Saturday. Paul was eager and willing to help. So thankful for Paul's honest and fair opinion. Thank you Paul. We will continue to be customers at JT!!
Great service as always, including Zack, Brian, Uncle Mike! Good communication, prompt responses, and friendly attitudes...
Awesome shop! Highly recommended!
I've used J&T for years and they are honest, hardworking, and efficient. I would recommend them to anyone living in the Greater Houston Area.
I I took my car in at 7 AM.. I was settled home in a very nice Yukon S UV. The performance needed 30000 mile check up. Found that I needed wear shocks. They were replaced.. And only replace what I needed to be replaced not like a dealership where there replies everything. The crew is supernice and very…
Congratulations men you exceeded my wildest expectations! Your staff was friendly, knowledgeable and professional. Your facility was inspection-level clean, from the office to the mechanic bays. Within an hour of dropping my car off I received a complete breakdown of what needed to be dealt with immediately and…
As always, this guys are on top of things. I called ahead to see what would be a good time to get my car inspected. In and out in record time. Thanks for always taking good care of me and my vehicles.
I have been using J&T Automotive for about 22 years. My service has always been very good. If I did have concerns of any type Zac has always made it right in a very professional manner. My children and grandchildren also use J&T based on the good service they do. Counting my vehicles + children and grandchildren…
Replaced emissions computer box on my Toyota Highlander. J&T did it for $300.00 less than my Toyota Dealership offered and used the exact same parts. Very happy with J&T. Got me in and out quickly. Will definitely use them again!!!!
Service done promptly. Great as usual.
Nice folks and good communication
A very good first experience. They were cordial and explained everything.
Unlike many mechanic shops, J&T will tell you accurately what’s wrong with your car, and let you decide whether you want it fixed or not. Especially for an old Mercedes car, this is what I was looking for. Definitely check them out!
Love these guys! Very friendly and easy to work with. Fast too.
Incredibly honest and professional. Will definitely be going back with any car trouble I have.
I have dealt with the "Greeks" for many years and have had good service the whole time. I will continue to use them.
I’ve always received excellent service from these folks. They are honest and stand behind their work. Zach is to be commended for the integrity of J&T Auto.
My car broke down on a parking lot, had to call tow truck, went straight J&T. Found out my alternator was shot. It was in the middle of the day so Oscar called his Hertz buddy and brought a rental for me, didn't have to Uber to a car rental place. My car was ready the next day. They provide good, fast and quality…
Was referred by a Co-Worker who said this place was an honest place to deal with. Called on a Saturday and Spoke to Oscar. He said if you can get it here by 1pm I can have it done by closing. Of course I wasn’t ready and said how about Monday. He said not a problem I’ll have you out by Lunch. But of course we think…
Supewrb service and attention. Loyal customer for 20 years
Great place and friendly staff
Recent upgrade to their lobby, looks great. Swift and friendly service, as usual. Diagnosed my battery issue & replaced it. In and out in under 30 minutes. Have previously used for A/C repair which was also a great experience.
I’m never disappointed with the service I receive. All staff are professional, courteous and knowledgeable. You can definitely put your trust in this business.
Very nice, clean, professional service.
Very professional and friendly staff at J&T Automotive. Called to let me know the issue and get my approval with proceeding. My vehicle was back to running great in no time. I Would highly recommend J&T Automotive for mechanical work.
Excellent customer service.
There were lights on my dash I didn't understand. That can be scary, but the guys knew exactly what they were . They took the 'scary" out of driving my car with alerts and had me drive it in to them for a check up. It was resolved for under a $100 and in less that one day. I am safe and on the road again. They…
Great experience! I was shopping around for quotes after taking my car to the dealership and being quoted almost $1,000 to fix something in my car. J&T Automotive did a complimentary diagnostic and found that there was actually nothing wrong with my vehicle. Saved me a lot of money and headache! Next time, I'll be…
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 206 | — |
| General repairs & maintenance | 196 | — |
| Auto engine diagnostic | 127 | — |
| Wheel alignment | 96 | — |
| Steering & suspension repair | 86 | — |
| Brakes | 85 | — |
| Engine repair | 66 | — |
| Tires | 57 | — |
