How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREJ&T Automotive
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #184Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired J&T Automotive for 8 kinds of job.
J&T Automotive for general repairs & maintenance
Clear ✕All 196 Google reviews tagged “General repairs & maintenance” · showing 20
J&T recently took care of rebuilding the transmission and replacing the clutch on my 2009 Honda S2000. I'm glad to have my roadster back and running well.
I am always satisfied that my repairs are completed correctly ant that i know exactly what was done and what might need to be done at my next visit. J&T is where you go to get it done right.
Best service I've had in a long time! Would highly recommend! Had at least 2 other mechanics over the last few months tell me this and that and never fix my vehicle. J&T diagnosed correctly immediately and fixed the problem. I will never take any of my vehicles anywhere else. Also the customer service was top…
These guys are the best at customer service and knowledge for any car I've ever owned. Benz..bmw or range rover I have had dealerships were terrible. Great guys and amazing service. Wouldn't take my car anywhere else.
The people at J&T are very helpful and thoughtful. My battery was dead and I have a doctors appointment. They got me to my appointment and when it was over, I had a new battery in my car. Thanks to all.
Have used J &T for several years and have always been more than satisfied with their service, attention to detail and their willingness to go the extra mile to resolve a tricky repair issue. I rely on them to keep me safely on the road.
Took my car in for oil change. JT found a serious problem and repaired before critical . Seriously good service.
Always good service from J & T. Been a customer for over 30 years.
Paid great attention on regular service for my 2005 suburban. It was quick and they kept me informed on progress.
Been using these guys for the last 15 years for Vechicle Services and maintenance.
After moving to the Spring Branch area, I found J&T because they’re an authorized Carmax mechanic. I’ve gone back for all my car repair needs ever since and have had great service every time. They’re thorough and conscientious. Great value for the cost!
When I brought my car to J& T Automotive for what would normally consist of a complicated repair of my BMW , The staff took in my car and quickly diagnosed the issues , called me and sent me detailed photos and an accurate report of their findings . After approving the repairs they got it out in what I considered to…
Brian and the JT team are outstanding. Their diagnosis is spot on and their turnaround time is fast. We recently took a 2011 Jeep in for a new transmission and they had it back to me in 3 days…and of course it runs great.
Excellent service. I have been taking my cars to J&T for almost 15 years. High knowledgeable and they stand by their work.
I came in with the bar set so low by Houston's automotive repair industry. There are so many cliche distrustful car repair shops it's rare to find a gem like J&T Automotive. Not only was the professionalism by there staff and mechanics par excellence, they turned my 8-year-old truck back into the truck I had 8…
Great shop. Professional, competitively priced, fair, and honest
Awesome customer service. Very thorough on evaluation of vehicle
Excellent, fast service
Excellent service
We took our sons F150 in to J&T and they were very informative, honest and great to work with. Very professional. We will definitely be back!
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 206 | — |
| General repairs & maintenance | 196 | — |
| Auto engine diagnostic | 127 | — |
| Wheel alignment | 96 | — |
| Steering & suspension repair | 86 | — |
| Brakes | 85 | — |
| Engine repair | 66 | — |
| Tires | 57 | — |
