How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREJ&T Automotive
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired J&T Automotive for 8 kinds of job.
J&T Automotive for auto maintenance
Clear ✕All 34 Google reviews tagged “Auto maintenance”
I’ve used J&T for 20 years and they’ve worked on every car I’ve owned from Ford and Chevrolet to Lexus and Mercedes, and always done a great job. They’re thorough, professional, honest, and stand behind their work. They've done everything from change the oil to put in a new motor for me. I've even used their body…
Have used J &T for several years and have always been more than satisfied with their service, attention to detail and their willingness to go the extra mile to resolve a tricky repair issue. I rely on them to keep me safely on the road.
Been using these guys for the last 15 years for Vechicle Services and maintenance.
After moving to the Spring Branch area, I found J&T because they’re an authorized Carmax mechanic. I’ve gone back for all my car repair needs ever since and have had great service every time. They’re thorough and conscientious. Great value for the cost!
Great experience and service.
Outstanding service as always. Communication, feedback and honesty is what makes J&T in a class of their own.
Brian and the JT team are outstanding. Their diagnosis is spot on and their turnaround time is fast. We recently took a 2011 Jeep in for a new transmission and they had it back to me in 3 days…and of course it runs great.
This group continues to provide excellent service since we started going to J&T over a year ago. They are knowledgeable on domestic and foreign vehicles and their facility and team rivals any dealership!
As always the communication and service were great! The team at J&T got me back on the road quickly. Thanks again!
J&T ALWAYS does a great job and will keep working until it is fixed correctly!
I am happy with repairs and services. They also fixed small things which needed adjustments. They were timely and very informative. They replaced rear schocks with what i want hard to get at no time. Over all very satisfied.
Always a great experience with these folks, courteous, professional, they know what they are doing! I have been going to them for close to 20 years.
J&T runs a professional high quality shop with that neighborhood feel. They are thorough, conscientious and do a top notch job!
Had an excellent experience with Brian and the crew. The communication was beyond my expectations. Cars runs great will return for any other warranty or other issues. Thanks again
I take my car here for both regular maintenance and automotive repair. They pay attention to detail and seem to actually care about you as a client. They also provide a shuttle, which is very helpful.
J&T are my ONLY mechanics, they work to make sure my vehicle is repaired quickly & properly ! I trust them !
I've been using J& T Automotive over the course of 7 years. I take my fleet of 30+ vehicles and my personal vehicle there. Their diagnoses, repair, and customer service are unparalleled to anyone else in the market. I trust their professional ASE certified technicians recommendations and advise on my fleet and…
I got an alignment on my mini copper. The service was great and the price was fair. I was recommended to this shop by colleagues of mine. I’m happy with the service I received.
Consummate professionals! Cordial, funny and transparent
Personable and friendly small business. Highly recommend!
I have used J&T services 3 times in the past 2 years and I am extremely satisfied with the level of service, prompt work and delivery. They do what they say they will do and keep you updated at all points of the process. I will continue to work with J&T and highly recommend their customer services and quality of work.
Best place ever love the communication and transparency
J and T have consistently gone above and beyond expectations. I have been a loyal customer for over 20 years.
I have been taking my car here for several years for many different reasons. Body and collision repair, general maintenance. This is the only auto shop I trust and recommend to friends & family. They are very thorough and honest about what needs repairing and what can wait. They even go above and beyond the needed…
These guys were great! Called me multiple times with updates on my vehicle and made it really easy to understand what was wrong with it. I will definitely be taking my vehicle here for any future problems.
I've used J&T for years and they are honest, hardworking, and efficient. I would recommend them to anyone living in the Greater Houston Area.
Very clean waiting area. Greeted immediately upon entering. Polite and courteous service. Would recommend to anyone and most specially seniors. I am a senior and was treated with the up most respect.
Was very pleased with Brian, very respectful and patient with my constant inquiries (I'm not a car person) and helped me understand what was going to be done. They also caught a problem before it became serious so I'm really grateful for that. Could not recommend this place enough
Family has been using them for over a decade. J&T always goes above and beyond!
I I took my car in at 7 AM.. I was settled home in a very nice Yukon S UV. The performance needed 30000 mile check up. Found that I needed wear shocks. They were replaced.. And only replace what I needed to be replaced not like a dealership where there replies everything. The crew is supernice and very…
Congratulations men you exceeded my wildest expectations! Your staff was friendly, knowledgeable and professional. Your facility was inspection-level clean, from the office to the mechanic bays. Within an hour of dropping my car off I received a complete breakdown of what needed to be dealt with immediately and…
As always, this guys are on top of things. I called ahead to see what would be a good time to get my car inspected. In and out in record time. Thanks for always taking good care of me and my vehicles.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 206 | — |
| General repairs & maintenance | 196 | — |
| Auto engine diagnostic | 127 | — |
| Wheel alignment | 96 | — |
| Steering & suspension repair | 86 | — |
| Brakes | 85 | — |
| Engine repair | 66 | — |
| Tires | 57 | — |
