Experts Reviews · Company report
J&T Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

J&T Automotive

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,859 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J&T Automotive is better than 93% of auto repair shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J&T Automotive is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J&T Automotive is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J&T Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J&T Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J&T Automotive is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired J&T Automotive for 8 kinds of job.

J&T Automotive for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.66
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 447

All 66 Google reviews tagged “Engine repair” · showing 20

Zane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I am always satisfied that my repairs are completed correctly ant that i know exactly what was done and what might need to be done at my next visit. J&T is where you go to get it done right.

Auto battery maintenanceAuto battery replacementAuto brake repair
SteveLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great place and great work!

Air & cabin filter replacementSteering & suspension repairAuto engine tuning+ Punctuality+ Quality+ Professionalism
Josh10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Quick, comprehensive, friendly and affordable service. Bryan always takes good care of me and I recommend their services to anyone in need of auto repair of any kind.

Engine repair
Nadereh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My experience at J&T has been nothing short of amazing. I've been a customer for over 15 years, and they consistently impress me with their professionalism, transparency, honesty, and reasonable pricing. We are truly blessed to have them in Spring Valley.

Engine repair
Cooper4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and work. Good team very friendly. Works on about any car.

BrakesEngine repairOil change
R.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake was very pleasant helpful and thorough . I have for many years been a customer. Always a great job “Hey Zack”. What’s up? Looks like you have upgraded the system Best Regards

Auto engine diagnosticEngine repairService not listed
Keith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have been using J&T Automotive for years, and for good reason. They are reliable, efficient and most helpful. Always good to talk to Zack and others at J&T. Thanks again for fixing my recent car probelm.

Auto A/C rechargeEngine repairGeneral repairs & maintenance
Nick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always a great experience with these folks, courteous, professional, they know what they are doing! I have been going to them for close to 20 years.

Air & cabin filter replacementAuto A/C rechargeAuto battery replacement
Shana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

J&T automotive has always done well above my expectations for over 20yrs. I will continue to use them for yhe next 20.

Auto engine diagnosticEngine repair
Phil9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent and timely service.

Engine repair
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

J&T runs a professional high quality shop with that neighborhood feel. They are thorough, conscientious and do a top notch job!

Auto body & trim repairAuto brake replacementAuto detailing+ Quality+ Professionalism+ Value
BrandonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From start to finish—very professional, honest, classy, knowledgeable, and very fair. HIGHLY recommend for any service big or small.

Engine repair
RajivLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing customer service. Fair and honest organization. You can trust their diagnosis is on point and not just a money grab. I highly recommend J&T.

Engine repairGeneral repairs & maintenanceVehicle Inspection
Joel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Did a great job on replacing my brakes and diagnosing and fixing an engine issue!

BrakesAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Rebecca11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They fixed my AC issue quickly and in a day. I appreciate their quick and accurate diagnosis.

BatteryAuto engine diagnosticEngine repair
ChuckLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We got excellent response, timely service and are very happy!

Auto engine diagnosticEngine repairOil change
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

I paid $1000 for a temporary (2 month) "fix" of my car. When my car started having the same issue, I had to wait 2-3 days to have it re-diagnosed, just for them to tell me "we can't fix your issue, you're gonna have to take it to the dealership". Needless to say, I will not be bringing my car back here after this…

Auto engine diagnosticEngine repairOil change
Colette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

J&T are my ONLY mechanics, they work to make sure my vehicle is repaired quickly & properly ! I trust them !

Auto maintenanceEngine repair
AnthonyLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been using J& T Automotive over the course of 7 years. I take my fleet of 30+ vehicles and my personal vehicle there. Their diagnoses, repair, and customer service are unparalleled to anyone else in the market. I trust their professional ASE certified technicians recommendations and advise on my fleet and…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Duke4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

As a long time Houston resident, i have used many auto repa ir shops,including the dealerships.I recently moved to spring valley. A long time friend recommended JnT automotive at Westview and Cambell. was not disappointed with the work,price and the service was second to NONE! Zac and Bryan are AMAZING! They…

Engine repairVehicle Inspection

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 45%Overpriced 1%Not sure 4%

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