How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREJ&T Automotive
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired J&T Automotive for 8 kinds of job.
J&T Automotive for brakes
Clear ✕All 85 Google reviews tagged “Brakes” · showing 20
I am always satisfied that my repairs are completed correctly ant that i know exactly what was done and what might need to be done at my next visit. J&T is where you go to get it done right.
It was a great experience; I will use it again! Update 10/31/2023: After three years, we are STILL with J and T Automotive the staff are professional, fair, and knowledgeable. Update 12/19/2025: After five years J & T is still on it's game, fair prices, excellent service we have been happy!
The people at J&T are very helpful and thoughtful. My battery was dead and I have a doctors appointment. They got me to my appointment and when it was over, I had a new battery in my car. Thanks to all.
Been using these guys for the last 15 years for Vechicle Services and maintenance.
Brian and the JT team are outstanding. Their diagnosis is spot on and their turnaround time is fast. We recently took a 2011 Jeep in for a new transmission and they had it back to me in 3 days…and of course it runs great.
I always trust J&T for all my car service needs! They’re wonderful! Great customer service, clear communication, reasonable prices. Thanks again!
Great service and work. Good team very friendly. Works on about any car.
J&T Automotive was recommended to my by a co-worker. I have been very happy with the service received there. His recommendation was spot on. They are all professional, friendly and honest (which is hard to find these days). I highly recommend J&T Automotive.
Great experience. Everyone helpful and courteous. On time! Excellent service!
I have been going toJ&T Automotive for over 15 years. I moved to NE during Covid but left a car in Houston. My schedule is typically packed when I am in Houston - Zac & Brian have always found a way to fit me in and take care of my car quickly and with highly reliable results. This last visit they even provided a…
Did a great job on replacing my brakes and diagnosing and fixing an engine issue!
J&T keeps my family safe. Zach makes us feel like family - we’re treated with respect and honesty. Paul was attentive, and he went above and beyond to help me before a business trip to Dallas. They’ve redefined “auto service!” Highly recommend.
Did a really great job on my brakes. Service was timely. Staff was very professional.
J&T has been doing maintenance on all our vehicles for more than 10 years. I’ve consistently been impressed with the professional and ethical way Zack and his team work. I highly recommend J&T Auto.
These guys are wonderful and have great customer service. Had my car done quicker than they originally expected and everything was great. Won’t be going anywhere else for my car maintenance and repairs.
Great technical knowledge, great communication, excellent service.
These guys are top notch, quick to get stuff done and very fair on the cost. Great family owned business I would highly recommend.
I've been using J& T Automotive over the course of 7 years. I take my fleet of 30+ vehicles and my personal vehicle there. Their diagnoses, repair, and customer service are unparalleled to anyone else in the market. I trust their professional ASE certified technicians recommendations and advise on my fleet and…
Love this place! They are very accommodating and easy to work with. All repairs get quoted and reviewed with you by their team, making sure you understand what the recommended repair is and what is involved. I have never been pushed into making decisions. I would refer anyone to this shop for services!
Most professional auto repair shop I've ever dealt with. The facilities are neat, tidy, and clean, and the service advisors are friendly and knowledgeable. Pricing is not inexpensive, but appears to be competitive for the market. They repaired the parking brake in my truck, replaced both catalytic converters (the…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 206 | — |
| General repairs & maintenance | 196 | — |
| Auto engine diagnostic | 127 | — |
| Wheel alignment | 96 | — |
| Steering & suspension repair | 86 | — |
| Brakes | 85 | — |
| Engine repair | 66 | — |
| Tires | 57 | — |
